Role of the Professional Librarian in Technical Services Interest Group (ALCTS) Community

In: ALCTS Interest Groups (Association for Library Collections & Technical Services), Professional Development, Technical Services
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The presenters at the RPLTS IG's Midwinter 2013 session have made their presentation slides available.  Below are the presentation summaries.

Impact of library-wide reorganization on Technical Services at the University of Notre Dame Hesburgh Libraries

Anastasia Guimaraes, Head, Metadata Services/Batchprocessing & Data Support units, University of Notre Dame Hesburgh Libraries

Andrea Langhurst, Head, Electronic Resources & Acquisitions Pay unit, University of Notre Dame Hesburgh Libraries

The ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) is seeking proposals for presentations at ALA Midwinter 2013, in Seattle, WA. RPLTS will meet from 10:30-11:30 on Saturday, January 26th at the Renaissance Seattle Hotel (Municipal Room).

All topics related to the role of the professional librarian in technical services are welcome, and presenters will be allotted approximately 15-20 minutes, with a short time for questions after the presentations.

Topics of interest include but are not limited to the following

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Event Role of the Professional in Technical Services Interest Group

by ALAConnect Helpdesk (staff) on Thu, Jan 16, 2014 at 07:37 pm

Please join the RPLTS Interest Group for the following two presentations:

The Role of Project Management in an Academic Library
Mary S. Laskowski, Head, Collection Management Services, Technical Services Division Coordinator, University of Illinois at Urbana-Champaign
Jennifer A. Maddox Abbott, Technical Services Project Coordinator, University of Illinois at Urbana-Champaign

Please join the RPLTS Interest Group for the following two presentations:

The Role of Project Management in an Academic Library
Mary S. Laskowski, Head, Collection Management Services, Technical Services Division Coordinator, University of Illinois at Urbana-Champaign
Jennifer A. Maddox Abbott, Technical Services Project Coordinator, University of Illinois at Urbana-Champaign

The field of "Project Management" is expansive and can seem daunting, but even knowing the basics can be beneficial for librarians. We plan to share an overview of project management and discuss the role project management plays in an academic library, and, more specifically, the role it plays in technical services. Using our unit, Collection Management Services (CMS), at the University of Illinois at Urbana-Champaign as a concrete example, we will walk through two different projects that we've completed to demonstrate how technical services professionals can use project management in effective ways. We will first share some of the nuts and bolts information-the "what" of project management. What is it? What is involved? Then we will look at the role project management plays in practical terms-the "how" of project management. How do we integrate projects into the normal work of our units? How do we manage projects? And finally, we're going to look at the role of project management in the more philosophical terms of "why". Why do we worry about managing projects? Why does it matter? In the current budget climate, scoping technical service work as defined projects, and using effective project management to not only manage the project but assess its worth to the organization, can lead to increased opportunities to enhance access to collections.

Information Literacy and the Technical Services Department
Laura Turner, Head of Technical Services, Helen K. and James S. Copley Library, University of San Diego

Information literacy (IL) has become a requirement by many accrediting agencies, making it one of the hottest topics in public services today. There are endless library conferences, workshops and poster sessions devoted to its meaning, methods, and assessment. Is there any connection between Technical Services and Information Literacy? Do technical services professionals have a role at their library for improving information literacy within their user community? Can they have something to contribute to the discussion? I will offer suggestions for collaborating on IL with public service colleagues, and I will get the audience up-to-speed on the information literacy topic, including some of the IL lingo. Additionally, I will highlight ways to relate professional roles to IL initiatives and provide resources for staying on top of trending IL topics.

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Discussion Slides from ALCTS RPLTS Interest Group Annual 2013 Program

by Allison Yanos on Wed, Jul 3, 2013 at 03:55 pm

The presenters at the RPLTS IG's Annual 2013 session have graciously made their presentation slides available.  Below are the presentation summaries.

Do Traditional “Technical Services” Librarians still exist in Academic Libraries?

Karen Rogers-Collins, Electronic Resources and Serials Librarian – Eastern Michigan University
Rhonda Fowler, Government Documents and Public Services Librarian – Eastern Michigan University

The presenters at the RPLTS IG's Annual 2013 session have graciously made their presentation slides available.  Below are the presentation summaries.

Do Traditional “Technical Services” Librarians still exist in Academic Libraries?

