Crossposted from ASCLA-L
July 6, 2012
Dear Colleagues:
Our organization (a non-profit library consortium) is exploring customer management relations (CRM) software. It's complex and we'd like to find a consultant who can help us match our needs and the right software.
I'll compile replies and respond to the list.If you can recommend such a consultant, please reply directly to me with name and contact information .
If you have written an RFP to find a consultant, I'd appreciated it if you would share.
Many thanks,
Carolyn Noah
Carolyn Noah, Assistant Director
Massachusetts Library System
225 Cedar Hill Street, Suite 229
Marlborough, MA 01752
Voice: 508-357-2121
Toll Free in MA: 866-627-7228
Fax: 508-357-2122