MARS Professional Development (Emerging Technologies in Reference Section) Committee

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Online Doc Midwinter 2013 Workshop Evaluation

by Van Houlson on Thu, Mar 28, 2013 at 10:51 am

The RSS Education and Professional Development for Reference Committee in collaboration with the MARS Professional Development Committee hosted a free workshop at ALA Midwinter 2013 at the University of Washington in Seattle: 

The RSS Education and Professional Development for Reference Committee in collaboration with the MARS Professional Development Committee hosted a free workshop at ALA Midwinter 2013 at the University of Washington in Seattle: 

New Tech for Reference: From the Reference Interview to Roving Reference, Challenges, Benefits and Best Practice”

The workshop was a resounding success with over 75 people in attendance.  Ninety-five percent of attendees thought they would implement some of the ideas presented at their library. The workshop consisted of three sessions which highlighted using social media to answer reference questions, an iPad roving reference program, and how LibAnswers were implemented as a knowledge base. 

Attach is a workshop evaluation document that provides analysis of the participants and suggestions for future topics.

 

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Online Doc Revised Powerpoints for Blackboard Collaborate Training

by Van Houlson on Tue, Aug 7, 2012 at 12:27 pm

Liane Taylor has developed a PowerPoint presentation for members wishing to become moderators (see attached) and is organized around information that is needed before a session begins and during the session.  This is a good tutorial that can be reviewed

Van Houlson has revised the above presentation for the upcoming training sessions for RUSA members (see attached).  The is currently available via Google docs for you to comment. 

 

 

 

Liane Taylor has developed a PowerPoint presentation for members wishing to become moderators (see attached) and is organized around information that is needed before a session begins and during the session.  This is a good tutorial that can be reviewed

Van Houlson has revised the above presentation for the upcoming training sessions for RUSA members (see attached).  The is currently available via Google docs for you to comment. 

 

 

 

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Discussion Draft Agenda for MARS PD Meeting on 7/27 via Blackboard Collaborate

by Nancy A. Cunningham on Wed, Aug 1, 2012 at 02:50 pm

Draft Agenda:

-          Overview of F2F meeting at annual

-          Review of workgroup responsibilities – Van & Nancy

  • Blackboard Collaborate (BBC)
  • Webinar proposal review, etc.

-          To do list for BBC training

-          To do list for webinar solicitation

  • New webinar ideas – Van
  • FAQ needs to be made

-          Progress of RSS/MARS Free Joint Workshop – Stephanie

Discussion Blackboard Collaborate Training Sessions

by Nancy A. Cunningham on Fri, Jul 27, 2012 at 01:29 pm

Blackboard Training Sessions

Each session will be 1 hr. 30 mins at 1 p.m. Central Time (2 p.m. EST, and 11 PST).

August 17th

August 31st

September 14th

September 28th

October 12th

October 26th

November 16th

November 30th

December 7th

 

Online Doc MARS Professional Development Workgroups

by Van Houlson on Fri, Jul 27, 2012 at 01:24 pm

MARS Professional Development Committee Workgroups

Introduction:  MARS PD committee members may be interested in furthering their skills and experience by participating in various workgroups or subcommittees which focus on different activities to carry out the work of the larger committee. 

Webinar Management & Promotion Workgroup

MARS Professional Development Committee Workgroups

Introduction:  MARS PD committee members may be interested in furthering their skills and experience by participating in various workgroups or subcommittees which focus on different activities to carry out the work of the larger committee. 

Webinar Management & Promotion Workgroup

Purpose:  To assist in the evaluation of webinar proposals, scheduling of webinars in coordination with the ALA RUSA office, communicating with webinar speakers, marketing and promoting webinars, and soliciting webinar proposals from MARS membership using the listserv MARS-L and other tools.  

Workgroup member duties:

  • Assist in soliciting and developing webinar proposals
  • Assure that speakers have learning objectives and lesson plans to submit for RUSA approval
  • Assist in scheduling webinars in collaboration with ALA RUSA office staff
  • Assist in the coordination and communication with webinar speakers
  • Assist in coordinating practice sessions using Blackboard Collaborate training session. 
  • Serve as the main contact for webinar presenters and be available to answer any questions about scheduling, etc. 
  • Work with presenters to make sure speaking contracts are signed and payment for services is clearly communicated 
  • Serve as moderators for the webinar presentations, introducing speakers, monitoring chat questions and prompting speakers to respond   

 

BBC (Blackboard Collaborate) Training Workgroup

Purpose: To be available to train webinar presenters in how to use Blackboard Collaborate (BBC) in addition to training MARS chairs on how to use BBC for online meetings. 

