RUSA RSS Virtual Reference Tutorial Subcommittee (Reference Services Section) Committee
Since 2006, the Virtual Reference Tutorial Subcommittee has been working on online resources for support of VR librarians. It began with the Virtual Reference Adventure: Choose Your Own Experience, and the latest version is called the Virtual Reference Companion: A Guide for VR Coordinators and Librarians, or VRC, and can be found at http://www.ala.org/rusa/vrc.
The Subcommittee has worked hard on this resource and is looking for feedback. We have a section for Tips & Best Practices and would really love to include what practitioners from the field have to say. We will be presenting at the RUSA MARS Virtual Reference Discussion Group at the 2014 ALA Annual Conference and will be asking for tips and feedback in that forum. We would like to continue the discussion here using ALA Connect. Please feel free to check out the VRC and provide tips & best practices for any of the modules (see contents on the left side of the VRC) or on any other VR topic.
Thanks for your help!
Virtual Reference Tutorial Subcommittee
- Skills module - will be complete by the end of summer
- Once this is complete, the Virtual Reference Companion will go "live", to be linked from RSS webpage(s).
- A call will go out requesting "Tips & Best Practices" from MARS, RSS, VR, and other groups with content to be added to this resource
- As content gets added to modules, so do references get added to the Resources pod
- Team meeting - entire team meets monthly. Module teams meet as needed for revision tasks.
- Progress reports - updates shared periodically with VR Committee, RSS, and MARS.
- Finish updating content for 4 modules and add them to Drupal by the end of 2012 (Planning-completed; Training/Interview Skills/Core Competencies-in progress and merging into one module)
- Finish updating content for remaining modules and add to Drupal by ALA Annual 2013 (revised goal is to have 5 modules complete by Annual 2013 and to have the entire resource completed by Annual 2014)
- Create a survey for collecting quotes from practitioners in the field to use on the site
- Perform user testing on modules with the ALA VR community
- Meet monthly to discuss module revisions and results
- Share progress updates on a timely basis
UPDATE (October 2012): The committee has been meeting regularly and continues to work on the modules. We are making progress and are nearing the end of work on our first two modules.
UPDATE (April 3, 2013): The committee continues to meet regularly and is working on modules in subgroups. The 4 previously-mentioned modules are almost done (3 of them are being merged into one Skills module) and we are currently working on the Technologies module. 5 more modules to go plus the welcome page.