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Discussion Post-Midwinter, Winter 2017 RSS Review is now available!

by Denise Wetzel on Fri, Mar 24, 2017 at 02:15 pm

The Post-Midwinter, Winter 2017 RSS Review is now available. Read updates from our committees and a message from our Chair.

Discussion Pre-Midwinter, Fall 2016 RSS Review is now available!

by Denise Wetzel on Thu, Dec 15, 2016 at 12:45 pm

The Pre-Midwinter, Fall 2016 RSS Review is now available. Read updates from our committees and learn about upcoming events for Midwinter in Atlanta.

Discussion Pre-Annual, Spring 2016 RSS Review is now available!

by Amy Rustic on Thu, Jun 9, 2016 at 12:35 pm

The Pre-Annual edition of the RSS Review is now available.  Be sure to read all about the committee meetings and activities that will be taking place during Annual.

 

Event BRASS Preconference At ALA Annual 2016: Business Data for Librarians, June 24th!

by Eimmy Solis on Tue, Jan 12, 2016 at 10:04 am

Don't miss out on an incredible opportunity to learn in person about business data from some of the foremost experts in our field!  As you begin to plan your time at the 2016 ALA Annual Conference, consider attending the BRASS Preconference "Business Data for Librarians." We'll hear from experts through interactive sessions on data and microdata in libraries and business reference work, the types of financial data and the primary sources for obtaining it, and how to employ skepticism in assessing marketing and consumer data.

Don't miss out on an incredible opportunity to learn in person about business data from some of the foremost experts in our field!  As you begin to plan your time at the 2016 ALA Annual Conference, consider attending the BRASS Preconference "Business Data for Librarians." We'll hear from experts through interactive sessions on data and microdata in libraries and business reference work, the types of financial data and the primary sources for obtaining it, and how to employ skepticism in assessing marketing and consumer data.

  *  Who: Bobray Bordelon, Todd Hines and Andy Spackman
  *  What: BRASS Preconference "Business Data for Librarians"
  *  Where: ALA Annual Conference 2016
  *  Why: As the business world embraces big data, so must librarians. The focus of this full-day preconference program will include: Conducting a data reference interview; delving into the issues of data validity and data information literacy; and, working with data tools and datasets.  We will look in-depth at locating and manipulating financial and marketing data in particular.  Designed for academic, public, and special librarians and all interested in this topic.

Registration opens January 19th! Click here to register: http://2016.alaannual.org/

If you're interested in more details, please find the schedule and session descriptions here, http://tinyurl.com/j2woa86  

We hope to see you there!

BRASS Education Committee

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Discussion RSS Happenings at ALA Midwinter!

by Sarah Hammill on Tue, Dec 11, 2012 at 06:12 pm

2013 ALA/RUSA REFERENCE SERVICES SECTION (RSS) HAPPENINGS

@ ALA MIDWINTER IN SEATTLE, WA

 

FRIDAY 1/25

FREE WORKSHOP! New Tech for Reference: from the reference interview to roving reference, challenges, benefits and best practices / RSS Education & Professional Development for Reference Committee

When: Friday 1/25, 1:00 - 5:00 PM 

2013 ALA/RUSA REFERENCE SERVICES SECTION (RSS) HAPPENINGS

@ ALA MIDWINTER IN SEATTLE, WA

 

FRIDAY 1/25

FREE WORKSHOP! New Tech for Reference: from the reference interview to roving reference, challenges, benefits and best practices / RSS Education & Professional Development for Reference Committee

When: Friday 1/25, 1:00 - 5:00 PM 

Where: The University of Washington, Odegaard Library 

See http://connect.ala.org/node/190900 to register today! 

 

SATURDAY 1/26

SHORTSTACK SATURDAY (formerly known as the RSS Pancake Breakfast)

When: Saturday 1/26, 8:00 AM

Where: Lowell's in Pike Place Market

See http://eatatlowells.com and stay tuned to RSS-L!

 

HELPING PATRONS FIND EMPLOYMENT OR NEW CAREER INFORMATION DISCUSSION / RSS Job & Career Reference Committee 

Unemployment is still above 8% in many states. How do you work to help those in need of employment or those wishing to change careers? How do you use limited resources to help the most people you can? How do you interact with other groups and institutions (such as one-stop centers or campus career offices) working with the same community? What are the most valuable resources the library has to offer job seekers? What are services the library does not/cannot offer job seekers? Are there ethical issues in offering assistance to job seekers?