Workgroup member duties:

  • Become fully trained in BBC in order to train others in conducting webinars or virtual online meetings
  • Assist in the development of FAQs, and other text based and audiovisual training materials for RUSA members
  • Assure that all training materials are available to MARS members    
  • Assist in orienting webinar presenters to BBC
  • Serve as moderators for the webinar presentations, introducing speakers, monitoring chat questions and prompting speakers to respond
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Discussion Minutes for the MARS Professional Development Committee ALA Annual – Anaheim CA (Sunday June 24, 2012)

by Van Houlson on Fri, Jul 27, 2012 at 11:33 am

See attached Word document for the draft Minutes to our meeting at Annual Conference 2012 in Anaheim

Event Professional Development Committee (RUSA MARS)

by ALAConnect Helpdesk (staff) on Sat, Jun 9, 2012 at 01:08 am

Timezone:
US/Pacific (-7)

Meeting of the Professional Development Committee of RUSA MARS, Emerging Technologies in Reference Section

More information about this conference session

Discussion Minutes of Conference Call Meeting April 13, 2012

by Van Houlson on Tue, May 1, 2012 at 02:13 pm

 

New Business:

Draft of MARS PD Charge (Nancy and Van)

Nancy and Van reviewed a draft forwarded by Mary Mitnz, MARS Planning, to update the committee charge and descriptive statement as a result of the merger between MARS Eduction, Training and Support and MARS Professional Development Committee.  They will share the draft with committee.

Webinar Proposal Form ( Robin)

 

New Business:

Draft of MARS PD Charge (Nancy and Van)

Nancy and Van reviewed a draft forwarded by Mary Mitnz, MARS Planning, to update the committee charge and descriptive statement as a result of the merger between MARS Eduction, Training and Support and MARS Professional Development Committee.  They will share the draft with committee.

Webinar Proposal Form ( Robin)

Robin created a Google form based on what ALCTS uses to solicit webinar proposals.  Committee reviewed the form and found it comprehensive.    Discussion about how it might be customized for MARS webinar proposals.    Committee will continue to review:

https://docs.google.com/spreadsheet/viewform?formkey=dGZiYXZYeDdDSUxpTTRrOGo2OU5Qc3c6MQ

Some of the issues identified by Robin

What topic areas should we list on the form?

Should presenters be required to be MARS or RSS members?

Should the forum include mention of a honorarium?

What is the best delivery system for a web based form?  (Google is easy if MARS PD could set up their own Google Documents Account--Wufoo is another possibility)

1.      Role for MARS PD Committee in regard to Blackboard Collaborate

Background:  RUSA shares technology support with ASCLA, the Association of Specialized and Cooperative Library Agencies who will also be training their members on using webinar software.  The adoption of Blackboard Collaborate is motivated in part to increase efficiencies in scheduling and administrative handling of webinar and virtual meetings.

Nancy reported on recent conference call with Susan Hornung, RUSA Director, and Chairs from RSS, MARS, and ASCLA about how to proceed with training for Collaborate.    General agreement on role of MARS PD  to develop training materials and assist other Chairs with using Collaborate for virtual meetings.

Concern by Dianna McKeller that MARS PD takes on some of the role but not the entire training responsibility since RUSA does have their Web Manager, Andrea Hill, who currently functions as the lead administrator.    Objection to being responsible for training all sections of RUSA.    But general agreement that we could gain expertise for MARS and develop a tutorial.

a.  Making an online tutorial for Collaborate for RUSA members?

Tutorials from vendor not useful

Can we have our own room and space to experiment with Collaborate?  Still need to contact Andrea Hill or other “scheduler” to have time.  The Committee can schedule as much practice time as we wish.   Collaborate administrative settings described:  time is scheduled for one member to be the official “presenter”  After logging in, other  participants can be made presenters as well.    Presenter sees different controls for pushing out content. 

Could  training be pre-packaged, with certain parts recorded, and organized into an orientation?  This could help prepare for live sessions.

What have other institutions done?   Are there already training materials that we can use or customize for our members?     Several committee members  identified examples of Collaborate training.  Donna will share some she is finding on the web and MARS PD committee members are encouraged to look out for more.  Some examples:

http://www.slideshare.net/richberg68/blackboard-collaborate-training-10501661

http://library.blackboard.com/ref/3c5e63f9-3950-444f-85f3-1b0d759f084d/index.htm

http://kb.wisc.edu/page.php?id=22728

Discussion  about who might be interested in creating a tutorial for Collaborate.  And what kind of format--video screencasting demos or something more interactive?   Suggested using software already available to members:  Adobe Captivate or Wimba

Van ,  Vali, and Stephanie volunteered to begin work on tutorials

2.      Training sessions for BB Collaborate

a.   Training session on April 12 (Nancy and Van)

Training session moderated by Andrea Hill with several members of MARS PD participating.  General consensus was that Collaborate is not difficult software to learn.  Concern by Liane Taylor, Chair RSS, about best practices in using software to minimize echos.  Features on collaborate for co-browsing need to be explored further.   

b.  Future training opportunities:

 Andrea will arrange, just need to agree on dates and times.   Van will set up a schedule using Doodle

 

3.      Subcommittee on joint workshop w/RSS  (Stephanie)

Stephanie reported on the joint MARS/RSS  preconference proposals and logistics for professional development sessions at  Midwinter 2013 in collaboration with STARS.