Karen Rogers-Collins, Electronic Resources and Serials Librarian – Eastern Michigan University
Rhonda Fowler, Government Documents and Public Services Librarian – Eastern Michigan University

This presentation will discuss the new job titles/postings seen on listservs and library association sites. Today’s job posting titles and descriptions are ostentatious /flashy, but are the duties and responsibilities the same as they always have been? For example, what’s the difference between a cataloging librarian and a metadata librarian? Has the role of the technical services librarian really changed, or has the profession just glamorized the job titles?

What Technical Services? How to Manage and Adapt to BIG Change!

Roy A. Ziegler, Associate Dean of Collections – Florida State University
Ruth S. Ziegler, Authorities/Catalog Management Librarian - Florida State University

Even after experiencing several years of lost positions due to attrition and reassignment of staff and librarians to other divisions, when the news finally came that Technical Services didn’t exist as a library division, it still came as a surprise. In 2012, based on changing organizational priorities, Florida State University Libraries dissolved Technical Services and reset priorities for these departments and units in their new divisions. This presentation will cover organizational realities, steps in planning, the need to incorporate greater efficiencies, and ceasing activities that do not have a direct improvement on the user’s experience. In the end, the changes have been beneficial to the entire organization.

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Event Role of the Professional in Technical Services Interest Group

by ALAConnect Helpdesk (staff) on Fri, Jun 21, 2013 at 07:22 pm

Do Traditional “Technical Services” Librarians still exist in Academic Libraries?

Karen Rogers-Collins, Electronic Resources and Serials Librarian – Eastern Michigan University
Rhonda Fowler, Government Documents and Public Services Librarian – Eastern Michigan University

Do Traditional “Technical Services” Librarians still exist in Academic Libraries?

Karen Rogers-Collins, Electronic Resources and Serials Librarian – Eastern Michigan University
Rhonda Fowler, Government Documents and Public Services Librarian – Eastern Michigan University

This presentation will discuss the new job titles/postings seen on listservs and library association sites. Today’s job posting titles and descriptions are ostentatious /flashy, but are the duties and responsibilities the same as they always have been? For example, what’s the difference between a cataloging librarian and a metadata librarian? Has the role of the technical services librarian really changed, or has the profession just glamorized the job titles?

What Technical Services? How to Manage and Adapt to BIG Change!

Roy A. Ziegler, Associate Dean of Collections – Florida State University
Ruth S. Ziegler, Authorities/Catalog Management Librarian - Florida State University

Even after experiencing several years of lost positions due to attrition and reassignment of staff and librarians to other divisions, when the news finally came that Technical Services didn’t exist as a library division, it still came as a surprise. In 2012, based on changing organizational priorities, Florida State University Libraries dissolved Technical Services and reset priorities for these departments and units in their new divisions. This presentation will cover organizational realities, steps in planning, the need to incorporate greater efficiencies, and ceasing activities that do not have a direct improvement on the user’s experience. In the end, the changes have been beneficial to the entire organization.

More information about this conference session

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Discussion ALCTS Role of the Professional Librarian in Technical Services IG at ALA Annual 2013

by Allison Yanos on Mon, Jun 17, 2013 at 09:01 am

Saturday, June 29, 2013, 10:30-11:30

Hyatt Regency McCormick, Place Jackson Park 10A

Add this event to your ALA Annual schedule: http://ala13.ala.org/node/10825

 

Please join the RPLTS Interest Group for the following two presentations:

 

Saturday, June 29, 2013, 10:30-11:30

Hyatt Regency McCormick, Place Jackson Park 10A

Add this event to your ALA Annual schedule: http://ala13.ala.org/node/10825

 

Please join the RPLTS Interest Group for the following two presentations:

 

Do Traditional “Technical Services” Librarians still exist in Academic Libraries?

Karen Rogers-Collins, Electronic Resources and Serials Librarian – Eastern Michigan University

Rhonda Fowler, Government Documents and Public Services Librarian – Eastern Michigan University

This presentation will discuss the new job titles/postings seen on listservs and library association sites. Today’s job posting titles and descriptions are ostentatious /flashy, but are the duties and responsibilities the same as they always have been? For example, what’s the difference between a cataloging librarian and a metadata librarian?  Has the role of the technical services librarian really changed, or has the profession just glamorized the job titles? 

 

What Technical Services? How to Manage and Adapt to BIG Change!    

