Interlibrary Loan Discussion Group (RUSA STARS - Sharing and Transforming Access to Resources Section) Community
CALL FOR PRESENTATIONS
The ILL Discussion Group of the “Sharing and Transforming Access to Resources Section” (STARS) of RUSA invites the submission of presentation topics for the 2013 American Library Association Midwinter Meeting in Seattle, WA, January 25-29, 2013.
The ILL Discussion Group is a popular and valuable forum during the ALA Annual Mid-Winter Conference, where attendees learn about emerging services, technologies, trends, and notable research projects conducted in the area of Interlibrary Loan and Document Delivery. The group will meet Saturday, January 26, 2013.
ILL practitioners from all types of libraries, library school faculty and students, and other interested individuals, are encouraged to submit a presentation proposal.
Please include in the submission:
1. Your name(s), title(s), institutional affiliation(s), and contact information.
2. A proposed presentation title.
3. A brief discussion of the unique contribution, potential impact, or significance of the topic to the practice or scholarship of interlibrary loan/document delivery.
For examples of projects presented at past forums, please see the ILL Discussion Group’s website: http://s.lib.utk.edu/starsilldiscussiongroup
Three projects will be selected for 20-minute presentations, followed by open discussion.
Proposals are due by November 30 , 2012. Notification of acceptance will be made by December 12, 2012.
RUSA/STARS Interlibrary Loan Discussion Group met Saturday, June 23rd,. Over 85 were in attendance.
This year’s discussion featured two programs.
First, our STARS Vendor Relations Committee presented “The Changing Landscape of E-delivery.” Attendees learned how libraries are using Atlas Systems Odyssey, BSCAN from Image Access, Relais Express from Relais International and OCLC¹s Article Exchange for electronic delivery in their interlibrary loan offices. (see attached documents) This session was moderated by Becky Ringwelski, Co-interim Director, Minitex, located at the University of Minnesota.
Our second program featured Lars Leon (University of Kansas) reporting on the Interlibrary Loan Cost Study project. Both librarians and vendors have continued to refer to the ARL ILL Cost Study data from ten years ago. This work led by Mary Jackson while at ARL has really helped the community but we need to take an updated look. Nancy Kress, North Carolina State University (formerly UNLV), and Lars Leon, University of Kansas, recently completed a modest study on FY11 costs across a range of resource sharing services. This updated information helps to inform the increasing number of buy versus borrow decisions, decisions on the best options to borrow, and more. Speakers will present highlights from the study and then lead a discussion on how this information can help individual libraries and the community. You can see Lars & Nancy¹s article at “Looking at Resource Sharing Costs” http://kuscholarworks.ku.edu/dspace/handle/1808/9655.
Ryan Litsey (Texas Tech) was introduced as the Group’s incoming Chair. Dallas Long (Illinois State University) was elected as Chair-Elect.
Saturday, January 21, 2012
1. Welcome & Introductions, David Atkins, ILL Discussion Group Chair. After a 10-15 minute technical delay, David Atkins convened the meeting.
2. Programs with Q/A
A. “100% Document Delivery: What to do when your collections are ALL off-site?” Bethany Sewell, University of Denver. Bethany discussed how the University of Denver’s Penrose library has continued and plans to continue to provide ILL and Document Delivery services while ALL of our materials are stored 10 miles away in the UD’s Hampden Center Annex. Bethany described many practical issues like delivering items to patrons and accepting requests from other libraries and special borrowers.
B. “Opening Interlibrary Loan to Open Access: Locating and Managing Borrowing Requests for Open Access Materials,” Tina Baich, Indiana University-Purdue University Indianapolis. Even though open access materials are freely available on the internet, library users still request them through interlibrary loan. In 2009, IUPUI University Library began tracking borrowing requests for open access materials. As the number of requests filled with open access documents continues to grow, IUPUI University Library is able to provide a service to users and cost savings for the library by utilizing this material. In this presentation, Tina discussed the data regarding IUPUI University Library open access borrowing requests and demonstrate some of the most commonly used online resources for locating open access materials.
