Focus on Impact
The IFLA Statistics & Evaluation Committee (S&E) is happy to announce its upcoming series, Focus on Impact. The Focus on Impact series provides attendees with five sessions, each offering a different perspective on demonstrating library impact. Each session features a different format for participant engagement. Attendance is free, and we hope you will join us as we explore impact case studies, key performance indicators, data storytelling, building a community of practice, how S&E can serve its members, and findings from a global survey on library experience.
Panel Presentation
Date: June 5th 11:30am - 1:00pm (BST/GMT+1)
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Registration
The assessment of library impact can take many different forms. Three panelists with very different experiences will share their perspectives and experiences in this presentation. Grand Mutando will discuss the African Capacity Building Foundation's (ACBF) role in enhancing the community of practice and capacity development in Africa. Sherine Eid will demonstrate how ISO 16439 acts as a guide for assessing library impact. Dr. Leo Appleton will discuss library assessment methodologies and practices.
Speakers:
Grand Mutondo, Information Management Associate (The African Capacity Building Foundation)
Grand Mutondo is an Information Management Associate at the African Capacity Building Foundation (ACBF), where he plays a pivotal role in managing and disseminating information within the Knowledge and Learning Unit of the Programs and Impact Department. Grand holds a Master of Commerce in Information Systems, a Bachelor of Science in Library and Information Science, and a Bachelor of Social Science Special Honours Degree in Monitoring and Evaluation. His expertise lies in harnessing information systems to enhance organizational effectiveness and facilitate knowledge sharing. Grand's contributions to the ACBF are instrumental in supporting capacity-building initiatives across Africa. He can be reached at g.mutondo@acbf-pact.org for inquiries or collaborations.
Sherine Eid, Acting Head Quality Improvement Unit (Bibliotheca Alexandrina)
Sherine is Acting Head of Quality Improvement Unit at the Library Sector at Bibliotheca Alexandrina (BA) in Egypt. She is a member of IFLA Statistics and Evaluation Standing Committee, LD4 Steering Group, and OAEBUDT Membership and Sustainability Committee. Sherine is a reviewer for international journals and conferences and has contributed many publications, published by IFLA, Bibliotheca Alexandrina and Taylor and Francis. She has also presented workshops sponsored by Université de Lille, ALA and IFLA and presented posters at Open Repositories Conference and Sharjah International Book Fair/ALA Library Conference. She holds a MBA degree in Global Marketing from Paris ESLSCA Business School and a certificate of the Centre National d'Enseignement à Distance
Dr Leo Appleton, Senior University Teacher, University of Sheffield
Dr. Leo Appleton is the author of the book, Libraries and Key Performance Indicators: A Framework for Practitioners. After completing a degree in Information and Library Management (Northumbria), Dr. Appleton commenced a career in librarianship and held management and leadership positions in several university libraries, as well as in Further Education colleges and NHS Hospital trusts. Since 2008 he has worked in senior library management posts at Liverpool John Moores University, University of the Arts, London and most recently was the Director of Library Services at Goldsmiths, University of London. He joined the Information School as a Senior University Teacher in June 2020. Dr. Appleton holds an MA in Music (Liverpool) and MA in Education (Edge Hill). In 2020 he was awarded a PhD in Library and Information Science from Edinburgh Napier University. Dr. Appleton is a Fellow of the Chartered Institute of Library and Information Professionals (CILIP).
Moderators: Christine Brown (Head Faculty Engagement, University of Alberta), Justine Wheeler (Assessment Librarian, University of Calgary)
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Article Discussion
Date: June 12, 3:00pm - 4:00pm (CEST),
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Participants will come to the session having read the following article. Bring your questions about the article and hear from the author on how you might use data storytelling to demonstrate the impact of your library services.
Kate McDowell (2024) Library Data Storytelling: Obstacles and Paths Forward, Public Library Quarterly, 43:2, 202-222, DOI: 10.1080/01616846.2023.2241514
To link to this article: https://doi.org/10.1080/01616846.2023.2241514. Click or tap if you trust this link." data-linkindex="4">https://doi.org/10.1080/01616846.2023.2241514
Speaker:
Kate McDowell (Author of Article)
Dr. Kate McDowell focuses on social justice storytelling, data storytelling, and storytelling as information research. Her writing appears in Library Quarterly, College and Research Libraries, and JASIST. She leads the nationally-fundedhttps://asistdl.onlinelibrary.wiley.com/doi/full/10.1002/asi.24466. Click or tap if you trust this link." data-linkindex="5"> https://asistdl.onlinelibrary.wiley.com/doi/full/10.1002/asi.24466. Click or tap if you trust this link." data-linkindex="6">Data Storytelling Toolkit for Librarians project to equip libraries with narrative tools for data-informed advocacy. McDowell is an associate professor at the School of Information Sciences at the University of Illinois, where her teaching received the international ASIS&T Outstanding Information Science Teacher Award in 2022.
