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Online Doc Frequently Asked Questions about Chats in ALA Connect

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  1. Who can start a new chat in a group?
    Any member of the group/community can start a new chat session.

     

  2. Who can participate in a group's chat?
    Any member of the group/community can participate in a group chat session.

     

  3. Can we save our chat session?
    Yes, you can save a text transcript of your session after it ends. If you want to keep it as an archive of the chat, you can copy the transcript and paste it into a new online doc, which you could even make available publicly if there is nothing of a confidential nature in it.

     

  4. Who can delete chats?
    Only the group/community admins can delete past chat sessions.

     

  5. Can I use audio, video, or co-browsing in our chat?
    At this time, ALA Connect only supports text-based chats. Hopefully we'll be able to add more functionality to this module in the future, but we are very focused on keeping this functionality fully ALA-compliant so that all members can fully use it.

     

  6. How many people can be in a chat room at once?
    We're not really sure, but we think it's somewhere between more than 100 and less than 1,000 (which would probably be pretty unwieldy anyway). If you run into a limit while using a chat room, please let us know!

     

  7. Can my group use the chat function to do training and workshops?
    If you can make it work, go for it. However, we've kept the functionality very basic in order to make sure it's fully ADA-compliant. This module isn't designed to replace something like Learning Times or Wimba, but you should feel free to use it in whatever ways you can make it work to accomplish your goals.

     

  8. Don't see your question listed here? Contact us for an answer.