JOB VACANCY ANNOUNCEMENT
Department: Director’s Office
Position Title: Chief of Staff, Senior Vice President
Posting Date: April 15, 2016
Closing Date: April 28, 2016
Location: Central
Open to: All qualified staff
DUTIES AND RESPONSIBILITIES:
Reporting to the President and CEO and serving as a critical member of the Senior Management Team, the Chief of Staff, Senior Vice President is responsible for providing strategic and organizational leadership for the library, managing cross-department collaboration and initiatives, ensuring accountability and performance throughout the organization, and fostering a culture of innovation and excellence that advances the library’s vision and mission and ensures its success in providing world-class library services. In addition, the Chief of Staff, Senior Vice President is responsible for advancing the public image and position of the Queens Library and ensuring its financial sustainability. The Chief of Staff, Senior Vice President will directly oversee the Queens Library Foundation, communications and public relations, government relations and community affairs, and marketing strategies designed to promote a positive public image, enhance public awareness of and participation in Library programs and initiatives, and cultivate professional relationships with appropriate individuals and organizations.
The Chief of Staff, Senior Vice President is also responsible for overseeing the development and implementation of strategies to secure and expand public and private funding that supports Queens Library’s program and services goals. The position will lead all governmental and non-governmental fundraising efforts, maximizing opportunities around events, individual fundraising, corporate sponsorships, and major gifts. The position will collaborate with government affairs staff to nurture and cultivate relationships with government officials that create opportunity to secure funding at the federal, state, and city levels. The position plays a lead role in securing the funding needed to support and enhance Queens Library’s continued growth as a leader in public library service and as a community based organization.
Strategic and Organizational Leadership
- Responsible for coordinating Senior Management Council meeting agendas and follow-up of cross-functional issues and discussions.
- Works with senior leadership to devise short- and long-terms plans to support the mission and vision.
- Works hand-in-hand with the President and CEO to identify priorities and ensures that the commitments and work of the staff are moving the needle on those priorities.
- Identifies and implements ways to improve effectiveness and efficiency of the organization.
- Spearheads implementation of strategic initiatives that further the Library’s mission and vision.
- Keeps communication open at all levels and facilitates effective cross-Library collaboration.
- Manages organizational performance and effectiveness, including establishing performance dashboard and performance measures in line with organizational priorities to ensure accountability.
- Works on special projects as assigned by the President and CEO.
Fundraising and Queens Library Foundation
- · Works with staff to develop an overall strategy to ensure the infrastructure needed to increase the Queens Library Foundation’s revenue through the solicitation of major gifts, special events, volume giving, and corporate and foundation support.
- · Oversees the expansion and diversification of the Library’s donor and external partner base/pipeline and works closely with staff to develop strategies to secure funding for new initiatives and programs and diversify the organization’s revenue streams.
- · Develops and partners with the Board of Directors to support them in their role as active fundraisers for the organization.
- · Partners with the President and CEO to conceptualize, plan, and manage donor cultivation and stewardship events.
Government Affairs, Community Affairs and Advocacy
Works with government relations staff in developing an overall strategy for engaging elected officials, community boards, coalitions, and public agencies. Attends other meetings and events as necessary and regularly communicates with and briefs the President and CEO.
Leads the creation and implementation of community engagement and communication strategies to maximize community support and attract new members of the Queens Community to the Library.
Oversees growth opportunities and activities for the Friends of the Library chapters.
Oversees advocacy efforts with various governmental officials related to budgetary and legislative matters at the city, state and federal level.
In collaboration with staff, oversees the development and cultivation of relationships with government officials, community boards, district managers, chairpersons, community leaders and community groups to promote advocacy and awareness of library programs and services.
Marketing, Communications and Public Relations Strategy
· In collaboration with Marketing staff, leads the development and implementation of marketing plans that align with organizational objectives including branding and promotions, creative services, digital and social media strategies, marketing collateral, and the website.
· Collaborates with the Director of Communications to develop and execute the strategy for all internal and external communications and to work with staff across the organization as communications partner on a variety of strategic initiatives.
· Develops protocols for routinely briefing the President in preparation for internal and external meetings, accompanies the President to meetings, represents the President at meetings and events as needed, and attends meetings to track and follow up on key action initiatives.
· In collaboration with the Director of Communications, identifies and prioritizes media opportunities, and may provide guidance on preparing talking points, speeches, presentations and other supporting material as needed.
· May serve as a spokesperson on media interactions that help promote and/or impact the Library.
Staff Leadership and Professional Development
· Leads and manages a diverse team of professionals and support staff.
· Encourages the continuous professional development of staff and conducts regularly scheduled performance management plans (PMPs).
· Ensures that performance documentation is maintained, up-to-date and accurate.
MINIMUM QUALIFICATIONS:
Bachelor’s Degree required. Advanced degree strongly preferred. At least 5 years of executive level management experience required. At least 5 years of experience working in Government, External Affairs, Communications, or in a similar capacity required. Demonstrated ability to work collaboratively and strategically in a team. Exceptional writing, editing, and presentation skills. Excellent interpersonal skills with ability to build and foster relationships with diverse internal and external constituents. Flexible and optimistic approach to work. Ability to anticipate and manage sensitive issues effectively. Ability to set priorities and to plan, organize, coordinate and direct multiple projects and activities with varied deadlines. Demonstrated ability to lead with an overall institutional perspective. Demonstrated supervisory skills. Ability to maintain confidentiality and discretion. Professionalism, diplomacy, discretion, integrity, and tact. Exceptional judgment, strong initiative, poise, and patience; and excellent analytical skills, detailed oriented.
THIS POSITION MAY BE ADVERTISED EXTERNALLY.
To Apply: Please email your resume and cover letter to: Jobs@queenslibrary.org and reference “Chief of Staff, SVP” in the subject line.
Please note: this email account is reserved for Queens Library employees. Interested external applicants should submit resumes to execsearch@queenslibrary.org, instead. Resumes will only be accepted by email.