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Title: LITA User Experience IG MeetingDate & Time: Monday, June 29, 2015 - 3-4 PMLocation: Hotel NIkko Golden Gate
Rocket Surgery for the Recent MLS: Use the skills you already know to become a lean, mean UX machine
When first tasked with defining a qualitative research roadmap for Safari Books Online this year, I was shocked to discover how much I used the skills I learned in my MLS and experience as an reference librarian, from usability testing to proper survey protocol to distinguishing what users want versus what they're asking for. User experience and research is an obvious career choice for the recent MLIS graduate, and learning the basics (and jargon) of UX is often a book, podcast, or blog post away.
In my talk, I will discuss the resources I found most useful as I entered the field of user and design research as well as highlight common popular tools, patterns, and methods I use at an Agile company that can translate to libraries and other cultural heritage institutions.
I'll also emphasize how the common sense skills that librarians possess are an asset and a weapon in the field of usability and user research. Slaying usability dragons often takes little more than a love of documentation, excellent organizational skills, and a lot of confidence. Librarians are uniquely positioned to be UX leaders, and I hope that this talk can help those who want to transition their skills in the library world and beyond.
Card Sorting, One small step forward
Allison Deluca, Systems Librarian at Florida Atlantic University, firstname.lastname@example.org
Description: Card sorting may be the gateway user testing your library needs to begin a website redesign. Step-by-step, I will go over the process I used to begin my user testing experience at my own library, Florida Atlantic University.
User testing opened our eyes to a new way of looking at our own website and our patrons. While we suspected our patrons didn't understand our jargon, or how to navigate the website efficiently, we were floored with the results of each and every user test we conducted.
Deciding to conduct this user testing has been one small step forward for our library and I'm more than happy to share my experience so that others can benefit.
Here is the link to my slides from my presentation:
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