Project Outcome for Public Libraries - Peer Discussion Board

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last person joined: one month ago 

Project Outcome ( helps public libraries understand and share the impact of essential library services and programs. It is designed to give libraries simple tools and supportive resources to help turn better data into better libraries. This community is for Project Outcome users at public libraries to discuss their use of outcome measurement, ask each other about patron engagement strategies, and further the thoughts and conversations that begin with Here, you can find various threads to ask and answer questions, start your own conversations, or further your own learning about how libraries are using outcome measurement to improve their patron-focused programs and services.
For technical assistance with the toolkit or your library's account, please contact

Issue Resolution: Report Building, Online Survey Layout, and Adding Locations

  • 1.  Issue Resolution: Report Building, Online Survey Layout, and Adding Locations

    Posted Feb 27, 2024 11:58 AM

    Hello All!

    The issues reported recently with custom reports returning "No Data Found," and online survey questions being out of order, have been resolved. Please let us know - here or via - if you continue to experience these issues.

    Additionally earlier this month, users reported that they were unable to add locations to their Project Outcome accounts (addresses were not being recognized). That bug has also been fixed. Again, please let us know if you find that this remains an issue on your account.

    All the best,

    Katina Jones
    PLA Program Manager, Evaluation & Assessment
    American Library Association