Sunday, January 10, 2016
1:00 to 2:30 pmBoston Convention and Exhibition Center, Room 151A
Introductions & Announcements (5 min)
Chair: Rob Nunez Vice-Chair: Paul Go
LITA & HoLT Business (10 min)
Email list - mailto: firstname.lastname@example.org ALA Connect - http://connect.ala.org/node/66223
LITA HoLT IG program for ALA Annual in June, 2015
Title: Budgeting with Scarcity
Description: The demand by the local community for resources at the library continues to grow every year; however, the budget for technological resources may never grow to match. With changing demands, trying to satisfy the majority of users and staff becomes a difficult challenge. This panel, assembled by the LITA HoLT interest group, will discuss technologies, best practices, and experiences with hardware budgeting, open source software, cloud services, and developing partnerships that a manager can use to help maximize a budget.
[We are looking for panelist to present. CFP will go out after ALA Midwinter]
Please also let us know if you are interested or you would like to nominate the person you know who’ve done good job on the topic.
HoLT Presentations & Discussion
Turning the IT dept. Outward
Bohyun Kim, University of MD, Baltimore
Most IT departments work behind the scenes and do not interact with the public much. But what if a library IT department was given the mandate to become more outward-facing from the library administration? What does exactly "outward-facing" mean, and what kind of role would an IT department be expected to play as an outward-facing unit? How would such a mandate change the traditional role of a library IT department? What would be the best way for the head of an IT department to manage such a change? Lastly, what kind of challenges would such an IT department encounter?I will explore these questions above, along with my experience of adopting and leading such a change in the IT division at the Health Sciences and Human Services Library at University of Maryland, Baltimore.
UX for Strategic Planning and Service Assessment
Carli Spina, Harvard Law School Library
A key step in formulating a strategic plan for your library is knowing how patrons use your services and space. For many libraries, tracking data about service, space, and material usage is the primary way that these determinations are made, but this doesn’t always show the full picture. User experience testing is a great tool to improve our understanding of how patrons use libraries and where improvements can be made. I will talk about how user experience testing can be used to inform large scale projects and strategic plans and will describe the cross-departmental user experience team that I helped form at my library. Along the way, I will talk about some specific types of tests that any library can run.
Content analysis of library system vendor’s RFP proposals
Win Shih, University of Southern California
USC Libraries is in an RFP process of selecting a library services platform (LSP) to replace its legacy integrated library system. In this presentation, we will discuss the findings from a content analysis of four vendor’s RFP proposals (i.e., Ex Libris, Innovative Interfaces, OCLC, and SirsiDynix). Specifically, we will compare the four LSPs based on their architecture, product design and vision, functionality, technology underpinning, solution offerings, and the completeness of the product. Additionally, we will review the company service, support, customer base, market penetration, and future direction.Content analysis is “a research technique for making replicable and valid inferences from texts (or other meaningful matter) to the context of their use” (Krippendorff, 2010, p. 234). Through the analysis of the detailed RFP proposals from four industry leaders, we hope to share with audience the key themes, concepts, features, and uniqueness of these new library services platforms.
Exploring the IT Datascape: What does our IT data tell us about our users?
Kevin Herrera, University of Mississippi Libraries
Libraries have a number of traditional metrics for assessing patron use and behavior. Gate counts and circulation statistics have historically been used as partial measures of library use. Website hits, eResource data, and digital collection usage can be used to measure online library use.But what else is out there? A number of our IT systems can generate statistics that give interesting and unique insights into patron behavior. This presentation will look at data from three of our systems: printing, scanning, and the wireless network. The data from those systems has had a number of positive effects in the library, and we'll consider some of the ways services are changing based on this information.
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