Access Services Interest Group

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Charge: Provides a broad framework for discussing topics and exploring areas of development in the field of Access Services.
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  • 1.  Does your library send materials to remote users?

    Posted Nov 14, 2022 10:55 AM
    Hi all - my department is exploring the possibility of sending semester loan technology (ex. laptops, wifi hotspots, etc.) to remote students. If your academic library provides this service or is also exploring this service, I would love to hear about any workflow processes/how this could work. Any and all input is helpful! Please feel free to reply to this thread or reach out via email: michelle.spagna@ucdenver.edu

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    Michelle Spagna
    Access Services Manager
    Auraria Library
    She/Her/Hers
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  • 2.  RE: Does your library send materials to remote users?

    Posted Nov 15, 2022 08:45 AM
    Hello!

    Our library does not loan technology like this but I do have info to share. Kajeet & Premier Wireless are two companies that provide hot spots, laptops, and tablets to libraries to lend. They also work with universities and other groups. They'll handle the project from start to finish so that your team is not actually shipping or prepping items. I met them at ALA Annual this year and they seem to be open to small or large projects. Kajeet shared a lot about their white glove service, aka, they will set up the devices before delivery to the students.


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    Mary Snyder
    Convener for ACRL - Librarianship in For-Profit Educational Institutions DG
    University Librarian @ Strayer University
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    Original Message