ACRL Assessment Discussion Group

  • Private Community
 View Only
last person joined: 3 days ago 

Charge: To provide a forum for assessment librarians – and those with responsibility for, and interest in, library assessment – to discuss methods, training, results, impact, institutional needs and challenges, and seek solutions to common problems faced by the library assessment community.
Community members can post as a new Discussion or email ALA-acrlassessdg@ConnectedCommunity.org
Before you post: please note job postings are prohibited on ALA Connect. Please see the Code of Conduct for more information.
Back to discussions
Expand all | Collapse all

Primary Research Group has published: Survey of American College Students 2022, Use of Virtual and Other Reference Services, ISBN 979-8-88517-038-3

  • 1.  Primary Research Group has published: Survey of American College Students 2022, Use of Virtual and Other Reference Services, ISBN 979-8-88517-038-3

    Posted Mar 31, 2022 03:01 PM
    Primary Research Group has published: Survey of American College Students 2022, Use of Virtual and Other Reference Services, ISBN 979-8-88517-038-3
    This study looks at how American college students at 4-year colleges are using reference services, with an emphasis on remote use. The report has highly detailed data pinpointing who emails librarians, who uses virtual reference services, who contacts reference librarians via phone, or text, or in-person, or through forms on the library website. The study gives specific and unique data about users of each of these ways of contacting reference librarians. In addition, the study looks at student comfort level in approaching reference librarians, enabling the study's end user to identify students with a high discomfort level. Also, the report looks at overall comfort levels in approaching librarians online.
    Just a few of this 124-page report's many findings are that:
    Nearly 29% of all students sampled had asked for help from a reference librarian though an email.
    Students studying healthcare-related professions and those studying criminal justice were much more likely than those studying other disciplines to contact a librarian by phone.
    Students at high tuition colleges were much more likely than those at lower tuition colleges to have asked a librarian a question in person in the library.
    About 14% of students sampled found it to some degree difficult to contact a librarian online.
    Data in the report is broken out by more than 20 personal and institutional variables, so, for example, readers can get specific data on the percentage or English majors vs History majors who have ever asked a reference librarian a question or the percentage of men vs women who have used the college or university virtual reference service.
    Breakouts include age, year of school standing, major or intended major, religion, gender, sexual orientation, income level, SAT/ACT scores, college grades, regional origins, race/ethnicity, level of school tuition, size of school of institution attended and many other variables. This is a critical resource for policy makers in academic libraries as well as a unique data source for social scientists and other studying higher education.
    For a table of contents, list of participating institutions, the questionnaire and an excerpt – view the product page for this report at: https://www.primaryresearch.com/AddCart.aspx?ReportID=699

    ------------------------------
    James Moses
    President
    Primary Research Group Inc.
    jmoses@primaryresearch.com
    www.primaryresearch.com
    ------------------------------