RUSA RSS (Reference Services Section) Section
Don't miss out on an incredible opportunity to learn in person about business data from some of the foremost experts in our field! As you begin to plan your time at the 2016 ALA Annual Conference, consider attending the BRASS Preconference "Business Data for Librarians." We'll hear from experts through interactive sessions on data and microdata in libraries and business reference work, the types of financial data and the primary sources for obtaining it, and how to employ skepticism in assessing marketing and consumer data.
* Who: Bobray Bordelon, Todd Hines and Andy Spackman
* What: BRASS Preconference "Business Data for Librarians"
* Where: ALA Annual Conference 2016
* Why: As the business world embraces big data, so must librarians. The focus of this full-day preconference program will include: Conducting a data reference interview; delving into the issues of data validity and data information literacy; and, working with data tools and datasets. We will look in-depth at locating and manipulating financial and marketing data in particular. Designed for academic, public, and special librarians and all interested in this topic.
Registration opens January 19th! Click here to register: http://2016.alaannual.org/
If you're interested in more details, please find the schedule and session descriptions here, http://tinyurl.com/j2woa86
We hope to see you there!
BRASS Education Committee
2013 ALA/RUSA REFERENCE SERVICES SECTION (RSS) HAPPENINGS
@ ALA MIDWINTER IN SEATTLE, WA
FREE WORKSHOP! New Tech for Reference: from the reference interview to roving reference, challenges, benefits and best practices / RSS Education & Professional Development for Reference Committee
When: Friday 1/25, 1:00 - 5:00 PM
Where: The University of Washington, Odegaard Library
See http://connect.ala.org/node/190900 to register today!
SHORTSTACK SATURDAY (formerly known as the RSS Pancake Breakfast)
When: Saturday 1/26, 8:00 AM
Where: Lowell's in Pike Place Market
See http://eatatlowells.com and stay tuned to RSS-L!
HELPING PATRONS FIND EMPLOYMENT OR NEW CAREER INFORMATION DISCUSSION / RSS Job & Career Reference Committee
Unemployment is still above 8% in many states. How do you work to help those in need of employment or those wishing to change careers? How do you use limited resources to help the most people you can? How do you interact with other groups and institutions (such as one-stop centers or campus career offices) working with the same community? What are the most valuable resources the library has to offer job seekers? What are services the library does not/cannot offer job seekers? Are there ethical issues in offering assistance to job seekers?
When: Saturday 1/26, 10:30 - 11:30 AM
Where: Washington State Convention Center, TCC LL3See http://alamw13.ala.org/node/8919
RSS MARKETING AND PUBLIC RELATIONS COMMITTEE MEETING
The meeting will be focused on the annual conference workshop discussion, update on what the committee is doing with reference services and marketing (research) in collaboration with other committees, and participants' continuation of marketing and public relations from our home libraries out to the world.
When: Saturday 1/26, 10:30 - 11:30 AM
Where: Sheraton Seattle Hotel, Boren
RSS HEALTH & MEDICAL REFERENCE COMMITTEE MEETING
The Health and Medical Reference Committee will be finalizing plans for 2013 program, discussing ideas for future webinars and talking about topics to be included in the medical reference guidelines.
When: Saturday 1/26, 3:00 - 4:00 PM
Where: Sheraton Seattle Hotel, Alki Boardroom
RUSA Membership Social
A great way to kick off the Midwinter Meeting with style! The RUSA Membership Social is an opportunity to eat, drink, network and learn more about the division. RUSA leadership and longtime members will be on hand to answer questions about ways to get involved with the division, which serves a broad range of library and information professionals.
When: Saturday 1/26, 6:00 - 8:00 PM
Where: Grand Hyatt Seattle, Leonesa I
JUST ASK: DEFINING AND ADVOCATING FOR THE REFERENCE LIBRARIAN DISCUSSION / RSS Discussion Forums Coordinating Committee
Want to influence the way RUSA advocates for reference services? Join members of the RUSA Just Ask Committee to discuss the evolving role of reference librarians and reference services in all types of libraries. The discussion will help create a RUSA member-influenced vision of both, which in turn will assist the organization in advocating more effectively for the support and development of quality reference services. Moderators: Elizabeth Stephan & Diana D. Shonrock
When: Sunday 1/27, 8:30 - 10:00 AM
Where: Red Lion Hotel Fifth Avenue, Emerald II
MOTHER GOOSE AND PROMOTING LIBRARY SERVICES TO THE SPANISH SPEAKING COMMUNITY DISCUSSION / RSS Library Services to the Spanish Speaking Committee
Presenter will give sample "story hour" and attendees will learn to deal with the difficulties of meeting needs of the Spanish-speaking community through a question and answer period and discussions. Moderator: Lucia Castillo
When: Sunday 1/27, 10:30 - 11:30 AM
Where: Washington State Convention Center, Room 203
WHY COMMON CORE STANDARDS MATTER DISCUSSION FORUM / RSS Young Adult Reference Services Committee
A Young Adult Reference Services discussion forum on the importance of Common Core Standards.
