Delores Carlito is the Head of Reference at the Mervyn H. Sterne Library Department of Research and Learning, Information Literacy Coordinator, and Liaison to English Language and Literature at the University of Alabama at Birmingham. She works closely with faculty to set standards and create templates and in-class exercises for instruction. Delores has taught the UAB for-credit courses University 101, a course in critical thinking skills, and Freshman Composition. Her research interests are various literacies, particularly metaliteracy, outreach with secondary schools, and mentoring. She is the author of several articles on instruction and outreach, and her recent publications have been on library support of multimodal text creation.