3. Atkins closed the meeting and announce that he will post copies of the presentations to the ALA Connect website
RUSA STARS Interlibrary Loan Discussion Group
Saturday June 25, 2011
10:30 - 12:00
Lowes New Orleans (65 attendees)
- I. Welcome and Announcements
- Megan Gaffney: Discussion Group Chair, welcomes attendess
Ryan Litsey (Texas Tech) is our next chair elect. David Atkins (firstname.lastname@example.org, University of Tennessee, Knoxville) will be next year's Chair.
- Nora Dethlof (email@example.com, University of Houston), our RUSA membership representative. Any questions about RUSA and RUSA membership, please ask refer to Nora.
- Mary Hollerch (Lewis University) encourages all to attend IFLA's 12th Interlending and Document Supply conference in Chicago Sept 2011, http://www.ilds2011.org/.
- Program: Of Lending and Licensing
- Gerrit van Dyk (interlibrary loan) BYU, firstname.lastname@example.org
- Jared L. Howland (Licensing) BYU. email@example.com
Presentation slides to be posted. Some highlights follow.
- 75% of libraries do not ask e-publishers for lending rights. Libraries should consider using
Standard licensing agreement: Developed by librarians and vendors: http:/link.jaredhowland.com/licensing_language
- Deflections in OCLC
At BYU: only 5% of ejournal titles lendable so would it be easier to track what BYI
- Use the MARC Record 008 to set ILL availability: 20th: a = lend, b=not lend, u=unknown.
- Autodeflect on resource type and request goes to next lender.
- 21st indicator deflects article request.
- Question and Answer
Q: What about consortial agreements?
A: Group discussion of the purchase and licensing can include lending rights.
Q&A: Worldcat local: Users find but can't lend. If you use OCLC for your OPAC, need to add all ejournal holdings.
Q: How to convince others ILL licensing is import? Tips?
A: Start w/ conversation. If you don't lend you don't borrow so we should lend. Let licensing people know they can negotiate licensing. A matter of education. Provide example language.
Q: What if current licensing silent on ILL?
A: Can use title for ILL. But can be ambiguous. Language limiting to only for your users…does that exclude ILL?
Q: Ebooks. Tips to negotiating ebook licenses?
A: More librarians that ask, the more likely vendors will allow. But 3rd party vendors (ebrary) will prevent ILL. More success working directly with publishers (e.g. Springer). This is like the conversations we had 15 years ago with e journals. Rent from ebook vendors instead of ILL not workable model w/ consortia. Ebook business models are the "wild west."
Q: Lending mixed media (text & video) ? Some titles can lend parts of titles not the video?
A: If you can't borrow, my have to travel to holding library.
Q: Silent contracts, how to process lending…print/scan or e only?
A: Process however you need to. Get rid of old practices and language…print & scan no longer useful. Today we print to file not print to paper.
Comment: More general language preferred to give you most flexibility.
Counter: Some licensing says that publisher holds rights not otherwise specified is a reason to set more specific language.
Q: OCLC Knowledge Base may address some of the licensing issues/information.
A: Wayne State using. Tony Melvyn: OCLC 400 plus publishers/aggregators can match to holding so you can get licensing information centrally. Don't have to have 100% accounted for. Can do a subset of your holdings.
Q: Workflow to lend e books?
A: Emailing string of pdfs so it's clunky. Easy on the licensing but not on the actually lending. Clunky process but still faster than loaning print. Can use dropbox to distribute via a shared link.
Q: Success in negotiating language concerning 'secure delivery methods?' Ariel and Odyssey both have their problems.
A: Tried to negotiate out of but not too successful as it's not a BYU priority. Has seen less & less language mentioning platform or 'secure transmissions like Ariel.'
- Open Discussion Time:
Q: ILL Request for course reserves: Institutions vary their practice. Faculty doing their own course sights so what if they are using ILL to collect materials for reserve.
A: UCLC: Will not request for reserve. Will accept personal copies for reserve
A: Wayne State restricted view of copyright…no e reserves but use blackboard. Have to copy/scan via licensed original.
Q: How do you educate faculty on copyright for reserve?