When: Sunday 1/27, 3:00 - 4:00 PM
Where: Washington State Convention Center, Room 617
MIDWINTER BOOK AND MEDIA AWARDS RECEPTION / CODES
Celebrate the best fiction, non-fiction and reference titles of the year! RUSA's expert readers' advisory committees will unveil their choices for the Collection Development and Evaluation Section's (CODES) literary awards. All Midwinter attendees and exhibitors are invited to attend.
When: Sunday 1/27, 5:00 - 6:30 PM
Where: Renaissance Seattle Hotel, Municipal Room
UNHAPPY CAMPERS: COPING WITH JOB DISSATISFACTION AND BURNOUT ON THE FRONT LINES / RSS Discussion Forums Coordinating Committee
Shrinking budgets, staff cuts, competing demands, impatient patrons; it all has an impact on staff morale and the quality of service provided by librarians everywhere. Gather with colleagues to discuss the issues faced, as well as potential strategies for managing unhappiness and distress in the workplace from the perspectives of library administration, peers, and the individual librarian. Moderator: Virginia Cairns
When: Monday 1/28 1:00 - 2:30 PM
Where: Washington State Convention Center, room 616
ALA/RUSA REFERENCE SERVICES SECTION (RSS)
ALA ANNUAL 2013 :: RSS PROGRAMS & DISCUSSIONS
Mark Your Calendars
Friday June 28th
Hyatt Regency McCormick Place, Jackson Park 10ABC
If you’re new to RUSA or are a longtime member looking for opportunities to connect with members and ways to get involved, make sure to put RUSA 101 on your calendar! Spend an hour with us on Friday from 3-4p.m. before heading off to the opening of the exhibit floor. Not joining us in Chicago? Online sessions will be offered in the weeks before Annual! Details at www.ala.org/rusa.
Saturday June 29th
RSS Open House - Meet new people, reconnect with old friends, try your hand at Trivia, enjoy refreshments!
McCormick Place Convention Center, N226
Are you looking for ways to become more involved in your profession, and to meet and network with other reference service providers? Visit the Reference Services Section (RSS) Open House to learn more about the work being accomplished in RSS. RSS officers and members will be available to answer your questions and suggest possible committees of interest, and you can visit committee tables where members will be available to talk about current projects. You are welcome to stay from 9:15am-10:00am to sit at a committee table while they conduct their meeting.
After a fun-filled morning of Trivia, please be sure to learn about the work of various RSS Committees!
Many thanks to EBSCO for providing refreshments!
19th Annual Reference Research Forum
McCormick Place Convention Center, S404bc
The Reference Research Forum continues to be one of the most popular and valuable programs during the ALA Annual Conference, where attendees can learn about notable projects conducted in the broad area of reference services such as user behavior, electronic services, reference effectiveness and assessment, and organizational structure and personnel.
This year’s topics are: Research Guides Usability Study, Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, and Query Clarification in Chat Reference: A Visual Transcript Analysis.
Presenters include:Alexa Pearce, New York University Libraries; Andrew Walsh, University of West Georgia; Angela Pashia, University of West Georgia; Christine Tobias, Michigan State University Libraries.
Slam the Boards! - A Model for Marketing through Action: A Reference Services Discussion Forum
Hyatt Regency McCormick Place, Clark 22A-C
Attend this discussion forum for a lively discussion on actively marketing and promoting your institution's reference services (both in-person and virtual). Come ready to share ideas and learn from your colleagues! Co-sponsored by the RSS Marketing and Public Relations for Reference Services Committee and RSS/MARS Virtual Reference Services Committee.
Sunday June 30th
The New Reference Services: A Refdesk-shattering Discussion
McCormick Place Convention Center, N226McCormick Place Convention Center, N132
There is plenty of talk about the new work of "little r" reference, but little detail on how that translates into the daily work of public library reference staff. This program delves into the who/what/where/how of contemporary reference work. Panelists to kick off the discussion of this topic will be Todd Dunkelberg, (Director, Deschutes Public Library (Bend, Oregon)), Stephanie Chase (Director of Library Programs and Services, The Seattle Public Library), and Sue Banks (Deputy Director, Carnegie Library of Pittsburgh). This will be a super-smart, refdesk-shattering event!
