*Cross posted to multiple lists*
Core webinar: User engagement: new approach and tools
Date: Wednesday, February 15, 2023
All webinars are one hour in length and begin at 11 am Pacific, noon Mountain, 1 pm Central, and 2 pm Eastern time.
Description: Public libraries face challenges and opportunities in reshaping their community profile, especially post COVID. This webinar, taking an international perspective, highlights how emerging community engagement solutions can help target existing and potential users in repositioning public libraries and refreshing their services. While public libraries have always engaged with their users and the wider community a new generation of community or patron engagement solutions has now emerged to help libraries revitalise engagement with their communities. The presentation will describe their attributes, the opportunities they address and benefits they can bring.
Learning outcomes:
At the end of this webinar, attendees will be able to:
- demonstrate the need for more effective community engagement
- better understand the context and articulate the need for a new approach to community/patron engagement
- understand the capabilities of new 'community/patron engagement' solutions and other engagement tools
- Define the value and benefits that new 'community/patron engagement solutions can bring
- Articulate the wider strategic context for the need for new tools to support new approaches to community/patron engagement
Who should attend?
Librarians in a strategic role who are looking at ways to refine their 'offer' to users to make it more relevant and better meet user needs.
Presenters:
Ken Chad gained his Master’s degree from the Information Science Department at City University in London. He is also an alumnus of the Warwick University Business Innovation and Growth Programme. He worked as a librarian before spending over 20 years in the library technology business. Ken worked in customer support, project management, implementation, sales and marketing and as executive director and board member.
He set up his consulting business in 2007 to help make libraries and archives more effective. His consulting activities include help with strategy, innovation, improving the user experience, reviewing/auditing library IT infrastructure and systems, and the procurement of new and replacement systems. His work also encompasses ebooks, resource management and discovery, open and linked data, repositories, archives and research management solutions. In addition, he provides market intelligence and horizon scanning services for and about the information and library technology sector.
Ken is a member (MCLIP) of CILIP and ALA. For six years to 2016 he was a main committee member of UKSG and until 2016 was a committee member of the NISO Open Discovery Initiative (ODI). He set up and manages a number of free, open community resources including Higher Education Library Technology (HELibTech) and Local Government Library Technology (LGLibTech).
Website with past presentations publications, conference presentations and projects: www.kenchadconsulting.com
*****************
Registration fees for webinar: Core Member $57.67; ALA member: $71.10; Non-member $79.00
For additional information and access to registration links, please go to the following website:
https://elearning.ala.org/local/catalog/view/product.php?productid=825
Core webinars are recorded and registrants receive a link to the recording shortly following the live event.
For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email registration@ala.org.
For all other questions or comments related to Core webinars, please contact Core CE staff at corece@ala.org.
*Posted on behalf of the Core Continuing Education Committee.*
____
Find your home, find your Core!
Searching for your place in ALA? If your role is in buildings, collections, management, or technology, then Core: Leadership, Infrastructure, Futures may be the perfect fit for you! Six sections let you tailor your membership to the areas that match your interests and career aspirations. Our interest groups offer networking and problem-solving, while our volunteer opportunities give you practical experience for your résumé. Our members are critical to implementing and maintaining core library services; they come from every level of responsibility and help shape the future of the profession. We hope you’ll consider joining and finding your home in Core! ------------------------------
Jen Montavon-Green
Head of Electronic Resources
University of Kentucky
She/Her/Hers
------------------------------