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Technical Services Workflow Efficiency Interest Group

Monday, June 25, 2012
1:30 pm to 3:30 pm

US/Pacific (-7)

Selection Manager is a new centralized system that manages the communication and work related to the review and selection of electronic resources. It tracks and manages technical services workflow for product inquiries, price quotes, vendor communications and dispenses product and trial information to targeted selectors. The presentation will include an overview of the system and how it is being used to manage selection workflow at Kent State University. It will be followed by a discussion on topics such as 1) primary advantages of using an centralized system to manage technical services workflow and communications related to product inquires 2) the reclamation of costly staff time by automating the workflow and eliminating numerous inefficient email communications; 2) the application of standard methodology for coordinating discovery, review and selection of new resources. Speakers: Kay Downey, Collection Management Librarian and Rick Wiggins, System Programmer from Kent State University.

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