I often find that many HR challenges are caused by an imbalance in expectations between an individual employee and their supervisor. This is often the fault of a poor position description, insufficient onboarding, and poor communication. While there are some cases where an employee is lazy or lacks enthusiasm, it can often be the case that an employee may not understand the full breadth of what we expect them to do (on a daily, weekly, monthly, or annual basis), how efficiently they must use their time to complete tasks, and how we are likely to evaluate progress. Some of this is about explaining the job correctly during the recruiting, interviewing, and onboarding phases, but there is so much more involved in training and coaching a new employee during the first 3-6 months.
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Erik Nordberg
Dean of the Paul Meek Library
University of Tennessee at Martin
He/Him/His
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