Roy A. Ziegler, Associate Dean of Collections – Florida State University  

Ruth S. Ziegler, Authorities/Catalog Management Librarian - Florida State University

Even after experiencing several years of lost positions due to attrition and reassignment of staff and librarians to other divisions, when the news finally came that Technical Services didn’t exist as a library division, it still came as a surprise. In 2012, based on changing organizational priorities, Florida State University Libraries dissolved Technical Services and reset priorities for these departments and units in their new divisions. This presentation will cover organizational realities, steps in planning, the need to incorporate greater efficiencies, and ceasing activities that do not have a direct improvement on the user’s experience.  In the end, the changes have been beneficial to the entire organization.

 

Allison Yanos and Charles McElroy, RPLTS IG Co-Chairs

Betsy Appleton and Stephanie Gehring, RPLTS IG Co-Chairs Elect

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Discussion Call for Proposals: ALCTS Role of the Professional Librarian in Technical Services IG - ALA Annual 2013

by Allison Yanos on Mon, May 20, 2013 at 09:26 am

The ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) is seeking proposals for presentations at ALA Annual 2013, in Chicago, IL. RPLTS will meet from 10:30-11:30 on Saturday, June 29th at the Hyatt Regency McCormick Place.

The ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) is seeking proposals for presentations at ALA Annual 2013, in Chicago, IL. RPLTS will meet from 10:30-11:30 on Saturday, June 29th at the Hyatt Regency McCormick Place.

All topics related to the role of the professional librarian in technical services are welcome, and presenters will be allotted approximately 15-20 minutes, with a short time for questions after the presentations.

Topics of interest include but are not limited to the following:

* Emerging or shifting roles for technical services librarians

* Leadership in technical services

* New staffing models in technical services

* Role of TS librarians in training, developing policies, managing projects, or other professional level tasks

If you are interested in presenting, please email Allison Yanos (allison_yanos@baylor.edu) or Charles McElroy (cnmcelroy@fsu.edu) by May 24, 2013 with your proposed presentation title, summary, and the names, titles and contact information for the presenter(s).

Additionally, if you are interested in becoming a RPLTS IG Vice Chair for 2013-2014 (starting after Annual), please contact Allison Yanos (allison_yanos@baylor.edu) or Charles McElroy (cnmcelroy@fsu.edu).

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Discussion Slides from ALCTS RPLTS Interest Group Midwinter 2013 Program

by Allison Yanos on Fri, Feb 1, 2013 at 01:42 pm

The presenters at the RPLTS IG's Midwinter 2013 session have made their presentation slides available.  Below are the presentation summaries.

Impact of library-wide reorganization on Technical Services at the University of Notre Dame Hesburgh Libraries

Anastasia Guimaraes, Head, Metadata Services/Batchprocessing & Data Support units, University of Notre Dame Hesburgh Libraries

Andrea Langhurst, Head, Electronic Resources & Acquisitions Pay unit, University of Notre Dame Hesburgh Libraries

The presenters at the RPLTS IG's Midwinter 2013 session have made their presentation slides available.  Below are the presentation summaries.

Impact of library-wide reorganization on Technical Services at the University of Notre Dame Hesburgh Libraries

Anastasia Guimaraes, Head, Metadata Services/Batchprocessing & Data Support units, University of Notre Dame Hesburgh Libraries

Andrea Langhurst, Head, Electronic Resources & Acquisitions Pay unit, University of Notre Dame Hesburgh Libraries

Hesburgh Libraries at the University of Notre Dame have been experiencing organizational transition over a number of years – starting with the departure of a long-serving Director of Libraries in early 2010, through transitions including introduction of a new University Librarian and a university-wide early retirement offering, and culminating in a library-wide reorganization with detailed reporting lines and structure just announced mid-September 2012.  During this presentation, we would share observations on how transition and reorganization affected us as professional librarians and impacted areas of technical services such as Acquisitions, Electronic Resources, Cataloging & Metadata, and Licensing – consolidating areas which had fallen within as many as 5 different departments over recent years into one large program area that now includes more than 40 library staff and faculty.  Discussing impact on:

*Current and former roles of technical services librarians within the organization

*Internal communications – integrating formerly independent departments to work differently as part of a larger program

*Partnership observations within the larger organization

*Staffing: new roles/new people/new tasks

*Challenges and Opportunities of leadership – supervising professional and para-professional staff in a changing environment