A: University has strong policies so libraries not involved. When ereserve became course management, libraries lost some control.
Comment: Marry copyright w/ open access conversations on campus. Be an issue educator but not the copyright police.
Q: ILL & Music CDs: Delaware had to stop borrowing many music CDs cause of boom in requests (thousands dollars per month) brought by WorldCat local. Others have gotten more funds to borrow or use funds to purchase CDs.
Some problem patrons creating high volume: Limit media orders per person per week to manage the orders. Other libraries can limit base on whether or not request is linked to a course or specific research.
- Delaware cancels for students not faculty. Use subject headings to determine if textbook.
- Get ISBNs for your campus bookstores and use ILLiad add-ons to search.
- Lars Leon survey on textbooks survey information shared.
- Publishers "ripping off students" w/ prices so it's a university, not just a library issue. Libraries can use this issue as opportunity for leadership.
- Oklahoma State textbook purchase criteria: Class with 150 students and text over $150 will purchase one copy for 2 hr reserve.
- The Ohio State University: 80 basic gen ed course texts on reserve.
- Faculty can put personal copies on reserve (on OSU's request page, directing students to faculty)
IV: Megan Gaffney thanks presenters, attendees and closes the meeting.
RUSA STARS ILL Discussion Group Agenda
Saturday, June 25, 2011
10:30 AM - 12:00 PM
Lowes New Orleans Hotel, Louisiana II Room
- Election of new Vice-Chair/Chair-Elect
- Presentation by Gerrit van Dyk, Interlibrary Loan Manager and Jared Howland, Electronic Resources Librarian at Brigham Young University
- Open discussion
- Election results
See you in New Orleans!
Megan Gaffney, Chair
David Atkins, Vice-Chair/Chair-Elect
The RUSA STARS ILL Discussion Group will meet on Saturday, June 25, 2011 from 10:30 AM – 12:00 PM. Join us for an exciting presentation and discussion with Gerrit van Dyk, Interlibrary Loan Manager, and Jared Howland, Electronic Resources Librarian at Brigham Young University. Confused about what to do when your only holdings are electronic? Don’t know if you can lend them? Come learn more about lending ejournal and ebook pdfs—you might be surprised that you could have been lending all along!
Open discussion will follow the e-resources presentation. If you have more topics to suggest for the ILL Discussion Group, please email Megan Gaffney at firstname.lastname@example.org. See you in New Orleans!
STARS ILL Discussion Group Meeting
San Diego, CA. Saturday, January 08, 2011
10:30AM -12 Noon
· Megan Gaffney, University of Delaware (Discussion Group Chair)
· Kristina Eden, University of Michigan
· Cyril Oberlander, State University of New York, Geneseo
1. Welcome & Announcements. Megan welcomes attendees. Reminds group that we will be looking to elect a co-chair/chair elect during Annual in New Orleans. Also STARS is looking for Committee volunteers.
2. Presentation #1: HathiTrust Digital Library by Kristina Eden (slides attached below)
a. Overview. Began 2008 w/ CIC and Univ. of California Libraries. Now has 52 member libraries. Goals are preservation and access. Everything searchable, not dark archive. Now Global w/ addition of Univ. of Madrid
c. Numbers: 7.8 million volumes. 25% public domain
d. What’s included? Founding on Univ of Michigan/Google project expanded to Internet Archive, local digitization projects
e. Comprehensive Collection. All languages. Pilots of image and audio content. 80% of all published work worldwide in next 30 years.
f. Mission: Managed and funded by libraries. Preservation and Access.
g. Not a Dark Archive: Everything searchable but not all open.
h. Access: Who can see what? Many variables. Project partners? US or worldwide. Print on demand available via Amazon (public domain). Disabilities Access. Section 108 Preservation on Univ. of Mich. campus only.
i. Pre 1870: searchable, viewable & downloadable if not governed by Google Partner Agreement.. Print on demand available worldwide.
i. US: Public Domain. Viewable in US only
ii. In copyright: Fully searchable. Nobody sees full text. Section 108 Preservation provides Univ. of Mich. campus users access.
k. Copyright initiatives: Researching orphan works. International scope is next.
l. Future plans: 2011 Reindexing for non-Latin script, etc.
