Access Services Interest Group

Job Opportunity: Access Services Librarian in Bentonville, Arkansas

  • 1.  Job Opportunity: Access Services Librarian in Bentonville, Arkansas

    Posted Apr 22, 2022 03:10 PM

    Direct Link to Apply: https://nwacc.wd1.myworkdayjobs.com/NWACC_External_Career_Site/job/Benton-County-Campus-Arkansas/Access-Services-Librarian_JR-302

    As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

    Librarians serve as part of the library management team, participating in short and long-range planning, training of faculty and staff, data collection and reporting, policy development, and other professional support of library operations. Librarians are included in the NWACC Faculty Senate definition of Faculty and serve on college wide and faculty committees.

    The Access Services Librarian plans, organizes, supervises, and maintains a high standard of library services for NWACC student's faculty and staff. Responsible for the library's physical collections, circulation transactions, delinquent borrowers and billings, integrity of patron records, FERPA compliance, resource delivery (ILL, Consortium Programs, and services to off-site users) and related copyright assistance, reserve materials, stacks collection maintenance, and security and facilities oversight. Other duties include communication of policies pertaining to circulation services, operations, and activities, developing, and implementing library operational procedures and supervising interlibrary loan requests.

    This librarian also participates in reference, information literacy instruction, and liaison and collection development work in assigned areas.

    • The Access Services Librarian shares in assisting students, faculty, and staff in making effective use of library resources through virtual and in-person services.
    • The Librarian teaches information literacy skills, the use of library resources, citation styles, and some software, as well as creates instructional curricula for delivery in-person or online to undergraduate classes, satellite locations, and distance students.
    • Provides a variety of reference services to patrons, including general reference assistance delivered primarily via chat and in-person, plus in-depth reference consultations via in-person and remote appointments and at the Reference Desk.
    • Performs outreach and collection development duties for assigned subject areas (books, media, journals, databases).
    • Actively cultivates and maintains dynamic relationships with individual faculty and the NWACC instructional community at large by promoting collaboration and serves as a library liaison to designated departments.
    • Manages the daily work of the Access Services Library department and its personnel. May works a flexible schedule to cover evening and weekend hours as needed, and/or for staff absences and vacancies.
    • Compiles and prepares library usage statistics into reports for the Library Director, including, but not limited to, door count, interlibrary loan requests, and circulation data.
    • Assesses the effectiveness of circulation services overall and makes recommendations for improvement.
    • Fosters the development of innovative approaches to circulation services.
    • Works with material delivery staff to ensure swift and efficient access to material wherever it is available and to develop accurate recordkeeping of functions and costs in this area; and works in collaboration with the Systems Librarian to maintain and update the integrated library system as it pertains to access services.
    • Supervises, mentors, directs, and evaluates the work of full and part-time, support staff and coaches all staff working at the circulation desk.
    • Compiles and prepares library usage statistics into reports for the Library Director, including, but not limited to, door count, interlibrary loan requests, and circulation data.
    • Utilizes Koha Open-Source Integrated Library System to establish and maintain parameters for the circulation of library material and maintenance of patron information.
    • Downloads student records from college systems and imports them into the Koha system, as well as removes inactive patrons as needed to maintain an accurate borrower database.
    • Creates and communicates policies pertaining to circulation services, operations, and collection maintenance activities.
    • Develops and implements circulation operational procedures for the library.
    • Supervises the timely processing of interlibrary loan requests.
    • Fosters the development of innovative approaches to circulation services.
    • Weekly scheduling of all circulation staff to ensure the Circulation desk is always staffed.
    • Develops and maintains professional skills by participating in continuing education and professional development activities such as conferences, workshops, and committee work with professional library organizations.
    • Participates in national library communication by reading, responding to, and initiating information transmitted via listservs and other communication tools and appropriate meetings and asking questions, seeking clarification, or initiating discussion on library issues.
    • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
    • Perform any other related duties as required or assigned.

    This position is posted as open until filled, with first priority for applications received by May 17, 2022.

    Rate of pay: $46,000 annualized

    Knowledge, Skills, and Abilities

    • Knowledge of Library Management Systems, KOHA Open Source preferred, or the ability to learn how to manage circulation and patron information via documentation of said systems.
    • Ability to develop instruction sessions and to instruct users effectively both individually and in the classroom setting.
    • Knowledge of virtual and in-person reference services.
    • Knowledge of applications in current and emerging instructional technologies and experience creating classroom resources using web-based and multimedia authoring tools.
    • Effective oral and written communication skills.
    • Ability to create and maintain productive, long-term, effective working relationships.
    • Demonstrated ability to work with diverse faculty, students and colleagues.
    • Demonstrated ability to efficiently manage multiple projects and priorities.
    • Ability to troubleshoot Microsoft Office software application


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    Leslie Rewis
    Outreach Librarian
    NorthWest Arkansas Community College
    She/Her/Hers
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