ALA Connect Help

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Contact Us - Create a Help Ticket in ALA Connect 

May 08, 2018 02:35 PM

ALA Connect is staffed by Information Technology and Telecommunication Services (ITTS), an unit of ALA.

Please use the Contact Us form to send requests and information to ITTS staff.

To request a new community, please complete the "request a new community" form.

https://connect.ala.org/contactus
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Laura Krier
Oct 25, 2018 11:30 AM

Hello, I was NOT on the VRT microsite and still was directed to the VRT contact form.

Julianna Kloeppel
Jul 12, 2018 03:21 PM

Emily,
If you were on the VRT microsite, that's what is supposed to happen. The Contact Us form will be customized for each division or round table. I checked the form from ALA Connect home and did not see VRT branding on it.
Fortunately, most of the Contact Us forms come to the same group in ITTS or take participants right to the division, so questions will be answered regardless of how it looks.
Thanks,
Jules

Emily Wagner
Jul 12, 2018 02:38 PM

Hi Jules. Did you see the contact us link leads to the Contact Us page on the VRT? https://connect.ala.org/vrt/contactus 

Seems like it could be a mistake!

Thanks,

Emily

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