First - I want to say that a free and public WorldCat is great. I remember when access was only by subscription.Second - speaking ONLY for myself.I stopped by OCLC booth during ALA to see the redesign. I gave them comments then. They seemed to appreciate the problem with limiting location by distance. We searched a title that I knew was held only by the Connecticut State Library. Since we were in DC, and Hartford was more than 50 miles away, the results said no libraries held the item. I asked if they could have some sort of default so if less than (50, 20, etc.) libraries are recorded as holding item, then the results automatically eliminate default distance limit. It is important when less common titles, such as state or municipal publications, are held by only a few libraries. I explained that it isn't about the library, but the patron experience. The results may be technically accurate - but the appearance is misleading. And how many patrons check the default settings of a database?
The pay for placement was never mentioned to me. It is not clear on the results (at least Google indicates pay-for-placement in results).
Here is a search I did for the Connecticut Register & Manual - which is held by the Connecticut State Library in Hartford, CT and is available online in several repositories.
WorldCat decided I was in Merrimack, NH. When I changed my location to Hartford, CT - the results were still for Merrimack. None of the online holdings displayed. When I switched to All Libraries - other CT holdings displayed, but not the CT State Library (which is closer to Merrimack than at least two of the CT libraries listed).
This does not serve the user.
At ALA I was told there are options to customize settings for searching within your library system. I pointed out that it doesn't help if the patron is at another library. If they were here, they would probably use our catalog and get more detailed information. When a patron calls for help, and has searched with different default settings, I can't easily replicate their search. It's not as hard in chat, where I can share my screen - but over the phone it will be difficult for both patron and librarian.
At ALA I was told that FirstSearch is still available for researchers and library staff - WorldCat was more for general public.
No matter the audience - it's not good to have misleading results from a reputable database.
Again - speaking ONLY for myself.

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Jenny Groome
Reference/Government Documents/Instruction
Connecticut State Library
She/Her/Hers
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Original Message:
Sent: Aug 23, 2022 08:50 AM
From: Shaunterria Owens
Subject: WorldCat's Recent "Redesign"
Good morning! Please forgive cross-posting. Worldcat has had a banner announcing their pending website redesign for weeks, and I looked forward to seeing what they'd come up with. After logging in and transferring my lists and favorites, I was disheartened to discover that of 10, only 4 of my favorite libraries were listed. My own system, Miami-Dade County Public Library (the 7th largest in the nation according to recent data from the Institute of Museum and Library Services, Public Libraries Survey) does not appear in search results any longer.
This is particularly dismaying because several websites patrons use to discover books, including Goodreads, link directly to WorldCat as a link that says "Libraries". If we cannot be found there, the public could think we simply do not have the item they want.
When you click on the "For Librarians" tab on WorldCat and then the "web visibility program" link, you will the following graphic:
This change from a free listing of library collections to an apparent pay-for-play model will cause many systems like mine to be bypassed when their patrons are looking for items online unless they go directly to our website. Unfortunately, this discourages the organic discovery of books through "partner" websites, like the aforementioned GoodReads, and Wikipedia. I would love to hear the thoughts of others about this issue: has anyone gotten pricing for their own system? Do you believe it to be worth the money? Isn't this TERRIBLE? lol
Thank you for time. --Shaunterria Owens, Youth Services Specialist, Miami-Dade Public Library
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Shaunterria Owens
Youth Services Specialist
Pinecrest Branch Library - MDPLS
She/Her/Hers
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