11:00 am - 2:00 pm
Why Wikipedia? For good or for ill, Wikipedia is consistently in the Top 10 most-visited websites in the world. People are using it! For librarians, this presents both a challenge and an opportunity. The challenge is to train people on how, why, and when to use Wikipedia effectively and appropriately. The opportunity is to use it to highlight local collections and expertise. Editing the collaborative, online encyclopedia is a great way to get to understand it from behind-the-scenes and to be able to share this knowledge with patrons and students.
An edit-a-thon is a great place to start this learning process. An edit-a-thon, as described by the Wikimedia Foundation, is "an event in which people work together in person to build content on a wiki."
The Edit-a-thon at ALA Annual will be a low-key, informal affair, and those interested in learning more about becoming a "Wikipedian" (i.e., someone who edits Wikipedia articles) and trying one's hand at some actual editing are highly encouraged to drop by during the times posted above. We're also asking experienced Wikipedians to drop by to serve as mentors for the event.
There are no "themes" for this event; however, two suggestions for content to add to Wikipedia include:
- Hyper-local content: Check out Wikipedia's new Nearby page to find landmarks in your area that could use a photo or updated text and bring that info to Chicago.
- Take part in the Wikipedia Citation Clean-up Project (Seems tailor-made for librarians!)
If you're new to Wikipedia editing, here are some resources to look at if you're interested in getting a jump on the event on June 30:
Different Strokes: Serving the Health Information Needs of a Diverse Community Program
McCormick Place Convention Center, S102a
Medical and health questions at the reference desk can be loaded with unspoken meanings, especially when the patron has different cultural or physical attributes than the librarians. Panelists in this program will include librarians with expertise in providing medical information to patrons who are from different cultures, speak different languages, are disabled or have literacy issues. Attendees will learn about health issues facing diverse populations, and resources to assist them in providing reference services.
Speakers include: Anna Schnitzer, University of Michigan Library (Taubman Health Sciences Library); Barbara Bibel, Oakland Public Library; Cassie Spindle, Tulsa City-County Library; Cheryl Rowan, Consumer Health Coordinator, NN/LM SCR.
Keeping it Real in a Virtual World: Managing and Promoting Your Online Reference Collection Discussion
Hyatt Regency Chicago, Columbus KL
As reference sources continue to migrate from print to online, librarians face challenges in managing and promoting these new online reference collections. Increased cost, restrictive subscription models, less visibility, and increasing use of mobile devices and apps are just a few of the issues being encountered in all types of libraries. Gather with colleagues to discuss how we can “keep it real” and acquire, manage, and promote online reference collections that provide real, valuable information for our community members.
Facilitators: Sara Memmott, Eastern Michigan University Library, and April Levy, Reference & Instruction Librarian, Columbia College Chicago Library
Arizona Libraries: Spanish Services and Community Outreach Discussion
McCormick Place Convention Center, N227a
As a border state, Arizona has historically had a large Spanish-speaking/Latino community. With the recent increase in immigration from Mexico and other Spanish-speaking countries, library services and outreach to these communities is needed more than ever. Come learn how Yuma County Library District and Pima County Public Library have used their resources, staff skills, and community-building to provide relevant services and programming to these ever-growing communities. We will share examples of successful programming and provide strategies for making connections to your own Spanish Speaking communities.
Presented by Paulina Aguirre-Clinch, Marissa Alcorta, Paula Maez, Emily Scherr, and Cecilia Tovar.
RUSA Awards Reception & Volunteer Appreciation Party
Hyatt Regency McCormick Place, Prairie Room
Celebrate the winners of RUSA's 2013 achievement awards and recognize the contributions of our valued member volunteers. All conference participants are invited to participate in this event.
Monday July 1st
Technology Competencies for Reference Librarians Discussion
Hilton Chicago, Buckingham Room
Patrons expect reference librarians to know the latest technology. From basic computer skills and computer troubleshooting, to using the online catalog and databases, to navigating and troubleshooting mobile devices, questions run the gamut and require utilizing a variety of skills and knowledge. What technology competencies does your library expect librarians to have? What competencies should librarians have to help them better assist patrons? How do you keep skills up-to-date? Meet with colleagues to discuss these and other questions related to the ever changing technology landscape in libraries and its impact on providing quality reference services to customers.
Facilitator: Tina Chan, State University of New York at Oswego