On November 19th, 2025, the User Experience (UX) Caucus of the Medical Library Association hosted the EBSCOhost Idea Exchange, an open forum for the library community to come together with their questions, solutions, outstanding issues, and suggested enhancements for the new EBSCOhost user interface (UI).
Hundreds of information professionals contributed their expertise at the event itself, as well as through Padlet posts and collaborative Google Docs. The Evidence Synthesis Methods Interest Group (Association of College & Research Libraries, American Library Association) also shared dozens of extant EBSCO Connect tickets for EBSCOhost's new UI.
The UX Caucus team has synthesized all of these contributions into a single document, linked and attached below. We encourage you to share this resource widely, to submit tickets via EBSCO Connect, and to support existing tickets so EBSCO is aware of the changes we need!
EBSCOhost Idea Exchange: A synthesis of reported issues
For those who are unable to use Google docs, a PDF is attached. If you can't download the PDF, please email us!
We would like to express our gratitude to our outstanding community of colleagues, without whom the synthesis we are sharing would not be possible. We will also be sharing the same synthesis with representatives at EBSCO, who have expressed interest in this crowd-sourced document.
UX Caucus team: Michele McGinnis (mcginnis.michele@mayo.edu), Paije Wilson (paije.wilson@wisc.edu), Kate Saylor (kmacdoug@umich.edu), and Hilary Kraus (hilary_kraus@brown.edu)
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Hilary Kraus
hilary_kraus@brown.eduHealth Sciences Librarian for Clinical Engagement
Brown University
She/Her/Hers
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