ALCTS Connect FAQ

Your Contact Information

Where do I edit my contact information?
Where do I edit my job title, type of responsibility, and type of organization?
Where do I edit the ethnicity listed in my member record?
What kinds of other information can I add to my ALA profile?

Privacy Settings

How do I control the privacy settings on my profile?
What information on my profile is public by default?
What information can other members who are logged in to Connect see on my profile by default?
What information on my profile displays only to me by default?
What are the different visibility settings on member profiles? 
If someone sends me an email through ALA Connect, will they see my email address?

Email and Communication Preferences

What is the default setting for email notifications from my Connect groups?
When will I receive email notifications from a group?
How do I turn off/on email notifications from my Connect groups? How do I change email notifications to/from digest mode?

What are my options for email delivery from my Connect groups?
Who can send me an email through ALA Connect?
Were my email notification preferences from the old ALA Connect carried over into the new system?
What is the difference between Email Preferences, Community Notifications, and Communication Preferences?
How do I change my non-ALA Connect communication preferences?

Searching for ALCTS Members and Networks

How do I search for an ALCTS member?
What are "My Networks?"
Am I automatically part of a network?
How do I find other ALCTS members who share my interests?
How do I remove myself from being found in the Member Directory?

Contacts

What does it mean to add someone as a contact?
Can anyone add me as a contact in the system?

ALCTS Groups

Where do I find ALCTS committees and interest groups?

Didn't find an answer to your question? Please contact us.


Your Contact Information

Where do I edit my contact information?
  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. Underneath your profile photo is a button labeled "Edit Address and Communication Settings" that will let you edit your address, phone numbers, and email address.
  4. If you make changes, make sure you click on the Save button.
  5. Be sure to click on the Refresh My Profile! link underneath your contact details to publish your changes.
Screenshot of the Edit Address and Communications Settings button

Where do I edit my job title, type of responsibility, and type of organization?
  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. Next to your name in the middle of the screen, you'll see a button labeled "Edit Name, Title and Organization" that lets you edit these fields and other demographics about your workplace and job title.
  4. If you make changes, make sure you click on the Save button.
  5. Be sure to click on the Refresh My Profile! link underneath your contact details to publish your changes.
Screenshot of the button for editing name, title, and organization

Where do I edit the ethnicity listed in my member record?
  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. Next to your name in the middle of the screen, you'll see a button labeled "Edit Name, Title and Organization" that lets you edit these fields and other demographics about your workplace, job title, and ethnicity. Note that right now, your ethnicity doesn't display anywhere on your profile, even to you. It's only found in this edit window.
  4. If you make changes, make sure you click on the Save button.
  5. Be sure to click on the Refresh My Profile! link underneath your contact details to publish your changes.
  6. While this field is completely optional, we encourage you to answer the question so that we can analyze accurate demographics about our membership in the aggregate so that we'll know if we're making progress on our efforts to be more inclusive. We will never share this information about you except in the aggregate.
Screenshot of the button for editing name, title, and organization

What kinds of other information can I add to my ALA Profile?
Filling out your profile and adjusting your Privacy Settings will let you create a rich profile you can share publicly on your résumé or a minimal version for just those colleagues you add to your contacts in the system. Or add no information than you've already provided - it's all up to you. Optional information you can share:
  • A bio where you can add some text to share whatever information about yourself;
  • Your education history
  • Your work history
  • Professional associations you've joined
  • Honors and awards you've received
  • Links to social media accounts and other websites
  • Your interests


Privacy Settings

How do I control the privacy settings on my profile?
  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. On your profile, select the My Account tab and then Privacy Settings in the dropdown menu.
  4. You'll see a list of every section of information available on your profile and a setting you can toggle to either public, members only, your contacts, or only you.
  5. If you make changes, make sure you click on the Save Changes button.
Screenshot of the My Account menu with the Privacy Settings link
What information on my profile is public by default?
  • Your name;
  • Your profile photo, if you've chosen to add one. Note that if you uploaded a photo in the previous ALA Connect, it was likely transferred over to the new system;
  • The name of the organization where you work if you've provided this in your member record.
  • Remember that you can change these defaults in your Privacy Settings.

