Hello!
I recently stepped into a role that oversees our large group of student workers who provide coverage to our service desks.
Does your library have a list of guidelines and expectations for students when working on your service desks? Dress codes, personal laptops and electronic use and eating/drinking policies are of particular interest.
Feel free to contact me off list at tanaya2@unl.edu. Thanks in advance for any help you can offer! Much has changed since I was last in a public services role!
Toni