*Approaching training opportunities in a new environment

Retooling, Reskilling, RDA 

Roman S. Panchyshyn, Catalog Librarian & Assistant Professor, Kent State University

This presentation will focus on the transformation currently taking place with professional librarians in Technical Services at Kent State University Libraries. 1) Professional librarians have actively played a role in bringing certain workflow processes back into the department. We have taken over many of the functions that were previously done by systems staff, especially in the area of electronic resource cataloging, batch cataloging and management. Professional librarians have undergone an active reskilling process to help bring new skills into the department. This reskilling process is impacting paraprofessional staff as well, since more departmental resources, and budget dollars need to be applied to electronic resource management workflows. 2) The role of the professional librarian as teacher is becoming more prominent and crucial, especially with RDA adoption and training. It is the professional librarian’s role to establish levels of competency and develop procedures for both paraprofessional staff and student assistants. 3) Kent State University Libraries is now a Tier 1 library in the OhioLINK consortium regarding cataloging and maintenance of bibliographic records in the OhioLINK central catalog; our records are prominently visible statewide. Professional librarians are being asked, more than ever, to take leadership roles in both OhioLINK and in the state. By assuming these leadership roles, it insures that technical services librarians are present “at the table” when administrative decisions are made, at both local and consortial levels, that impact the future roles of the department and its staff.

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Discussion Call for Proposals: Role of the Professional Librarian in Technical Services IG - ALA Midwinter 2013

by Allison Yanos on Thu, Jan 17, 2013 at 05:15 pm

The ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) is seeking proposals for presentations at ALA Midwinter 2013, in Seattle, WA. RPLTS will meet from 10:30-11:30 on Saturday, January 26th at the Renaissance Seattle Hotel (Municipal Room).

All topics related to the role of the professional librarian in technical services are welcome, and presenters will be allotted approximately 15-20 minutes, with a short time for questions after the presentations.

Topics of interest include but are not limited to the following

The ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) is seeking proposals for presentations at ALA Midwinter 2013, in Seattle, WA. RPLTS will meet from 10:30-11:30 on Saturday, January 26th at the Renaissance Seattle Hotel (Municipal Room).

All topics related to the role of the professional librarian in technical services are welcome, and presenters will be allotted approximately 15-20 minutes, with a short time for questions after the presentations.

Topics of interest include but are not limited to the following

* Leadership in technical services
* Emerging roles for technical services/technical services librarians
* New staffing models in technical services
* Training (such as RDA training and if it differs for professionals
versus non-professional staff)

If you are interested in presenting, please contact Allison Yanos (allison_yanos@baylor.edu) or Charles McElroy (cnmcelroy@fsu.edu) by December 14, 2012, with a topic and brief description of your presentation.

Thanks,

Allison Yanos and Charles McElroy, RPLTS IG Co-Chairs
Betsy Appleton and Stephanie Gehring, RPLTS IG Co-Chairs Elect

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Event ALCTS Role of the Professional Librarian in Technical Services IG at ALA Midwinter 2013

by Allison Yanos on Wed, Jan 9, 2013 at 05:01 pm

ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS)

Saturday, January 26, 2013, 10:30-11:30

Renaissance Seattle Hotel, Municipal Room

Add this event to your Midwinter schedule: http://alamw13.ala.org/node/9036

 

Please join the RPLTS Interest Group for the following two presentations:

Impact of library-wide reorganization on Technical Services at the University of Notre Dame Hesburgh Libraries

ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS)

Saturday, January 26, 2013, 10:30-11:30

Renaissance Seattle Hotel, Municipal Room

Add this event to your Midwinter schedule: http://alamw13.ala.org/node/9036

 

Please join the RPLTS Interest Group for the following two presentations:

Impact of library-wide reorganization on Technical Services at the University of Notre Dame Hesburgh Libraries

Anastasia Guimaraes, Head, Metadata Services/Batchprocessing & Data Support units, University of Notre Dame Hesburgh Libraries

Andrea Langhurst, Head, Electronic Resources & Acquisitions Pay unit, University of Notre Dame Hesburgh Libraries

