ALA E-Government Services Subcommittee Committee
E-Government Services: Veterans Connect @ Your Library
Saturday, June 27, 2015 - 3:00pm to 4:00pm
Come learn about an exciting new program; Veterans Resource Centers in California Libraries, an LSTA project funded through the California State Library that is working to connect veterans and their families to benefits and services for which they may be eligible.
24 “Veterans Resource Center” sites in public libraries around the state are expected to be open by summer 2015.
Karen Bosch Cobb, Library Consultant, Infopeople, Co-manager of Veterans Connect @ the Library program in California,
Kevin Graves, Bay Area and North Coast Local Interagency Network Coordinator for CalVet, California Department of Veterans Affairs,
Christy Aguirre, Branch Supervisor Sacramento Public Library Southgate Branch,
Susan Hildreth, Executive Director, Peninsula Library System, Pacific Library Partnership, and Califa, and Immediate Past Director of the Institute of Museum and Library Services.
Brought to you by the E-Government Services Subcommittee of the Committee on Legislation and the Federal and Armed Forces Libraries Round Table.
Check out our press release!!:
We've got 3 different webinars coming up--all expanding on last year's annual conference presentations. Use the links below to sign up or go to http://lib2gov.org/
March 4: The Library Partnership
Title: A Library Partnership = Neighborhood Resource Center
Date: March 4, 2015
Time: 3:00PM-4:00PM EST
Registation URL: http://ter.ps/LibPartner
Description: This Webinar highlights the Library Partnership of the Alachua County Library District, which is a collaboration with the Partnership for Strong Families and over 30 other service providers expanding the traditional library role in its community. By sharing space, library staff and social service partners provide coordinated and complementary services to meet a client’s full needs. ACLD has now modeled a second branch, Cone Park, to offer similar services. Both of these branches are in at-risk, low-income areas of the City of Gainesville. Alachua County Library District (ACLD) originally became involved with eGovernment through a collaboration with NEFLIN (Northeast Florida Library Information Network) to administer a two-year LSTA grant. The grant goals were to research, develop and provide eGovernment service at libraries throughout the north-central Florida region. As networking for this project expanded, the concept of a neighborhood resource center combining a library and all its resources with community service providers, both governmental and non-profit, became a reality.
Speaker: Chris Culp is Public Services Division Director in the Alachua County Library District. Chris has a background in academic and school libraries, as well as non-profit organizations.
March 11: We Belong Here: Expanding Immigrant Access to Government and Community
Title: We Belong Here: Expanding Immigrant Access to Government and Community
Date: March 11, 2015
Time: 2:00PM-3:00PM EST
Registration URL: http://ter.ps/AmPlace
Description: Library services to immigrants are extensive and include world language collections, multicultural programming, ESL, citizenship, computer classes, and information brokering. This Webinar focuses e-government services that open access for immigrants, using the Hartford Public Library's American Place initiative (http://www.hplct.org/library-services/immigration-citizenship) as a national model for immigrant services, resources, and engagement through public libraries.
Speaker: Homa Naficy is Chief Adult Learning Officer in the Hartford Public Library. Homa Naficy joined Hartford Public Library 2000 to design and direct The American Place, program for Hartford’s immigrants and refugees. Born in Paris, a native of Iran and now an American citizen, Multicultural Services Director Homa Naficy began her library career as a reference librarian at Newark Public Library. Before joining the staff of Hartford Public Library, she served as a reference librarian at Yonkers Public Library and later as librarian for Adult Services and Outreach for the Westchester Library System. The American Place has become a magnet for new arrivals seeking immigration information, resources for learning English and preparing for United States citizenship. In 2010, the program was awarded two major grants, a citizenship education grant from the United States Citizenship and Immigration Services (the only library in the nation to receive such funding), and a National Leadership grant from the Institute of Museum and Library Services designed to promote immigrant civic engagement. On completion, this project will serve as a model for other libraries nationally. The American Place program is also the only library in the state to receive funding for adult basic education from the Connecticut Department of Education. In 2001, Ms. Naficy received the Connecticut Immigrant of the Year Award, and in 2013 she was chosen a “Champion of Change” by The White House.
March 25: Baltimore’s Virtual Supermarket: Grocery Delivery to Your Library or Community Site
Title: Baltimore’s Virtual Supermarket: Grocery Delivery to Your Library or Community Site
Date: March 25, 2015
Time: 2:00PM-3:00PM EST
Registration URL: http://ter.ps/Baltimarket
Description: Baltimore’s Virtual Supermarket Program is an innovative partnership between the Enoch Pratt Free Library, the Baltimore City Health Department and ShopRite. Through the Virtual Supermarket Program, customers can place grocery online orders at select libraries, senior apartment buildings, or public housing communities and have them delivered to that site at no added cost. In this webinar, you will learn about the past, present, and future of the Virtual Supermarket Program. You will also learn about the necessary elements to replicate the program in your own community.
Laura Flamm is the Baltimarket and Food Access Coordinator at the Baltimore City Health Department. In this role, Laura coordinates a suite of community-based food access programs that include the Virtual Supermarket Program, the Neighborhood Food Advocates Initiative, and the Healthy Stores Program. Laura holds a Masters of Science in Public Health from the Johns Hopkins Bloomberg School of Public Health in Health, Behavior, and Society and a certificate in Community-Based Public Health. She believes that eating healthy should not be a mystery or a privilege.
Eunice Anderson is Chief of Neighborhood Library Services for the Enoch Pratt Free Library. A Baltimore native, I’ve worked 36 years at Pratt Library coming up through the ranks from support staff to library professional. In the various positions I’ve held, providing quality and enriching library services by assisting customers, supporting and leading staff, and community outreach, has kept my battery charged.
http://audio.californiareport.org/archive/R201404111630/d Nation's First Library Social Worker Helps Give Hope to the Homeless
As we think about programs for the annual conference (as well as webinar topics)-- the VA on Veteran's Day announced a major reorganization:
An excerpt from the press release:
"Our shared goals are to ensure that Veterans have a clear understanding of VA and where to go for what they need within any of our facilities; that employees are empowered with the authority, knowledge and tools they need to solve problems and take action; and that the products and services that we deliver to Veterans are integrated within the organization. The changes we plan to make are as follows:
- Establish a new VA-wide customer service organization to ensure we provide top-level customer service to Veterans. A Chief Customer Service Officer who reports to the Secretary will lead this effort. The mission of the new office will be to drive VA culture and practices to understand and respond to the expectations of our Veteran customers.
- Establishing a single regional framework that will simplify internal coordination, facilitate partnering and enhance customer service. This will allow Veterans to more easily navigate VA without having to understand our inner structure.
- Working with our partners to establish a national network of Community Veteran Advisory Councils to coordinate better service delivery with local, state and community partners. Expanded public-private partnerships will help us coordinate Veteran-related issues with local, state and community partners, as well as VA employees."