Universal Accessibility Interest Group

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Charge: Offers librarians, support staff, students, and other advocates networking and collaboration opportunities, information sharing and programming to promote accessibility in academic libraries, including web accessibility, assistive technology, reference and instruction for users with disabilities and captioning processes.
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  • 1.  librarian access to Bookshare

    Posted Sep 30, 2025 12:03 PM
    I'm wondering how other libraries handle situations where a user with a disability requests assistance from a library employee with obtaining an e-book that the library subscribes to via Ebsco, and for which Ebsco refers users to Bookshare.  Do some schools have a librarian as a "sponsor" on the school's Bookshare account, so you can obtain the book and/or remediate it?  Or do you send the user directly to Bookshare or the school's Disability Office?  
    If TL;DR, please skip the rest 😊
    I have several concerns about sending users to Bookshare or the Disability Office.  
    Thank you for any advice!
    Adina


    ------------------------------
    Adina Mulliken
    Social Work Subject Specialist & Associate Professor
    Hunter College, CUNY
    New York, NY
    She/Her/Hers,They/Them/Theirs
    am2621@hunter.cuny.edu
    (212) 396-7665
    ------------------------------


  • 2.  RE: librarian access to Bookshare

    Posted Sep 30, 2025 02:42 PM

    Hi Adina,

    I wish I had some good advice for you! 

    The only possible solution I can think of would be to see if you can license a more accessible or DRM-free version of the book  through another platform or directly from the publisher.  That just might put you in a better starting position for any additional remediation. I recognize this solution may not fit into your budget or collection development policies and it could quickly become expensive, if it becomes the norm. It also assumes that an accessible and/or DRM-free version is available.

    At my institution we don't, as far as I know, have anyone in the library who acts as a "sponsor" on our institution's Bookshare account.  That might be something that we should look into at some point.

    We would most likely refer a student to our accessibility services department for help with remediation if the books was assigned as a textbook. Otherwise, the library would handle the remediation request.

    I hope you find a workable solution and that you share your success here!

    Best,
    Karen



    ------------------------------
    Karen Grondin
    Licensing Librarian
    Arizona State University Library
    She/Her/Hers
    ------------------------------



  • 3.  RE: librarian access to Bookshare

    Posted Oct 10, 2025 12:39 PM

    I thought I had replied to both of you (Karen and Anaya) to say thank you for replying.  Also to respond to Karen that we do try to get DRM free books when they're available and not astronomically more expensive, but most the time they don't meet that criteria according to our Acquisitions Specialist (and based on my less thorough searching for e-books).  Anyway, I'm on the ALA Connect interface now and it looks like my thank you might not have gone through, so am putting it here.



    ------------------------------
    Adina Mulliken
    Social Work Subject Specialist & Associate Professor
    Hunter College, CUNY
    New York, NY
    She/Her/Hers,They/Them/Theirs
    am2621@hunter.cuny.edu
    (212) 396-7665
    ------------------------------



  • 4.  RE: librarian access to Bookshare

    Posted Oct 01, 2025 09:07 AM

    Having worked with the Bookshare folks, I have some faith that the files should be in good shape- but as for your original question- no, a librarian has never been a sponsor at a library where I've worked.

     

    Anaya Jones (she/her) MLIS, CPACC, Trusted Tester

    Accessibility & Online Learning Librarian

    Northeastern University Library



     






  • 5.  RE: librarian access to Bookshare

    Posted Oct 10, 2025 12:32 PM

    For what it's worth, thought I'd share that I have access to Bookshare now :).  I heard from a librarian on another listserv that she does have access on behalf of her library. 

    Looks like it's pretty easy to add a user to Bookshare and "assign" books to the user so they can then log into Bookshare and access the book.  The one book we needed seems pretty good as it is, as Anaya suggested.  I haven't yet figured out how I can access a booksto see if it needs to be remediated (in a way that we would be capable of doing), but haven't had time to try yet.   I did see in Bookshare's documentation that remediation is permitted.



    ------------------------------
    Adina Mulliken
    Social Work Subject Specialist & Associate Professor
    Hunter College, CUNY
    New York, NY
    She/Her/Hers,They/Them/Theirs
    am2621@hunter.cuny.edu
    (212) 396-7665
    ------------------------------



  • 6.  RE: librarian access to Bookshare

    Posted Oct 14, 2025 07:56 AM

    That's great!

     

    Anaya Jones (she/her) MLIS, CPACC, Trusted Tester

    Accessibility & Online Learning Librarian

    Northeastern University Library