Electronic Resources Interest Group (ALCTS - Association For Library Collections & Technical Services) Community
Ms. Jenn Wright from the University of Michigan will be presenting the results of an exciting study on electronic resources troubleshooting. Please join us for our Midwinter meeting in Chicago:
Electronic Outages: Who Broke It? How Long Was It Broken? We’re…Tracking That, Right?
In the rush to fix electronic outages as swiftly as possible, it can be easy to miss connections and overall trends in favor of focusing on the immediate concern: restoring access to users. This represents a missed opportunity to address overarching themes and longstanding issues with particular resources.
Thanks to a ticketing system implemented in 2013, we at the University of Michigan are now able to look back at a year’s worth of electronic troubleshooting and analyze data gathered over some 1600 separate outages. With fields to denote which party caused a problem, and whether it was related to metadata, bundled content, holdings or a host of other issues, we are able to speak to a year’s worth of outages in more detailed and data-driven a fashion than we have been able to before. With the ability to report out from the system and compare outages across vendor, type and duration, we are better able to inform our discussions about what works for electronic resources, and what may need to be improved.
In this presentation I will highlight the results of our retrospective, touching on the top outages we tend to encounter, which vendors we tend to encounter them from, and how we might improve upon our own record-keeping practices in order to better capture the nuances of outages in the future.
Topic: Dr. Sarah Sutton presents on Core Competencies for Electronic Resources Librarians, followed by open discussion
After 12 years as a practicing electronic resources librarian and earning a Ph.D. from Texas Woman’s University, in 2012 Dr. Sarah Sutton accepted a position on the faculty of the School of Library and Information Management at Emporia State University. Her dissertation research on core competencies led to the creation of the recently published Core Competencies for Electronic Resources Librarians. In addition to her teaching responsibilities at ESU, Dr. Sutton continues to pursue research on librarian competencies, to promote the Core Competencies for Electronic Resources Librarians, and serves on the NASIG Executive Board.
In July 2013, NASIG endorsed and published Core Competencies for Electronic Resources Librarians providing long needed standards upon which libraries may base electronic resource librarian (ERL) position descriptions, supervisors may base ERL performance evaluations, and LIS master’s programs may base electronic resources curriculum development. In this presentation, Sarah Sutton, who chaired the task force that developed them, aims to briefly describe the Core Competencies for Electronic Resources Librarians, their history and development including the research from which they were derived. The aim of this presentation is also to provide a synopsis of some of the uses to which the Core Competencies for Electronic Resources Librarians have so far been put in libraries, both anticipated (e.g. curriculum development) and unanticipated (e.g. workflow and personnel re-organization). It will conclude with an audience discussion of the planned and potential future impacts of the Core Competencies for Electronic Resources Librarians.
Electronic Resource Librarians can't work in a vacuum. Collaboration with colleagues in our libraries, on our campuses, or within our consortia as well communication with subscription agents and vendors are an important part of an ERL's responsibilities. The discussion will center on the research and experience of electronic resources librarians as they work with other players on the electronic resources scene to foster effective relationships.
The presentations will be followed with a question and answer session, as well as an open forum for audience members to share experiences with the panel participants and each other.
Did you attend this Interest Group meeting? Take our post-conference survey at: http://www.surveymonkey.com/s/alctsevents2012
Libraries Thriving Learning Community—Fall 2011
Organized by Credo Reference and LYRASIS
Could you use a sounding board for a project at your institution that you have always wanted to accomplish?
Would you like to join a community where colleagues challenge and support one another's learning and growth toward shared e-resources goals?
Do you want to engage in conversations and actions—to become critical colleagues—to transform what it means to have a thriving library?
If you answered YES to any of these questions, you are ready to become a member of a professional learning community organized by Credo Reference and LYRASIS.
The Libraries Thriving Learning Community invites us to think about and engage on key current issues with the aim of developing approaches, solutions and responses that demonstrate the effectiveness of individual library professionals as well as libraries’ effectiveness within the institutions of which they are a part. From October through December 2011 community participants will engage in a variety of interactions, primarily online, with occasional in-person meetings, to explore and experiment with the kinds of individual and institutional actions needed for libraries to thrive. Sharing a vision for collaborative, creative, and positively-focused libraries and library professionals, Credo Reference and LYRASIS are providing facilitation and technical support for this unique community.
For more information and to apply, visit the Libraries Thriving Learning Community page: http://www.librariesthriving.org/learning-community-community-topics.
Please excuse cross-postings and feel free to forward this message.
A Collaborative Space for E-Resource Innovation. Thinking and Doing.
Members of the Educational Community,
Have you written about e-resources but don’t know where to share your finished product with other information professionals? Have you recently presented on e-resource innovation? Libraries Thriving would like to give you an opportunity to share your hard work!
Libraries Thriving is an online community dedicated to communicating the value of libraries and their ability to impact the learning moment. Comprised of librarians, faculty, publishers, library vendors, researchers and other educators, this collaborative community is for sharing ideas and working together towards the common goal of increasing innovative use of e-resources. One component of the site is a Research and Resources Reading Room, which provides access to e-resource innovation research. We’d like to add your research to the list! If you’re interested, please e-mail Laura Warren (email@example.com) to get the sharing process started.
Don’t have research you’d like to share? There are other opportunities for participation in the community as well, including posting in the discussion forums, attending free educational seminars or participating in the fall learning community. I invite you to sign up for the newsletter (http://www.librariesthriving.org/libraries-thriving-learning-community-2011-signup) to stay up to date on what’s happening in the community. You can also like Libraries Thriving on Facebook (http://www.facebook.com/libsthriving), connect with Libraries Thriving on LinkedIn (http://www.linkedin.com/groups/Libraries-Thriving-Collaborative-Space-EResource-3975729?home=&gid=3975729&trk=anet_ug_hm) and follow Libraries Thriving on Twitter (http://twitter.com/#!/libsthriving).
Let the collaboration and e-resource innovation begin!