What information can other members who are logged in to Connect see on my profile by default?
  • Your name;
  • Your profile photo, if you've chosen to add one. Note that if you uploaded a photo in the previous ALA Connect, it was likely transferred over to the new system;
  • The name of the organization where you work if you've provided this in your member record;
  • Your job title and department if you've provided this in your member record;
  • Your bio if you've filled this out in Connect;
  • Your work and education history if you've filled this out in Connect;
  • Honors and awards if you've filled this out in Connect;
  • Professional groups and associations if you've filled this out in Connect;
  • A list of communities you participated in on Connect;
  • Networks you're part of in Connect;
  • Mutual contacts you have in common with each other;
  • Links to your social media accounts and other sites if you've added this information in Connect;
  • Your list of interests if you've filled this out in Connect;
  • An "Add as Contact" button (which will require you to approve the request);
  • A link to send you a message through the Connect system (your email address will not be exposed to the sender).
  • Remember that you can change these defaults in your Privacy Settings.

What information on my profile displays only to me by default?
  • Your address
  • Your phone numbers
  • Your email address
  • Your ethnicity
  • Remember that you can change all of these defaults except displaying your ethnicity in your Privacy Settings.

What are the different visibility settings on member profiles?
You can set the visibility of any piece of your profile to:
  • Public
  • Members only - note that this means anyone who can log in to ALA Connect, which includes non-ALA members who have created accounts with ALA
  • My Contacts - people you've manually added to your contact list in Connect
  • Only Me
Screenshot of the menu for email address showing options for my contacts, members only, public, and only me

If someone sends me an email through ALA Connect, will they see my email address?
No, you won't see their email address, and they won't see yours. You'll receive an email notification about the message unless you've opted out of receiving Social Emails in your Email Preferences.


Email and Communication Preferences

What is the default setting for email notifications from my Connect groups?
ALA has turned on Real Time notifications from all committees and daily digests from all communities, so you'll receive individual emails whenever there's a new post or reply to a committee you're on and a daily digest from any communities you've joined. You can change this in your profile at any time by adjusting your Community Notifications under My Account on your profile.
Screenshot of community notifications menu options showing Real Time, Daily Digest, and No Email

When will I receive email notifications from a group?
If you're a member of a Connect group that has discussions set up, you'll get email notifications of new discussions and replies to discussions. The system does not send out emails when new events are added or when files are uploaded to the group's library.


How do I turn off/on email notifications from my Connect groups? How do I change email notifications to/from digest mode?

  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. On your profile, select the My Account tab and then Community Notifications in the dropdown menu.
  4. Find the group(s) for which you want to change the frequency of notifications and select an option from the dropdown menu (Real Time, Daily Digest, or No Email).
  5. Note that once you toggle the frequency for a community, the setting takes effect immediately. There is no Save button on this page.
Screenshot of the Community Notifications link in the My Account menu

What are my options for email delivery from my Connect groups?
Every group you're a member of can be set to:
  • Real Time (you'll receive individual emails whenever there's a new post or reply in a group)
  • Daily Digest
  • No Email



Who can send me an email through ALA Connect?
Anyone with an account in ALA Connect can send you a message through the site unless you opt out of receiving these messages by setting Send Message in your Privacy Settings to Nobody.
Screenshot of the menu that lets you set the send a message feature to My Contacts, Members Only, or Nobody

Were my email notification preferences from the old ALA Connect carried over into the new system?
No, ALA has started over with notifications in the new system and turned them on for all groups and set them to Real Time. You can change this in your profile at any time by adjusting your Community Notifications.


What is the difference between Email Preferences, Community Notifications, and Communication Preferences?
Email Preferences primarily let you opt out altogether of what the system calls Social Emails, which are one-on-one interactions such as "reply to sender" emails, contact requests, and @mentions in discussions. Note that the Promotional Emails option does not currently affect any notifications you'll receive, as ALA is not sending promotional emails through this system.
Screenshot of the setting to turn social emails on or off
Community Notifications let you set emails from any group to Real Time, Daily Digest, or No Email.
Screenshot showing options for changing community notifications to real time, daily digest, or no email
Communication Preferences let you set what types of email and print communication you want to receive from ALA outside of Connect. These are found on your Profile, underneath your profile photo, when you click on the button that will let you edit your contact information and communication settings. If you edit these settings, be sure to scroll to the bottom to click on the Save button, and then click on the Refresh My Profile! link under your contact details to publish your changes.


