ACRL Artificial Intelligence (AI) Interest Group

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To provide a forum for discussing the impact of AI on libraries and related topics, facilitating the exchange of ideas, best practices, and collaborative initiatives among library professionals.
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Decision Maker Webinar on AI-Chatbots for libraries. Invitation.

  • 1.  Decision Maker Webinar on AI-Chatbots for libraries. Invitation.

    Posted May 22, 2025 09:52 AM

    Dear colleagues,

    On the 27th and 28th of May 2025, we will be hosting a free leadership webinar on the use of AI-Chatbots in Libraries and Institutions. How does it work – What does it cost – What's it worth? 

    AI-Chatbots are taking over the world traditionally reserved for Search. Even google puts an AI-Response before providing the search results.

    ASK has developed the first AI-Chatbot for public libraries, providing recommendations on library titles and answering service questions since June 2024. After nearly 1 year in service it's time to provide insight into our experiences on user satisfaction, costs and efficiency.

    Previous webinars of our series have focused on explaining AI. This webinar will focus on how to use AI chatbots in a library. Our goal is to provide decision makers with all the information they need to assess if an AI chatbot can be of any use for their library. We will address the shortcomings of AI as well as its strengths to provide a balanced (albeit slightly biased, of course) picture.

    We will address the following topics, among others:

    • How to integrate an AI-Chatbot with Existing Library Management Systems (ILS) and websites

    • How do users interact with an AI chatbot? How many are there and how satisfied are they?

    • Are there alternatives to ChatGPT? How does Mistral perform?  What about the local hosting of an LLM?

    • How to deal with the requirements for public tenders

    • A statement on data protection (to be used with Data Protection Officers) 

    • Will the Service-Bot or the Recommendation-Bot substitute librarians?  

    • What does it take to implement a bot? What does the library need to do?

    • What does it cost? 

    • Can I get a free trial with my data? (Yes!) How? 

    • And all your questions

     

    The webinar will be held by Tilman Scheel, Managing Director, AboutSomethinK - ASK -

    The webinar will last one hour including a live demo of our backend and Q&A. You can register under one of the following links: 

    27th May 11:00 CEST (Berlin) 

    https://us06web.zoom.us/meeting/register/glV5-nANTHCpJXf-JflMwA 

    28th May 18:00 CEST (Berlin) / 12:00 Eastern Time (NY) 

    https://us06web.zoom.us/meeting/register/vIwswaugRUSAXhopM48RwQ 

     

    Admission: free

     

    We are looking forward to your participation,

    Maria Schneider and ASK Team

     

    P.S. You can find video recordings of our previous webinars here: https://aboutsomethink.org/en/webinars/ 

    Maria Schneider
    project coordinator
    
    AboutSomethinK - ASK -
    AI-Chatbots
    https://aboutsomethink.org/


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    Maria Schneider
    Coordinator
    AboutSomethinK
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