RUSA MARS Conference Program Planning (Emerging Technologies in Reference Section) Committee

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The MARS Conference Program Planning Committee invites you to a program on the usability and the user experience in libraries in this era of discovery tools and other technologies.  The program is entitled " Usability, the User Experience & Interface Design: The Role of Reference."

How are we collecting data and observing behavior to improve these interfaces to better meet our user's needs? How can we learn from what other researchers are studying and use that data to implement change?

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Event Conference Program Planning Committee

by ALAConnect Helpdesk (staff) on Fri, Jun 20, 2014 at 07:37 pm

Members of the Conference Program Planning Committee of RUSA MARS will gather during the MARS All-Committee Meeting to hear general announcements concerning MARS and to discuss future plans for the committee. Those who may be interested in joining the committee are encouraged to attend.

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Discussion Join us @ ALA on Sunday, June 30th: Usability, the User Experience & Interface Design: The Role of Reference

by Donna Scanlon on Sun, Jun 16, 2013 at 11:49 am

The MARS Conference Program Planning Committee invites you to a program on the usability and the user experience in libraries in this era of discovery tools and other technologies.  The program is entitled " Usability, the User Experience & Interface Design: The Role of Reference."

How are we collecting data and observing behavior to improve these interfaces to better meet our user's needs? How can we learn from what other researchers are studying and use that data to implement change?

The MARS Conference Program Planning Committee invites you to a program on the usability and the user experience in libraries in this era of discovery tools and other technologies.  The program is entitled " Usability, the User Experience & Interface Design: The Role of Reference."

How are we collecting data and observing behavior to improve these interfaces to better meet our user's needs? How can we learn from what other researchers are studying and use that data to implement change?

Panel members include:

  • David Bietila, Web Program Director Digital Library Development Center and Gina Peterson, Human Resources,
University of Chicago Library

  • Lesley Moyo, Director, Research and Instruction Services and Tracy Gilmore, Technical Services Librarian, Virginia Tech University

  • Elizabeth German, Web Services Coordinator and Kelsey Brett, Resource Discovery Systems Fellow, University of Houston Libraries

Each presenter will discuss how their institutions have implemented innovative changes to the user interface and address the role of usability testing,  data mining, and other research methods in their decision process.  Audience members will have opportunities to submit questions to the panelists.  The learning objectives for attendees are:

  •  Increased understanding of changes in users’ research habits; 
  • Introduction to methods of information/data collection beyond traditional usability studies;   
  • Learn processes for implementing change relevant for their own institutions.

The session will be held on Sunday, June 30, 2013 from 1:00pm to 2:30pm at the McCormick Place Convention Center, room S403.  Hope to see you there!

 

 

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Event Chair's 2013 Conference Program Planning Committee (RUSA MARS)

by ALAConnect Helpdesk (staff) on Sat, Jun 9, 2012 at 01:08 am

Timezone:
US/Pacific (-7)

Meeting of the 2013 Program Planning Committee of RUSA MARS, Emerging Technologies in Reference Section

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Event Chair's 2012 Conference Program Planning Committee (RUSA MARS)

by ALAConnect Helpdesk (staff) on Sat, Jun 9, 2012 at 01:08 am

Timezone:
US/Pacific (-7)

Meeting of the 2012 Program Planning Committee of RUSA MARS, Emerging Technologies in Reference Section

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Event Conference Program Planning Committee Meeting (RUSA MARS)

by ALAConnect Helpdesk (staff) on Fri, Dec 16, 2011 at 12:23 pm

Meeting of the Conference Program Planning Committee of RUSA MARS, Emerging Technologies in Reference Section

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Event MARS Chair's Program, ALA Annual 2011 - It's All About Them: Developing Information Services with User Experience Design

by Courtney McDonald on Sun, Jun 26, 2011 at 10:01 am

Join us for an exciting MARS Chair's program at ALA Annual in New Orleans! Add us to your planner: http://connect.ala.org/node/137779

Please, tell us your thoughts on the program by completing this short online evaluation: bit.ly/MarsUXeval

Join us for an exciting MARS Chair's program at ALA Annual in New Orleans! Add us to your planner: http://connect.ala.org/node/137779

Please, tell us your thoughts on the program by completing this short online evaluation: bit.ly/MarsUXeval

It's All About Them: Developing Information Services with User Experience Design 

Sunday, June 26, 10:30am – noon, Morial Convention Center room 269

Applying User Experience (UX) Design to your library’s public services involves understanding your patrons’ needs and preferences.  In this session, expert panelists John Blyberg (Darien Library), Cody Hansen (University of Minnesota) and Jenny Benevento (Sears Holding Corporation) will define UX design and explain why it’s important, discuss how it can help improve patrons’ overall experience of library resources and services, and describe how it can be implemented in library and information service settings. With practical tips and examples, you’ll be well-equipped to consider UX issues in your own library.

We’ll also be announcing the winner of this year’s My Favorite Martian Award.

Panelists:

Jenny Benevento received her library degree from the University of Illinois.  She has worked professionally & pre-professionally in public, academic, & corporate libraries in reference, instruction, cataloging, serials, archives, collection development, and circulation.  She built the subject heading taxonomy at the Associated Press from scratch and currently works as a full-time taxonomist for Sears/Kmart.

John Blyberg (B.A. English, University of Maine, 1998) is the Assistant Director for Innovation and User Experience at the Darien Library in Connecticut. In December, 2008, John formed the User Experience department to completely redefine how customer service and interaction is handled and delivered to staff and users. John was named a Library Journal “Mover and Shaker,” took first prize in Talis' 2006 “Mashing-up the Library” competition. In 2009 he received the LITA/ Brett Butler Entrepreneurship Award for his work on the SOPAC Application Suite. He speaks nationally and internationally about libraries, user experience, innovation, and technology. He has written for Library Journal, American Libraries, and several other trade journals and has contributed chapters to several published books. He also blogs at blyberg.net.

Cody Hanson is Web Architect and User Experience Analyst at the University of Minnesota Libraries, where he works to make the online research process more intuitive and fruitful for students, staff and faculty. He was a 2010 ALA Emerging Leader, chairs the LITA Education Committee, and recently authored an issue of Library Technology Reports on mobile.

 

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Reference and User Services Association (RUSA) Machine-Assisted Reference Section (MARS) Conference Program Planning

 

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