3. Discussion of Presentation #1: Impact on ILL
A. HathiTrust Content that’s not in Google What do we get by going to HathiTrust and not Google?
Creates confusion. OCLC has holdings. Errors exist.
1. HathiTrust search only drive use of print: keyword in context. As discovery tool. HathiTrust is better than Google.
2. Records show up on OCLC creates confusion
3. Use/Access options needs to be up front. Need to determine it item can be delivered. That info is available in the UofM catalog.
B. Working w/ users & HathiTrust via feedback?
1. Patrons don’t want to read it on line but want to print the pdf. Adapting to digital reading?
2. Amazon print on demand for US public domain only can still find/get pdf.
C. Orphan works/Public Domain
1. A review of 90K items uncovered 55% in orphaned/in public domain.
2. Establishing public domain public: Could ILL offices help out? Right now keeping project
D. Can you interact w/ HathiTrust online text? Patrons/librarians more satisfied w/ marking, noting, bookmarking, etc. interacting w/ text.
1. Gift Deselection and SUNY G found 30% of titles in HathiTrust . Use to deselect brittle books.
2. Pre-1923 journals in Google. Freely available in Google. Use it in Borrowing. Good tool.
3. Useful for citation verification.
4. HathiTrust has API for custom programming
E. International Copyright: Google terms of contract keeps international access down.
F. ILL wasn’t on HathiTrust radar. Something for ILL community to keep in mind. HathiTrust contact Jeremy York (UofM) www.HathiTrust .org
4. Presentation #2: From Data to Decisions-Making Information Delivery Services (IDS) & Getting it Systems Toolkit. Cyril Oberlander. (slides attached below)
A. IDS project overview: 59 libraries.
B. TAT > Transaction Performance Analysis to measure how performing visa a vie benchmarks
C. What are our Benchmarks?
a. Rapid 24 hours and currently
b. Measuring users satisfaction. Missing
c. Trusted sending: Is it working?
D. Data helps but what next
a. Mentor Team. People need be more technically competent. We need workflow and systems specialist
b. National need for this model
E. Workflow Toolkit>
F. Mentor Training institute: Formal and formal. IDS provides certification
G. Question: Where are the vendors in this process/?
H. ALIAS Article Licensing Info Access Service
I. Technology Advisory Groups provides model to get things done/Distributed teams. (e.g. IDS Search)
J. Needs lead to innovations
2. E content management: Serials Solutions or SFX addon in ILLiad connects ILL w/ e journals
K. What is GIST? ILL and Acq converging: If you can’t find a copy for free, then purchase.
1. Internet Archive not crawled by Google.
2. Estimated delivery date part of the form
3. Useful for staff? ILLIad to Acq or Cat
4. Questions: impact of HathiTrust on orders.
L. Purchasing Articles> Unmediated connection to pay per view services. Getting stuff in 3 minutes. Libraries billed monthly
1. Testing AddOns: Serials Solution, SFX or CCC Get it Now. Released in March.
2. Once OCLC Oyster is API accessible so then we could have free articles
3. Alternative to paying lending and CCC fees. Invoice not Credit Card. (added value)
M. GIST Acq manager > Acq in ILLiad.. budgeting added. Unbundle Acq from ILS . Connect to university purchasing? Should come next.
N. Idsproject.org and conference. Albany NY Aug 2-3.
O. Important questions
a. People first: prepare for change.
b. What works in region and library?
P. What to do?
a. Visit a neighbor
b. Share expertise and learn
Q. Print Purchase on demand for items not to add to the collection
a. Buy books then give to patrons or add to library booksale
F. Purchasing & Borrowing converging.
5. Open Discussion:
a. Other libraries implementing GIST? U of Arizona.
b. How can more librarians access the content of these programs and discussions? Several attendees noted need to share program beyond conference. Vice-Chair David Atkins, University of Tennessee, stated that this will be something the Discussion Group will investigate.
c. Annual Program: E-resources and licensing.
6. Megan adjourned meeting.