The ACRL Technical Services Interest Group will sponsor the following two presentations during its ALA Midwinter 2017 meeting in Atlanta, Saturday, January 21, 4:30 pm to 5:30 pm, in Room A304 of the Georgia World Congress Center:
Title: Using EBSCO’s Usage Consolidation to Supply Usage Data in a Serials Review
Summary: In 2016, University of Maryland Libraries underwent a comprehensive serials review. Without an ERM, supplying usage data to subject librarians was a challenge. University of Maryland Libraries chose to use the ESBCO’s Usage Consolidation tool to meet this challenge. This presentation will discuss the gathering and loading of data into the tool and how the tool was used by subject librarians to evaluate journals for cancellation.
Presenters: Leigh Ann DePope, Electronic Services Librarian, and Kelley O’Neal, Geographical Sciences Liaison Librarian, University of Maryland
Title: Integrating User Experience into Technical Services Workflows
Summary: Staff in technical services learn to complete tasks and develop an understanding of how to get things done within the systems that they work. Their focus can be very narrow on step-by-step processes and meeting requirements for software and institutional systems. It can be very challenging to get buy-in on new approaches to delivering content or services. Library users don’t always find our systems to be easy to use, clear, or available in the places that they are working. As we redesign how we are providing services our staff members are sometimes caught between getting their work done in efficient and logical ways and making things better for the user. Having staff use the tools and materials that they are constructing and purchasing can help them to understand why they are being asked to do things differently and invite them in as collaborators in creating the future library.
Presenter: R. Cecilia Knight, Acquisitions and Discovery Librarian, Grinnell College Libraries
Please join us! A short business meeting will follow the presentations and discussion.#GeneralNewsandDiscussion