Research Assessment and Metrics Discussion Group

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Primary Research Group Inc. has published the Survey of US Higher Education Faculty 2023, Use of Academic Library Virtual Reference Services, ISBN 979-8-88517-110-6

  • 1.  Primary Research Group Inc. has published the Survey of US Higher Education Faculty 2023, Use of Academic Library Virtual Reference Services, ISBN 979-8-88517-110-6

    Posted Dec 27, 2022 09:34 AM
    Primary Research Group Inc. has published the Survey of US Higher Education Faculty 2023, Use of Academic Library Virtual Reference Services, ISBN 979-8-88517-110-6
    This study looks at the incidence and volume of faculty use of virtual reference services operated by academic libraries. Survey participants describe their use of virtual reference and their extent of familiarly with it. It also looks at the extent to which virtual reference acts as a gateway to other library services, including consultations with library subject specialists. Data in the report is based on a survey of 725 faculty at nearly 500 higher education institutions in the United States. Data is broken out by 12 personal and institutional variables including size, type or Carnegie class, tuition level and public/private status of the participant's affiliated institutions, as well as personal characteristics such as academic field, tenure status, academic title, gender, income and other variables.
    Just a few of this 53-page report's many findings are that:
    • 69.24% of faculty surveyed have ever used the academic library virtual reference service.
    • Use of the virtual reference service was more common by females than by males.
    • Virtual reference opened new paths to the use of library resources especially for faculty aged 31 to 39.
    • Broken out by race or ethnicity, African American faculty were the most likely to feel that there was a library subject specialist for their field (63.04%) while Hispanic faculty were the least likely (38.46%).
    For a table of contents, the questionnaire and an excerpt visit our website at: https://www.primaryresearch.com/AddCart.aspx?ReportID=739

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    James Moses
    President
    Primary Research Group Inc.
    jmoses@primaryresearch.com
    www.primaryresearch.com
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