When: Saturday 1/26, 10:30 - 11:30 AM 

Where: Washington State Convention  Center, TCC LL3See http://alamw13.ala.org/node/8919

 

RSS MARKETING AND PUBLIC RELATIONS COMMITTEE MEETING

The meeting will be focused on the annual conference workshop discussion, update on what the committee is doing with reference services and marketing (research) in collaboration with other committees, and participants' continuation of marketing and public relations from our home libraries out to the world.

When: Saturday 1/26, 10:30 - 11:30 AM

Where: Sheraton Seattle Hotel, Boren

See: http://alamw13.ala.org/node/9459

 

RSS HEALTH & MEDICAL REFERENCE COMMITTEE MEETING

The Health and Medical Reference Committee will be finalizing plans for 2013 program, discussing ideas for future webinars and talking about topics to be included in the medical reference guidelines.

When: Saturday 1/26, 3:00 - 4:00 PM 

Where: Sheraton Seattle Hotel, Alki Boardroom

See: http://alamw13.ala.org/node/9420

 

RUSA Membership Social 

 A great way to kick off the Midwinter Meeting with style! The RUSA Membership Social is an opportunity to eat, drink, network and learn more about the division. RUSA leadership and longtime members will be on hand to answer questions about ways to get involved with the division, which serves a broad range of library and information professionals.

When: Saturday 1/26, 6:00 - 8:00 PM

Where: Grand Hyatt Seattle, Leonesa I

See http://alamw13.ala.org/node/8800

 

SUNDAY 1/27

JUST ASK: DEFINING AND ADVOCATING FOR THE REFERENCE LIBRARIAN DISCUSSION / RSS Discussion Forums Coordinating Committee

Want to influence the way RUSA advocates for reference services? Join members of the RUSA Just Ask Committee to discuss the evolving role of reference librarians and reference services in all types of libraries. The discussion will help create a RUSA member-influenced vision of both, which in turn will assist the organization in advocating more effectively for the support and development of quality reference services. Moderators: Elizabeth Stephan & Diana D. Shonrock

When: Sunday 1/27, 8:30 - 10:00 AM

Where: Red Lion Hotel Fifth Avenue, Emerald II

See http://alamw13.ala.org/node/8800

 

MOTHER GOOSE AND PROMOTING LIBRARY SERVICES TO THE SPANISH SPEAKING COMMUNITY DISCUSSION / RSS Library Services to the Spanish Speaking Committee

Presenter will give sample "story hour" and attendees will learn to deal with the difficulties of meeting needs of the Spanish-speaking community through a question and answer period and discussions. Moderator: Lucia Castillo

When: Sunday 1/27, 10:30 - 11:30 AM

Where: Washington State Convention Center, Room 203

See http://alamw13.ala.org/node/9370

 

WHY COMMON CORE STANDARDS MATTER DISCUSSION FORUM / RSS Young Adult Reference Services Committee

A Young Adult Reference Services discussion forum on the importance of Common Core Standards.

When: Sunday 1/27, 3:00 - 4:00 PM

Where: Washington State Convention Center, Room 617

See http://alamw13.ala.org/node/9014

 

MIDWINTER BOOK AND MEDIA AWARDS RECEPTION / CODES

Celebrate the best fiction, non-fiction and reference titles of the year! RUSA's expert readers' advisory committees will unveil their choices for the Collection Development and Evaluation Section's (CODES) literary awards. All Midwinter attendees and exhibitors are invited to attend.        

When: Sunday 1/27, 5:00 - 6:30 PM

Where: Renaissance Seattle Hotel, Municipal Room

See: http://alamw13.ala.org/node/8803

 

MONDAY 1/28

UNHAPPY CAMPERS: COPING WITH JOB DISSATISFACTION AND BURNOUT ON THE FRONT LINES / RSS Discussion Forums Coordinating Committee

Shrinking budgets, staff cuts, competing demands, impatient patrons; it all has an impact on staff morale and the quality of service provided by librarians everywhere. Gather with colleagues to discuss the issues faced, as well as potential strategies for managing unhappiness and distress in the workplace from the perspectives of library administration, peers, and the individual librarian. Moderator: Virginia Cairns

When: Monday 1/28 1:00 - 2:30 PM

Where: Washington State Convention Center, room 616

See: http://alamw13.ala.org/node/9354

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Discussion Pre-Annual, Spring 2015 RSS Review is now available!

by Amy Rustic on Wed, Jun 10, 2015 at 10:36 am

The Pre-Annual edition of the RSS Review is now available.  Be sure to read all about the committee meetings and activities that will be taking place during Annual.

 

Amy E. Rustic

RSS Editor

 

Event RUSA RSS All-Committee Meeting and Open House

by ALAConnect Helpdesk (staff) on Mon, Jun 8, 2015 at 11:31 am

Open House for all RUSA Reference Services Section members and those interested in the work of the section. Committee meetings will take place directly following open house activities. Visitors are welcomed!

