Project Outcome for Public Libraries - Peer Discussion Board

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Project Outcome (www.projectoutcome.org) helps public libraries understand and share the impact of essential library services and programs. It is designed to give libraries simple tools and supportive resources to help turn better data into better libraries. This community is for Project Outcome users at public libraries to discuss their use of outcome measurement, ask each other about patron engagement strategies, and further the thoughts and conversations that begin with projectoutcome.org. Here, you can find various threads to ask and answer questions, start your own conversations, or further your own learning about how libraries are using outcome measurement to improve their patron-focused programs and services.
For technical assistance with the toolkit or your library's account, please contact info@projectoutcome.org.
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Outcome Measurement Resource Roundup: January 2026

  • 1.  Outcome Measurement Resource Roundup: January 2026

    Posted Jan 20, 2026 05:19 PM

    Hello All!

    Is your library delivering a Winter Reading Challenge to your adult patrons? How are you measuring its effectiveness? How are you gathering outcomes to share with library leadership, the library board, or those sponsoring your prizes?

    Adapting the Summer Reading Program survey to use with your Winter or Spring reading programs is a great way to get your survey platform and unique-to-your-library questions tested before your big summer program. For instance, you can adjust the Google or Microsoft online forms or paper surveys to add questions such as "How did you learn about this program," or "on a scale of 1-10… how likely is it that you would recommend this program to a friend."

    If you are transitioning this summer to local collection and analysis of patron surveys, I encourage you to get familiar with the process now for smooth sailing come May!

    Outcome Measurement for Public Libraries

    Highlighted Resources:
    Preview Survey Questions
    Google Forms and Google Docs Templates
    Microsoft Forms and Word Document Templates
    Additional Survey Questions
    Writing Open-Ended Survey Questions

    Wishing you all the best in 2026!
    Katina



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    Katina Jones
    PLA Program Manager, Evaluation & Assessment
    American Library Association
    She/Her/Hers
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