ALA E-Government Services Subcommittee Committee

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Discussion Midwinter Meeting time and room

by Jessica McGilvray (staff) on Mon, Nov 24, 2014 at 07:57 am

The e-government services subcommittee will meet on January 31st from 3:00-4:00pm in

Hyatt Regency McCormick (HRM) - Clark/CC 22C.

 

See you in Chicago!

Discussion Veterans Administration Reorganization

by Jennifer Manning on Wed, Nov 12, 2014 at 02:45 pm

As we think about programs for the annual conference (as well as webinar topics)-- the VA  on Veteran's Day announced a major reorganization:

http://www.va.gov/opa/pressrel/pressrelease.cfm?id=2657

 

An excerpt from the press release:

 

As we think about programs for the annual conference (as well as webinar topics)-- the VA  on Veteran's Day announced a major reorganization:

http://www.va.gov/opa/pressrel/pressrelease.cfm?id=2657

 

An excerpt from the press release:

 

"Our shared goals are to ensure that Veterans have a clear understanding of VA and where to go for what they need within any of our facilities; that employees are empowered with the authority, knowledge and tools they need to solve problems and take action; and that the products and services that we deliver to Veterans are integrated within the organization.  The changes we plan to make are as follows:

  • Establish a new VA-wide customer service organization to ensure we provide top-level customer service to Veterans.  A Chief Customer Service Officer who reports to the Secretary will lead this effort.  The mission of the new office will be to drive VA culture and practices to understand and respond to the expectations of our Veteran customers.
  • Establishing a single regional framework that will simplify internal coordination, facilitate partnering and enhance customer service. This will allow Veterans to more easily navigate VA without having to understand our inner structure.
  • Working with our partners to establish a national network of Community Veteran Advisory Councils to coordinate better service delivery with local, state and community partners. Expanded public-private partnerships will help us coordinate Veteran-related issues with local, state and community partners, as well as VA employees."

 

More...

Discussion Our next conference call...

by Jessica McGilvray (staff) on Tue, Oct 14, 2014 at 01:19 pm

Happy Tuesday!

 The next E-government Services Subcommittee call will be held on Thursday, November 20th at 3:00pm EST.  The call in information is:

1-888-537-7715

Code: 17919438

 I look forward to speaking to you in November!

 Jessica

Discussion today's call is canceled!

by Jessica McGilvray (staff) on Mon, Apr 21, 2014 at 10:49 am

Sorry for this late notice, but we will be canceling the call today and moving it to next Tuesday (4/29) at 3:00pm EST.

The call in information is:

1-888-537-7715

code: 17919438

Talk to you all next week!

Jessica

Discussion Next conference call

by Jessica McGilvray (staff) on Fri, Apr 11, 2014 at 01:25 pm

Happy Friday!

Thank you to those who participated in the Doodle poll!  It looks like the best time for our next conference call is on April 21st at 3:00pm EST.

Thanks,

Jessica

Discussion Update from Washington...

by Jessica McGilvray (staff) on Tue, Apr 1, 2014 at 01:58 pm

Happy Tuesday!

I hope that everyone is enjoying the spring weather (it's finally warming up here!).  I wanted to let you know that we have begun a new monthly blog post. I will be compiling the letters that we participate in during the month and will do one post that includes them all.  We hope that this will help to keep you better informed on the goings on in DC. 

Jessica

Discussion St. Paul Public Library

by Jessica McGilvray (staff) on Thu, Mar 27, 2014 at 10:14 am

This is a great example of a library doing what's needed to serve their community.

https://www.youtube.com/watch?v=tWbgQLjXPIk

They discuss their changing community, digital literacy and e-government.

Discussion Madison and Cooke Awards

by Jessica McGilvray (staff) on Tue, Mar 18, 2014 at 08:21 am

On Friday, March 14th the ALA awarded President Barack Obama’s Review Group on Intelligence and Communications Technologies the 2014 James Madison Award during the 16th Annual Freedom of Information Day in Washington, D.C.

On Friday, March 14th the ALA awarded President Barack Obama’s Review Group on Intelligence and Communications Technologies the 2014 James Madison Award during the 16th Annual Freedom of Information Day in Washington, D.C. The Presidential Review Group received the award for calling for dozens of urgent and practical reforms to the National Security Agency’s unlawful surveillance programs.

The ALA also presented the Open Government Project of the American Civil Liberties Union of New Jersey the Eileen Cooke Award for improving citizen access to public records and meeting files. This award is named for Eileen Cooke, former director of the ALA’s Washington Office, honors an extraordinary leader who has built local grassroots awareness of the importance of access to information. 

For more information on this event, please see this District Dispatch article and/ or the press release.

More...

Discussion E-Government Services Subcommittee conference call (2/27 @ 3pm EST)

by Jessica McGilvray (staff) on Tue, Feb 25, 2014 at 10:19 am

Good morning,

Our next call is this Thursday (2/27) at 3:00pm EST.  The agenda is attached and the call in information is below.

 Call in instructions:
1-866-903-8266
Pass code: 11692950

 Jessica

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ALA E-Government Services Subcommittee

Charge: To develop policy recommendations, legislative proposals and other strategies for the ALA Committee on Legislation related to the role of libraries and the delivery of E-Government services to the American public. The subcommittee shall seek involvement from the broadest range of interested units within ALA and promote collaboration to determine and meet the needs for policy, training, research, legislation and other activities related to libraries and E-Government services.

 

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