Core Dialogue with Directors Interest Group

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About this Group

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Purpose: Provides a venue for directing questions and concerns towards current and retired directors for open discussion. Possible topics could include leadership, library school education, major issues facing directors, preparing for an administrative role, positives and negatives of directing a library, and the thought processes of directors in day-to-day operations. The goal is to provide a group where directors and the curious alike can equally gain from the back and forth discussions, and educate people in the roles and experiences of directors.

This group is part of Core's Leadership and Management Section.

Portraits of three Core members with caption Become a Member: Find Your Home: Core.

 

  • 1.  LET'S CHAT - Fall Discussion topic: recruitment and retention

    Posted Oct 07, 2022 07:53 AM

    Dear Colleagues-

     

    At our spring Zoom discussions, we learned that recruitment and retention is one of the topics on directors' minds in a post-pandemic world. 


    What is your biggest challenge in this area or what is something new you or your organization has done that has helped to retain staff?

     

    Perhaps you're making your first hire as a library director or senior administrator and are looking for good tips about the process; or you're a seasoned director willing to share your knowledge and experience with others. Maybe it's the other way around-you've recently lost a couple of good people and wonder what you, or your library, can do to help keep staff. How has flexible work or hybrid work arrangements factored into hiring and retention?

     

    We encourage your comments and any related questions about these timely topics via Connect. If you'd rather we setup a Zoom time to discuss in person, let us know that too! We look forward to connecting with you!

    ** * * *

     

    Be well,

    Denise Shorey and Shelly McCoy

    co-chairs, Dialogue with Directors IG

    Shelly McCoy

    Associate University Librarian for Public Services and Space Planning

    University of Delaware Library, Museums and Press

    302-831-6363  |  610-329-9328 (for urgent matters)


  • 2.  RE: LET'S CHAT - Fall Discussion topic: recruitment and retention

    Posted Oct 13, 2022 03:17 PM

    Shelly-

     

    Thanks again for getting this ball rolling.

     

    It almost goes without saying that adequate compensation can be a deciding factor for many people. Many people who work in libraries aren't in it for the money, but as the Great Resignation showed, people are willing to leave guaranteed jobs for a number of reasons. Job satisfaction can take a back seat to money, particularly if someone feels they're not being appropriately compensated. Has anyone had to deal with a situation like this recently? If so, were you able to increase pay? Offer something else in exchange? Some solutions can include doing a market comparison, rewriting a position description for reclassification, or making a case to others that the time and resources expended in replacing an individual (especially a talented one) might exceed the increase in pay.

     

    Conversely, what about individuals who are poorly compensated but who want to remain? It might not seem as though this is a problem, but it could become one. Some solutions (assuming none of the above strategies work) are to show the individual how much YOU value them. A compliment or kind word can go far, and a pleasant work environment and opportunities to shine or be recognized may be all that someone needs to keep them happy. What else have directors done to show appreciation or support?

     

    I look forward to hearing your thoughts!

    Denise.

    --

    Denise M Shorey, MLS | Director of Library Services | she/her/hers (what's this?)

    Albright College Gingrich Library | CCM 113 | P.O. Box 15234, Reading, PA 19612-5234

    libservices.albright.edu | library.albright.edu | 610.921.7852 | dshorey@albright.edu

     

     

     

    Dear Colleagues-

     At our spring Zoom discussions, we learned that recruitment and retention is one of the topics on directors' minds in a post-pandemic world. 

    What is your biggest challenge in this area or what is something new you or your organization has done that has helped to retain staff?

     Perhaps you're making your first hire as a library director or senior administrator and are looking for good tips about the process; or you're a seasoned director willing to share your knowledge and experience with others. Maybe it's the other way around-you've recently lost a couple of good people and wonder what you, or your library, can do to help keep staff. How has flexible work or hybrid work arrangements factored into hiring and retention?

     We encourage your comments and any related questions about these timely topics via Connect. If you'd rather we setup a Zoom time to discuss in person, let us know that too! We look forward to connecting with you!

     






  • 3.  RE: LET'S CHAT - Fall Discussion topic: recruitment and retention

    Posted Oct 14, 2022 03:24 PM

    In terms of recruitment, I know a lot of library colleagues will not apply for positions that have no salary info listed in the job ad. And I can't blame them for that. I work at a small, private university (so my lens is through that) and this is something I'm trying to work toward with HR. Currently, omitting salary info on job ads is an across-the-board decision. For me, posting salary info goes beyond simple transparency--it's an essential DEI issue. 

    For retention: Here are a few things I've tried:

    • Ask HR to do a salary comparison using their CUPA-HR data. Hopefully that will show a need for pay equity adjustments for library staff.  
    • Additionally, you can supply HR with salary info from similar library positions from public institutions since most states have a publicly accessible database of salaries. This has been helpeful when we do pay comparisons.
    • I would also argue that if your institution has a lot of open positions, then there is money floating around there to push towards other positions.
    • At another institution I worked at, we pointed out we had hourly staff members not making much more than the student workers they were supervising. It was embarrassing and it got fixed.
    • I worked with HR to make flexible work permanent (1 remote day per week and 2 days per week during summer & winter breaks). Employees are happier and we haven't experienced any lack of coverage with "in-person" activities. 
    • Work hours: I have employees who are early risers and late risers and I try to meet their preferences. We designed our shifts to be 7:30-4:00, 8:00-4:30, 8:30-5:00, 9:00-5:30, or 9:30-6:00. We're a small team of 13, so two or three of us open at 7:30 each weekday (I'm one of them). It works for us. 
    • Flexible furniture & tech: adjustable height desks. Laptops attached to a docking station with dual monitors. Easy to undock your laptop and take home for remote work.
    • Creating a culture where taking time off isn't bad thing. The work will be here tomorrow. As my dad always told me: "No one on their death bed says I wish I would've worked more." 
    • The last thing is something I'm not a big fan of because you risk damaging your own library budget by a thousand cuts…but it can work on a limited basis: In my operating budget, I had a specific account line that I asked to reduce in order to provide a raise to an employee. It's considered a permanent budget transfer now. Yes, I have one smaller account line, but I have retained a great employee. 

    Thanks,
    Joe Hardenbrook
    Director of Library Services
    Carroll University
    Waukesha, WI



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    Joe Hardenbrook
    Library Director
    Carroll University
    He/Him/His
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