Discussion RSS Events at ALA Annual 2013!

by Sarah Hammill on Fri, May 31, 2013 at 12:19 pm

ALA/RUSA REFERENCE SERVICES SECTION (RSS)
ALA ANNUAL 2013 :: RSS PROGRAMS & DISCUSSIONS

http://connect.ala.org/node/205305

Mark Your Calendars

 

ALA/RUSA REFERENCE SERVICES SECTION (RSS)
ALA ANNUAL 2013 :: RSS PROGRAMS & DISCUSSIONS

http://connect.ala.org/node/205305

Mark Your Calendars

 

Friday June 28th

RUSA 101

Hyatt Regency McCormick Place, Jackson Park 10ABC
3-4 pm

If you’re new to RUSA or are a longtime member looking for opportunities to connect with members and ways to get involved, make sure to put RUSA 101 on your calendar! Spend an hour with us on Friday from 3-4p.m. before heading off to the opening of the exhibit floor. Not joining us in Chicago? Online sessions will be offered in the weeks before Annual! Details at www.ala.org/rusa.

http://ala13.ala.org/node/11433

 

Saturday June 29th

RSS Open House - Meet new people, reconnect with old friends, try your hand at Trivia, enjoy refreshments!

McCormick Place Convention Center, N226
8:30-10 am

Are you looking for ways to become more involved in your profession, and to meet and network with other reference service providers? Visit the Reference Services Section (RSS) Open House to learn more about the work being accomplished in RSS. RSS officers and members will be available to answer your questions and suggest possible committees of interest, and you can visit committee tables where members will be available to talk about current projects. You are welcome to stay from 9:15am-10:00am to sit at a committee table while they conduct their meeting.

After a fun-filled morning of Trivia, please be sure to learn about the work of various RSS Committees!

Many thanks to EBSCO for providing refreshments!

http://ala13.ala.org/node/10868

 

19th Annual Reference Research Forum

McCormick Place Convention Center, S404bc
1-2:30 pm

The Reference Research Forum continues to be one of the most popular and valuable programs during the ALA Annual Conference, where attendees can learn about notable projects conducted in the broad area of reference services such as user behavior, electronic services, reference effectiveness and assessment, and organizational structure and personnel.

This year’s topics are: Research Guides Usability Study, Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, and Query Clarification in Chat Reference: A Visual Transcript Analysis.

Presenters include:Alexa Pearce, New York University Libraries; Andrew Walsh, University of West Georgia; Angela Pashia, University of West Georgia; Christine Tobias, Michigan State University Libraries.

http://ala13.ala.org/node/10225

 

Slam the Boards! - A Model for Marketing through Action: A Reference Services Discussion Forum

Hyatt Regency McCormick Place, Clark 22A-C
3-4pm

Attend this discussion forum for a lively discussion on actively marketing and promoting your institution's reference services (both in-person and virtual). Come ready to share ideas and learn from your colleagues! Co-sponsored by the RSS Marketing and Public Relations for Reference Services Committee and RSS/MARS Virtual Reference Services Committee.

http://ala13.ala.org/node/10999

 

Sunday June 30th

The New Reference Services: A Refdesk-shattering Discussion

McCormick Place Convention Center, N226McCormick Place Convention Center, N132
8:30-10 am

There is plenty of talk about the new work of "little r" reference, but little detail on how that translates into the daily work of public library reference staff. This program delves into the who/what/where/how of contemporary reference work. Panelists to kick off the discussion of this topic will be Todd Dunkelberg, (Director, Deschutes Public Library (Bend, Oregon)), Stephanie Chase (Director of Library Programs and Services, The Seattle Public Library), and Sue Banks (Deputy Director, Carnegie Library of Pittsburgh). This will be a super-smart, refdesk-shattering event!

http://ala13.ala.org/node/10949

Wikipedia Edit-a-thon
11:00 am - 2:00 pm

Why Wikipedia? For good or for ill, Wikipedia is consistently in the Top 10 most-visited websites in the world. People are using it! For librarians, this presents both a challenge and an opportunity. The challenge is to train people on how, why, and when to use Wikipedia effectively and appropriately. The opportunity is to use it to highlight local collections and expertise. Editing the collaborative, online encyclopedia is a great way to get to understand it from behind-the-scenes and to be able to share this knowledge with patrons and students.

An edit-a-thon is a great place to start this learning process. An edit-a-thon, as described by the Wikimedia Foundation, is "an event in which people work together in person to build content on a wiki."