Moderators: Christine Brown (Head Faculty Engagement, University of Alberta), Justine Wheeler (Assessment Librarian, University of Calgary)
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Forming Your Community of Practice
Date: June 19th, 5:00pm-6:00pm (MDT), June 20th 9:00-10:00 am (AEST)
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In this webinar, participants will learn what a Community of Practice (CoP) is and how it can support library assessment activities. Our speakers have created a Value & Impact Community of Practice to assist staff at university libraries, in Australia and New Zealand, share best practices around evaluating and assessing their activities and services.
Speakers:
Joanna Logan, Quality and Planning Manager, Queensland University of Technology
Joanna Logan is the Quality and Planning Manager at QUT (Queensland University of Technology) Library, Brisbane, Australia. In this role she leads the library's evaluation, reporting and strategic planning; and collaborations for data driven service and operational improvements including enhancing the user experience across various platforms. She also manages the Library's Enquiry Services. Joanna is a co-convenor of the CAUL (Council of Australian University Librarians) Value and Impact Community of Practice and is a current Board member of LibPMC (International Conference on Libraries and Performance Measurement).
Simon Hart, Policy Planning and Evaluation Librarian, University of Otago
Simon Hart is the Policy, Planning and Evaluation Librarian at the University of Otago, Aotearoa New Zealand. He provides leadership for the library's Quality Advancement Framework, and fosters evidenced based decision making and a culture of continuous improvement amongst library staff. His research focuses on improving library capability and includes collaborations beyond the library to enhance scholarship. Simon is a co-convenor of the CAUL (Council of Australian University Librarians) Value and Impact Community of Practice and is an Advisory group member of LibPMC (International Conference on Libraries and Performance Measurement).
Moderators: Christine Brown (Head Faculty Engagement, University of Alberta), Justine Wheeler (Assessment Librarian, University of Calgary)
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Let's Hear from You about Impact
Date: July 3, 10:00am - 11:00am (MDT)
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The Statistics and Evaluation Committee seeks your input on how we can help you learn more about library assessment and promote your impact. In this session, Committee members will be ready to hear your comments, questions, and success stories. We will take this information in and use it to formulate programs and activities.
Facilitators: Statistics & Evaluation Committee Members
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Redefining the Library Experience
Date: July 10, 11:00am -12:00pm (EDT)
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"Libraries are continually evolving how they engage with users to make the most impact within their communities. Recently, this has included a renewed emphasis on proactively shaping experiences around library spaces, programming, collections, and staff development" (Connaway et al., 2023). These words open, https://www.oclc.org/go/en/publications/gc-survey-2023.html. Click or tap if you trust this link." data-linkindex="13"> https://www.oclc.org/go/en/publications/gc-survey-2023.html. Click or tap if you trust this link." data-linkindex="14">Redefining the library experience: Findings from the 2023 OCLC Global Council survey The findings from this report are based on a global survey from the library community, and included all library types. In total, more than 1600 responses were collected from respondents located in approximately 77 countries/territories. Dr. Connaway will discuss the findings and implications. Please join us for this insightful and thought-provoking presentation.
Speaker:
Dr. Lynn Silipigni Connaway, Executive Director, Research, at OCLC
Dr. Connaway is an award winning researcher, academic and leader in the field of information and library sciences. Amongst her many achievements, she is the 2023-24 Follet Chair at Dominican University's School of Information Studies. She has presented at numerous international and national conferences, and is the author of many publications including co-author of the 6th and 7th editions of Research Methods in Library and Information Science. Dr. Connaway's current responsibilities include research projects that directly involve OCLC libraries and users. Dr. Connaway earned the Ph.D. in Library and Information Studies from the University of Wisconsin, Madison, a Master of Library Science degree from the University of Arizona, and a Bachelor of Science degree in Library Science from Edinboro State University.More information about Dr. Connaway is available at https://www.oclc.org/research/people/connaway-lynn_silipigni.html. Click or tap if you trust this link." data-linkindex="15">https://www.oclc.org/research/people/connaway-lynn_silipigni.html.
Moderator: Bella Gerlich (Dean of Libraries, Missouri University of Science and Technology)
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Bella Karr Gerlich, PhD
Chair, Statistics and Evaluation, IFLA
ACRL, LRRT, IRRT & IRRT Chair's Program Committee
Dean of Libraries
Missouri University of Science and Technology
gerlichbk@mst.edu------------------------------