We had a wide-ranging discussion on the topic of security.
One of the participants reported that their library had a report of an assault on one of their upper floors. Although the victim didn't ultimately pursue charges, the library is working with their public safety office to review security measures and recommend any appropriate changes.
Notes from the topics discussed:
- There is a balance (some said a tension) between wanting to create a safe and secure environment, while also making spaces accessible and welcoming to different identity groups.
- Also, a balance between offering spaces that are quiet and provide confidentiality without creating places where patrons can hide or transgress basic codes of conduct.
- Some of our patrons are suspicious of police and security. How do we address these concerns?
- A police presence or even regular sweeps of buildings can have positive and negative effects on the atmosphere for patrons.
- Designing consistent and routine headcount routes can help to dissuade bad behavior
- Some libraries have had bad experience with homeless people hiding in the building then using the restroom for bathing.
- One library was constructed with a lot of glass walls between study rooms.
(is that a concern during an active shooter scenario?)
- Cameras can't stop crime but will help authorities bring perpetrators to justice.
- Some academic libraries require card swipe to enter; this usually requires a security guard to assist guests
- Maintaining good communications with police and public safety is important. Invite them to do a meet-and-greet with employees, giving folks the chance to put faces with names. Establish good relationships before there is an emergency.
- Desire to build trust between employees, patrons, and police
- It can be useful to survey patrons about their expectations for safety and security.
------------------------------
Erik Nordberg
Dean of the Paul Meek Library
University of Tennessee at Martin
He/Him/His
------------------------------