Hesburgh Libraries at the University of Notre Dame have been experiencing organizational transition over a number of years – starting with the departure of a long-serving Director of Libraries in early 2010, through transitions including introduction of a new University Librarian and a university-wide early retirement offering, and culminating in a library-wide reorganization with detailed reporting lines and structure just announced mid-September 2012.  During this presentation, we would share observations on how transition and reorganization affected us as professional librarians and impacted areas of technical services such as Acquisitions, Electronic Resources, Cataloging & Metadata, and Licensing – consolidating areas which had fallen within as many as 5 different departments over recent years into one large program area that now includes more than 40 library staff and faculty.  Discussing impact on:

*Current and former roles of technical services librarians within the organization

*Internal communications – integrating formerly independent departments to work differently as part of a larger program

*Partnership observations within the larger organization

*Staffing: new roles/new people/new tasks

*Challenges and Opportunities of leadership – supervising professional and para-professional staff in a changing environment

*Approaching training opportunities in a new environment

Retooling, Reskilling, RDA 

Roman S. Panchyshyn, Catalog Librarian & Assistant Professor, Kent State University

This presentation will focus on the transformation currently taking place with professional librarians in Technical Services at Kent State University Libraries. 1) Professional librarians have actively played a role in bringing certain workflow processes back into the department. We have taken over many of the functions that were previously done by systems staff, especially in the area of electronic resource cataloging, batch cataloging and management. Professional librarians have undergone an active reskilling process to help bring new skills into the department. This reskilling process is impacting paraprofessional staff as well, since more departmental resources, and budget dollars need to be applied to electronic resource management workflows. 2) The role of the professional librarian as teacher is becoming more prominent and crucial, especially with RDA adoption and training. It is the professional librarian’s role to establish levels of competency and develop procedures for both paraprofessional staff and student assistants. 3) Kent State University Libraries is now a Tier 1 library in the OhioLINK consortium regarding cataloging and maintenance of bibliographic records in the OhioLINK central catalog; our records are prominently visible statewide. Professional librarians are being asked, more than ever, to take leadership roles in both OhioLINK and in the state. By assuming these leadership roles, it insures that technical services librarians are present “at the table” when administrative decisions are made, at both local and consortial levels, that impact the future roles of the department and its staff.

Allison Yanos and Charles McElroy, RPLTS IG Co-Chairs
Betsy Appleton and Stephanie Gehring, RPLTS IG Co-Chairs Elect

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Event Role of the Professional in Technical Services Interest Group

by ALAConnect Helpdesk (staff) on Wed, Jan 9, 2013 at 12:16 pm

The Role of the professional in technical services interest group discusses topics of interest

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Discussion RPLTS IG Annual 2012, Anaheim, CA: Report

by Allison Yanos on Thu, Jul 12, 2012 at 04:52 pm

ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) Meeting

ALA Annual 2012

Saturday, June 23, 10:30 am-12:00 pm

HYATT-Pacific Room

Chairs: Erica Olivier, Douglas County Libraries, Castle Rock, Colorado and Shoko Tokoro, University of North Carolina, Charlotte

Vice-Chairs: Allison Yanos, Baylor University and Charles McElroy, Florida State University

ALCTS Role of the Professional Librarian in Technical Services Interest Group (RPLTS IG) Meeting

ALA Annual 2012

Saturday, June 23, 10:30 am-12:00 pm

HYATT-Pacific Room

Chairs: Erica Olivier, Douglas County Libraries, Castle Rock, Colorado and Shoko Tokoro, University of North Carolina, Charlotte

Vice-Chairs: Allison Yanos, Baylor University and Charles McElroy, Florida State University

Panelists: Susan A. Massey, Head of Discovery Enhancement, University of North Florida; Martha Whittaker, Director, Content Management, George Washington University Libraries; Arneice Bowen, Head of Cataloging, North Carolina A&T State University; Sylvia D. Hall-Ellis, Sr. Grant Administrator & Associate Professor, Morgridge College of Education Interim Director, University of Denver; and Erica Olivier, Cataloger, Douglas County Libraries.

Approximately 27 people attended the session.

Co-chair Shoko Tokoro welcomed everyone, introduced her fellow IG officers and the panelists, then introduced the discussion topic of “Life in TS After the Great Restructure: Stories of Survival.”