The Edit-a-thon at ALA Annual will be a low-key, informal affair, and those interested in learning more about becoming a "Wikipedian" (i.e., someone who edits Wikipedia articles) and trying one's hand at some actual editing are highly encouraged to drop by during the times posted above. We're also asking experienced Wikipedians to drop by to serve as mentors for the event.

There are no "themes" for this event; however, two suggestions for content to add to Wikipedia include:

  • Hyper-local content: Check out Wikipedia's new Nearby page to find landmarks in your area that could use a photo or updated text and bring that info to Chicago.
  • Take part in the Wikipedia Citation Clean-up Project (Seems tailor-made for librarians!)

If you're new to Wikipedia editing, here are some resources to look at if you're interested in getting a jump on the event on June 30:

http://connect.ala.org/node/206513

Different Strokes: Serving the Health Information Needs of a Diverse Community Program

McCormick Place Convention Center, S102a
1-2:30 pm

Medical and health questions at the reference desk can be loaded with unspoken meanings, especially when the patron has different cultural or physical attributes than the librarians. Panelists in this program will include librarians with expertise in providing medical information to patrons who are from different cultures, speak different languages, are disabled or have literacy issues. Attendees will learn about health issues facing diverse populations, and resources to assist them in providing reference services.
Speakers include: Anna Schnitzer, University of Michigan Library (Taubman Health Sciences Library); Barbara Bibel, Oakland Public Library; Cassie Spindle, Tulsa City-County Library; Cheryl Rowan, Consumer Health Coordinator, NN/LM SCR.

http://ala13.ala.org/node/10230

 

Keeping it Real in a Virtual World: Managing and Promoting Your Online Reference Collection Discussion

Hyatt Regency Chicago, Columbus KL
1-2:30 pm

As reference sources continue to migrate from print to online, librarians face challenges in managing and promoting these new online reference collections.  Increased cost, restrictive subscription models, less visibility, and increasing use of mobile devices and apps are just a few of the issues being encountered in all types of libraries.  Gather with colleagues to discuss how we can “keep it real” and acquire, manage, and promote online reference collections that provide real, valuable information for our community members.
Facilitators: Sara Memmott, Eastern Michigan University Library, and April Levy, Reference & Instruction Librarian, Columbia College Chicago Library

http://ala13.ala.org/node/10967

Arizona Libraries: Spanish Services and Community Outreach Discussion

McCormick Place Convention Center, N227a
3-4 pm

As a border state, Arizona has historically had a large Spanish-speaking/Latino community. With the recent increase in immigration from Mexico and other Spanish-speaking countries, library services and outreach to these communities is needed more than ever. Come learn how Yuma County Library District and Pima County Public Library have used their resources, staff skills, and community-building to provide relevant services and programming to these ever-growing communities. We will share examples of successful programming and provide strategies for making connections to your own Spanish Speaking communities.
Presented by Paulina Aguirre-Clinch, Marissa Alcorta, Paula Maez, Emily Scherr, and Cecilia Tovar.

http://ala13.ala.org/node/11456

 

RUSA Awards Reception & Volunteer Appreciation Party 

Hyatt Regency McCormick Place, Prairie Room
5-6:30 pm

Celebrate the winners of RUSA's 2013 achievement awards and recognize the contributions of our valued member volunteers. All conference participants are invited to participate in this event.

http://ala13.ala.org/node/11449

 

 

Monday July 1st

Technology Competencies for Reference Librarians Discussion

Hilton Chicago, Buckingham Room
8-10:30 am

Patrons expect reference librarians to know the latest technology.  From basic computer skills and computer troubleshooting, to using the online catalog and databases, to navigating and troubleshooting mobile devices, questions run the gamut and require utilizing a variety of skills and knowledge.  What technology competencies does your library expect librarians to have?  What competencies should librarians have to help them better assist patrons?  How do you keep skills up-to-date?  Meet with colleagues to discuss these and other questions related to the ever changing technology landscape in libraries and its impact on providing quality reference services to customers.
Facilitator: Tina Chan, State University of New York at Oswego

http://ala13.ala.org/node/10968

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Discussion RSS Review Post-Midwinter Edition is now available!

by Amy Rustic on Mon, Mar 30, 2015 at 12:41 pm

Read all about RSS committee activities and what happened at Midwinter. Also, get a sneak preview of some committee events planned for ALA Annual in San Francisco.  

Thank you,

Amy E. Rustic

 

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The Reference Services Section represents the interests of librarians and library support staff engaged in all aspects of reference and information services including the delivery, management and evaluation of reference and users services in all kinds of libraries.

Learn more about RUSA RSS on the ALA website.

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