Screenshot of member communication preferences for non-ALA Connect communication

How do I change my non-ALA Connect email and print communication preferences?

  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. Underneath your profile photo is a button labeled "Edit Address and Communication Settings" that will let you edit your address, phone numbers, and email address. This is where you can set your Communication Level for non-ALA Connect email and print communication. The options here are: 
    • Communications from ALA and outside organizations (You'll benefit from the most exposure to announcements, activities, and event notifications.)
    • Just ALA, Please (You'll receive only communications from ALA and your member groups, such as divisions and round tables.)
    • ALA Official Communications Only (Similar to unsubscribe. You'll receive only your ballot, journal subscriptions and renewal information.)
    • Nothing (Only non-members can select this option.)
    • Communications from ALA, chapters, and affiliates of ALA and its units
  4. If you make changes, make sure you click on the Save button.
Screenshot of the Edit Address and Communications Settings button


Searching for ALCTS Members and Networks

How do I search for a ALCTS member?
You need to log in to the ALCTS Connect site and then you'll be able to use the Member Directory link in the navigation bar. There's also an Advanced Search tab on the Member Directory that lets you search for other members by interest.


Screenshot of the Member Directory link in the navigation menu

What are "My Networks?"
The new ALA Connect tries to connect you with other members who are in similar job roles and have similar interests by automatically creating networks based on information in your member record and Connect profile. My Networks can be found on your profile in the My Connections tab and are created based on:

  • Job Title if you've provided this in your member record;
  • Principal Area of Work/Primary Work Area if you've provided this in your member record;
  • Type of Responsibility/Current Job Role if you've provided this in your member record;
  • Type of Library or Organization if you've provided this in your member record;
  • Interests you've added to your Connect profile;
  • You can update all of these fields in by viewing your Profile and clicking on the Edit Name, Title and Organization button next to your name.
  • Remember that you can opt out of appearing in these networks in your Privacy Settings.
Screenshot example of My Networks showing number of members with my same job title and type of organization

Am I automatically part of a network?
If you've filled out the Job Title, Principal Area of Work, Type of Responsibility, or Type of Library or Organization fields in your member record, or added Interests in your Connect profile, then you're automatically part of these networks. You can opt out of appearing in them in your Privacy Settings.


How do I find other ALCTS members who share my interests?
Make sure you're logged in to ALA Connect to find ALA members or ALCTS Connect to find ALCTS members. Click on the Member Directory link in the navigation and then click on the Advanced Search tab. Select one or more interests from the list and click on the Find Members button. Note that if you want to combine interests in a search, make sure you change the search parameter at the top of the list from "Search for ANY of the selected values" to "Search for ALL of the selected value."
Screenshot of interests you can search by such as accessibility, guidelines and standards, and privacy

How do I remove myself from being found in the Member Directory?
  1. If you're logged in, you'll see your name in the upper right-hand corner.
  2. Click on the arrow next to your name and select the Profile button.
  3. On your profile, select the My Account tab and then Privacy Settings in the dropdown menu.
  4. The first option you'll see listed on the page is "I would like to be included in the member directory and community rosters." The default is set to Yes, but if you click on that setting, you can change it to No.
  5. If you make changes, make sure you click on the Save Changes button.
Screenshot of the setting to remove yourself from the member directory


Contacts

What does it mean to add someone as a contact?
Adding someone as a contact is like favoriting their profile so you can easily find it again in your Contacts list under My Connections on your Profile. If the person you added has made more of their profile available to Public, Members Only, or My Contacts, you may see more information about them, including contact information.


Can anyone add me as a contact in the system?
By default, anyone who is logged in to Connect can request to add you as a Contact. You'll get an email notification about the request, unless you've opted out of receiving Social Emails in your Email Preferences, and you'll be able to accept or decline the request. If you accept it, you'll appear on the person's Contacts list. You can hide the Send Message button from appearing on your profile by changing it to Nobody in your Privacy Settings.


ALCTS Groups


Where do I find ALCTS committees and interest groups?
If you're part of a ALCTS committee or interest group, you'll find it listed on your Profile


Didn't find an answer to your question? Please contact us.