Ms. Hong Ma

Loyola University Chicago

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Loyola University Chicago
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Hong Ma is the Head of Library Systems, Interim Associate Dean for User Services at Loyola University Chicago. She played essential roles in LITA (Library Information Technology Association) and serves on the Core Board as Director-at-Large. She has been also active in Educause community. She is a regular writer and speaker on implementing technologies in user-centered library services. Her research interests focus on developing value stream driven technology framework and processes to enhance library services