Smith College Libraries are a vibrant workplace, supporting the learning, teaching and scholarship of the Smith community and beyond. The libraries include the Hillyer Art Library, the Werner Josten Performing Arts Library, Alumnae Gymnasium, and the recently renovated Neilson Library. Neilson is a stunning, future-facing facility designed by Maya Lin featuring expert staff and innovative services in open, light-filled spaces. As a liberal arts college library system with extensive research collections and Special Collections, the Smith Libraries encourage experimentation, support staff development, and have an ongoing commitment to equity & inclusion. Smith College is part of the Five Colleges Consortium and shares library resources with Amherst College, Hampshire College, Mount Holyoke College, and the University of Massachusetts at Amherst.
The Director of Public Services leads the evolving public services for Smith College Libraries including Neilson, Hillyer and Josten and Alumnae Gym Libraries. The Director stewards the visioning and strategic planning process for the libraries' public services and is responsible for staff and processes in Access Services, Resources Sharing, (Interlibrary Loan and Stacks Management) and Operations. Coordinates public services aspects of the integrated curricular services (Central Service Point, Learning Commons, and the Digital Media Hub) located in Neilson Library as a member of leadership teams including partners from ITS, the Jacobson Center for Writing, Teaching & Learning, the Spinelli Center for Quantitative Learning, the Office of Disability Services, and other campus services. This position collaborates across the campus with Alumnae Relations & Development, Admissions, and the Museum of Art to coordinate the libraries' role in campus wide events. The Director manages complex access, space use and security issues of the libraries and develops ongoing training for Access Services staff and student employees in public services roles. Employing user-centered methods, this position leads, designs, assesses and refines services to provide a user-focused, seamless experience for the Smith community in an inclusive, equitable and respectful environment.
Smith College seeks to pay competitively taking into consideration qualifications. The salary range for this position is $80k to $120k. Actual pay may vary based on individual skills and experience, as well as internal equity. For more information and a link to apply, visit https://smithcollege.wd5.myworkdayjobs.com/en-US/smithcollege/job/Smith-College/Director-of-Public-Services_R-202200343
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Jean Ferguson
Director of Learning, Research and Technology
Smith College Libraries and ITS
jferguson@smith.eduShe / Her / Hers
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