Time:  Scheduled for Friday afternoon at Midwinter 2013 in Seattle.  STARS will hold their sessions in the morning

Location:   Held at the University of Washington Undergraduate Library with up to 100 seats.  

Registration:  Discussion about how participants will sign up since this is not a RUSA preconference.  Stephanie will ask STARS how they administer the registration and find out if RUSA can still provide support, even if not an official preconference.   Sessions to  be available to a larger audience, including those who do not attend ALA Midwinter.  

Proposed theme:   New Techology For Reference From the Reference Interview to Roving Reference.     Based on how STARS has organized their professional development preconferences, the following could be delivered as mini-session workshops.  The following were shared via email with EXEC committee members in both RSS and MARS. 

Below are some of the ideas and feedback from these email conversations:

i.      Reference interview on Twitter over 140 characters
*       Yes, I think this is very relevant and timely.
*       Interesting idea. I didn't realize that any libraries were doing this. Might there be privacy issues?

ii.      How I can use Twitter/Facebook in my reference work
*       Yes, again very timely and I haven't seen much professional development in this area
*       With all of the privacy issues around Twitter and Facebook, I'm not really sure we should go there, but see below.

iii.      Privacy issues - the private in the public sphere - Knowledge bases like LibAnswers
*       Maybe, might be harder to recruit instructors for this one???
*       I agree that it might be much harder to recruit instructors or presenters, but I think this is the more cutting edge topic. On the other hand, a workshop on Twitter and Facebook might be much easier to pull off. Perhaps a workshop on social networking in Reference that includes discussions of privacy... For a good example, see Kooy, B. K., & Steiner, S. K. (2010). Protection, Not Barriers Using Social Software Policies to Guide and Safeguard Students and Employees. Reference & User Services Quarterly, 50(1), 59-71.

iv.      Is the new ref web 2.0 meeting the promises? - does it deliver?

v.      iPad (other portable devices) / roving reference - does it deliver?
I hope "roving reference" encompasses out of library building(s) reference outreach efforts as well as in building.
*       Again, Ipads are big, I see them all over with patrons.... more on the use by librarians for roving reference?  maybe topic.... would require getting a bunch of ipads on loan from somewhere which logistically could be challenging.

OVERALL:

I think it's rather a lot for a half-day *workshop*. If we're going to get hands-on and interactive, three topics might be better.

If I were to choose three, I would choose:
ii.      How I can use Twitter/Facebook in my reference work
iii.      Privacy issues - the private in the public sphere - Knowledge bases like LibAnswers
iv.      Is the new ref web 2.0 meeting the promises? - does it deliver?

--
I agree that there is a bit too much to cover, especially we we want to offer something more substantive, something that people can set it up right after the workshop.
III and IV is almost like providing context. It may be a good discussion to have in setting the tone while attendees can get some practical experience.
I think the use of tablet is a bit different from the rest. There is so much more setup (source display compatibility, use of virtual keyboard, ability to view while you type,with devices in a face-to-face synchronous environment. Almost like requiring a different tool kit than use of another form of online communication to provide reference.
I think this workshop is a good idea but may need to tighten it a bit more while really providing a list of skills, tools, recommendations rather than an overview.

4.      ALA Annual in Anaheim, schedule now available on ALA Connect -

5. Next meeting on May 18th on Blackboard Collaborate - Nancy

 

Respectfully Submitted,

Van Houlson, Co-Chair Professional Development Committee

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Discussion Recorded Blackboard Moderator Training

by Van Houlson on Mon, Apr 16, 2012 at 08:32 am

This is a recorded session about Collaborate from a training expert Steve Hargadon identified by Anne K. Abate at Library Discount Network in email being shared among RUSA, RSS, and MARS reps for the Collaborate project

https://sas.elluminate.com/p.jnlp?psid=2012-04-12.0736.M.87F328D3829B214...

This is a recorded session about Collaborate from a training expert Steve Hargadon identified by Anne K. Abate at Library Discount Network in email being shared among RUSA, RSS, and MARS reps for the Collaborate project

https://sas.elluminate.com/p.jnlp?psid=2012-04-12.0736.M.87F328D3829B214...

This is a recorded streaming session on Collaborate and gives us an idea of what is possible for archiving webinars.  Unfortunately, I could not get my speakers to work.

--Van

 

 

 

 

 

 

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