Susan Massey the Head of Discovery Enhancement at the U. of North Florida spoke first.  They decided internally to reorganize and did not bring in an outside consultant.  Over a period of time there had been a reduction of staff due to attrition and a change in the library’s budget due to reductions in state funding.  The reorganization focused on several things, including providing support for both digitization projects and the increase in electronic resources, highlighting unique materials, merging Acquisitions & Serials (with check-in moving to Public Services), and overall, realigning positions in technical services to better address the future.  After the reorganization, they now have a new Electronic Resource Librarian in Acquisitions, a new Metadata Cataloger in Discovery Enhancement, and a new Digital Projects team.  Now there are three heads of units instead of four, and one staff position was moved to systems support.  Massey related that the restructuring has worked extremely well for them, but was not easy to enact (as there were many changes in a short time frame).

Martha Whittaker, the Director of Content Management at George Washington University, spoke next.  She has worked for a number of libraries and vendors where reorganizations have taken place.  She observed that reorganizations happens very quickly in the corporate sector (sometimes with lay-offs with very little notice), while library reorganizations often take more time but are usually more humane.  Based on her experience with restructuring, she shared some advice: 1) try not to inherit someone else’s reorganization; 2) take charge and own the process; 3) seek advice from colleagues in other departments (surveys & discussions); 4) don’t be afraid to back track; 5) don’t expect to please everybody; 6) hire people with strong technical skills; 7) before starting, have a good idea of your goals and how you will measure success (even though the goals can change later in the process); 8) support people with training, lots of communication, and patience; and 9) celebrate successes.

Arneice Bowen, Head of Cataloging at North Carolina A & T State, was the next panelist to speak.  The university adopted a new vision plan, so the Head of Technical Services wanted her area to change to fit with the new vision.  Additionally, she wanted TS to adapt so they could continue to function in the changing environment, as well as eliminate duplicative services.  As a result, a task analysis/review process was undertaken, as management desired everyone’s participation.  Later a new dean introduced the concept of “Staff Share”—where each person could apply/volunteer for an unfilled task or position.  Through “Staff Share”:  1) employees were able to gain both new skills and increased confidence; 2) Technical Services ended up growing by 2 librarian and 1 staff positions; 3) and the institutional repository has grown.  Bowen recommended setting clear goals and supporting your staff by providing training.

Next Sylvia Hall-Ellis, the Interim Director of the Westminster Law Library at the University of Denver, talked about her experience with restructuring the entire library—focusing on the technical services aspects.  Because of a number of factors, including the new Dean’s desire to reduce library personnel costs, the library embarked on reorganization in 2011 as part of the “turnaround process.”  After the restructuring was completed, there were no budget cuts, and the library gained new technology/equipment, as well as a new professional position in TS.  Hall-Ellis detailed the following lessons learned from the reorganization: 1) innovation is absolutely necessary for sustained success; 2) you have to re-define and re-determine operations (for example, at the Law Library they used job design techniques and made the librarians re-apply for their revised positions); 3) the library can’t survive through reorganizations and cost reductions alone, as innovations are needed; and 4) manage up by having regular conversations with the administrators, providing “Library 101” information, and being accountable.

Erica Olivier, a cataloger for Douglas County Libraries, described how a new head of Technical Services in 2005 inspired TS to rethink, so they identified a “stop list” of tasks that were done out of habit instead of necessity, and brainstormed how to better serve their users.  As a result of this and other little tweaks, they were able to get materials out of TS in 7 days instead of 30 days.  In 2010 the head of TS retired, and an interim was brought in.  Around the same time, the library director wanted to outsource several TS functions in favor of creating original content.  A task force comprised of primarily non-TS employees was formed to analyze TS to see what could be eliminated and who could be repositioned.  The task force reported that TS was currently running very efficiently but did not have any recommendations on how to transition to the new tasks/purposes the director desired.  So it was decided to not hire a new head of TS, and TS was separated into 2 groups: Collection Development (including Acquisitions and Receiving) and Bibliographic Services, which is comprised of Cataloging and Processing.  Currently the staff are working together to fill-in the gap in lost leadership and professional positions (as 3 professional catalogers were lost through attrition).  Olivier recommended staff help bring about their own change, because they can be innovative and thoughtful when empowered.

After the panelists finished speaking, the floor was opened to questions from the audience.  The session concluded with a brief business meeting. The new co-chairs elect for 2012-2013 are Betsy Appleton from George Mason University and Stephanie Gehring from the University of Houston.

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Provides a forum to discuss informally common problems concerning aspects of professional activity, both supervisory and nonadministrative, in technical services.

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