Generative Artificial Intelligence, Reference, & Instruction Discussion Group (GAIR&I)

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This is a discussion group to explore the implications of Generative AI programs like ChatGPT on reference, instruction, and other user services.

Transformative Reference Services in the Age of AI

  • 1.  Transformative Reference Services in the Age of AI

    Posted 26 days ago

    Please excuse cross postings:

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    Join us at the next VRS* and ETS** Reference Roundup!

    Date: January 22, 2025 at 2:00 PM Eastern 

    Registration: https://syracuseuniversity.zoom.us/meeting/register/SYUCesDNSS6jJ_MPBT3NpA 

    Special Topic: Transformative Reference Services in the Age of AI

    Reference librarians are making the most of AI tools to guide users through an infinite, evolving landscape of information.  Come learn how innovative approaches can help us meet diverse patron needs: 

    • Robotic interventions to provide comprehensive reference services and enhance library operations.

    • Robotic analysis of user preferences and behaviors for personalized learning experience.

    • Use of virtual and augmented reality technologies to create immersive and interactive reference experiences for remote customers. 

    How has AI already changed your reference service landscape?  And what are the implications, challenges, and ethical considerations of integrating robots into reference services?  

    Presenter: Christine Andresen, Research & Education Informationist, MUSC Libraries, Medical University of South Carolina

    This meeting is a joint presentation of the VRS* and ETS** committees.

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    VRS* hosts bi-monthly Reference Roundups where virtual reference providers compare notes, make connections, and chat about hot topics.

    Looking for more from the virtual reference community? 

    Join us on Virtual Reference Voices!

    If you are an ALA Member

    • Log into ALA Connect

    • Search for "Virtual Reference Voices."  

    • Click the "Join Community" button. 

    Not an ALA member

     

    *Virtual Reference Services Committee, Reference Services Section, Reference & User Services Association

    **Emerging Technologies Section, Reference & User Services Association



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    Ann McIntire
    Ask a Librarian Call Center Supervisor
    Prince George's County Memorial Library System
    She/Her/Hers
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