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RUSA RSS Research and Statistics Committee (Reference Services Section) Committee

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Discussion Summary of Activities for 2013-2014

by Ava Brillat on Thu, Sep 11, 2014 at 10:46 am

This year, the Research & Statistics Committee hosted the 20th Annual Reference Research Forum on Sunday, June 29th at the Las Vegas Convention Center.  After a double-blind review process, the committee selected 3 research teams to present their results.  Ixchel Faniel, Lynn Connaway, and Kendra Parson from OCLC presented “Building Relationships for the Effective Development and Delivery of Research Data Services,” which related the results of in-depth interviews conducted with librarians on the topic of data management.  Curt Friehs presented the survey results o

This year, the Research & Statistics Committee hosted the 20th Annual Reference Research Forum on Sunday, June 29th at the Las Vegas Convention Center.  After a double-blind review process, the committee selected 3 research teams to present their results.  Ixchel Faniel, Lynn Connaway, and Kendra Parson from OCLC presented “Building Relationships for the Effective Development and Delivery of Research Data Services,” which related the results of in-depth interviews conducted with librarians on the topic of data management.  Curt Friehs presented the survey results on the use of technology by college students gathered by himself and his research partner, Jason Kaloudis, in “College Student Tech Usage: A Recent Survey of Trends”.  Finally, Jenny Bossaller and Guinevere Lawson presented their survey results of libraries and their involvement with the Affordable Care act, revealing interesting trends in “Libraries and the Affordable Care Act”.  Each presentation garnered a number of interesting questions.  The committee also reviewed and posted an annotated bibliography of articles relating to reference research for the Reference Research Review: 2013.

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Online Doc 2013-2014 Roster

by Cynthia Robin Levine on Mon, Jun 9, 2014 at 02:39 pm

Ms. Ava Marie Brillat (Chair, July 1, 2013, to June 30, 2014)
Ms. Ava Marie Brillat (Member, July 1, 2013, to June 30, 2015)
Ms. Ava Marie Brillat (Member, July 1, 2012, to June 30, 2014)
Lisa Antonia Campbell (Member, July 1, 2013, to June 30, 2015)
Cindy L. Craig (Member, July 1, 2012, to June 30, 2014)
Ryan B. Johnson (Member, July 1, 2013, to June 30, 2015)
Sarah L. Naper (Member, July 1, 2012, to June 30, 2014)

Ms. Ava Marie Brillat (Chair, July 1, 2013, to June 30, 2014)
Ms. Ava Marie Brillat (Member, July 1, 2013, to June 30, 2015)
Ms. Ava Marie Brillat (Member, July 1, 2012, to June 30, 2014)
Lisa Antonia Campbell (Member, July 1, 2013, to June 30, 2015)
Cindy L. Craig (Member, July 1, 2012, to June 30, 2014)
Ryan B. Johnson (Member, July 1, 2013, to June 30, 2015)
Sarah L. Naper (Member, July 1, 2012, to June 30, 2014)
Dr. Anita Ondrusek (Member, July 1, 2012, to June 30, 2014)
Ms. Shu Qian (Member, July 1, 2013, to June 30, 2015)

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Discussion Summary of Activites 2012-2013

by Lynda Duke on Mon, Jul 15, 2013 at 03:46 pm

Summary of Activities

Summary of Activities

Over the 2012-2013 year, the Research and Statistics Committee solicited and selected proposals for the 19th Annual Reference Research Forum. This year’s forum included Research Guides Usability Study, by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia; Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries; Query Clarification in Chat Reference: A Visual Transcript Analysis, by Alexa Pearce, Librarian for Journalism, Media, Culture & Communication, New York University Libraries.

The Forum was held Saturday, June 29th from 1:00-2:30 at the McCormick Place, the Chicago Convention Center.  Approximately 180 people attended the event.

The committee also went through the literature from the past year to select exceptional articles detailing research in reference. The full Reference Research Review is available here: http://connect.ala.org/node/207609.

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Event Research and Statistics Committee (RUSA RSS)

by ALAConnect Helpdesk (staff) on Fri, Jun 7, 2013 at 01:25 pm

Meeting of the RSS Research and Statistics Committee during the RSS All-Committee Meeting.

More information about this conference session

Online Doc Summary of Current Activities and Goals

by Lynda Duke on Mon, Apr 8, 2013 at 10:10 pm

Summary of Activities

Summary of Activities

Over the 2011-2012 year, the Research and Statistics Committee solicited and selected proposals for the 18th Annual Reference Research Forum. The committee selected three proposals.  This year’s forum included Lili Luo presenting “Best Practices of Text Reference Service: A Synergistic View,” Susan Gardner Archambault and Kenneth Simon presenting “Apples and Oranges: Lessons from a Usability Study of Two Library FAQ Web Sites,” and Alison Graber, Alison Hicks, Caroline Sinkinson, and Stephanie Alexander presenting “Research Assistance Interactions: Exploration of Users’ Motivation and Perceptions.”  The Forum was held Sunday, June 24 from 1:30-3:30 at the Anaheim Convention Center.

The committee also went through the literature to select exceptional articles detailing research in reference. The full Reference Research Review is available at http://connect.ala.org/node/180163.

The committee submitted a request for special funding to the RUSA Board in order to be able to award a grant for research to be presented at the Reference Research Forum in 2013.  This request was denied.

Goals

This year, the committee will solicit proposals for presentations at the 19th Annual Reference Research Forum. The committee will also cull through the reference literature to locate examples of quality research in reference to highlight in the annual Reference Research Review.

In addition, the committee is exploring the possibility of offering a discussion group at ALA Midwinter on the topic of how to conduct research on reference and/or offering a “research speed dating” type of event.  The intent is to give people the opportunity to talk about topics or projects they are interested in, receive feedback and develop connections with potential research partners.

Goals Update--10/10/12

The committee has posted the call for presentations for the Forum on several listervs. The deadline for proposals has been set for Monday, December 31, 2012. The committee will meet in early January to review and select the presentations. Because a number of committee members will not be attending the ALA MidWinter Conference the committee will hold a virtual meeting in January and no discussion group is planned for Midwinter.

 

Goals Update--4/8/13
The three presenters chosen for the 19th annual Reference Research Forum have confirmed their participation. The committee is currently selecting articles to annotate for the Reference Research Review.

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Discussion RSS Research and Statistics Committee, Summary of Current Activities, February 5, 2013

by Lynda Duke on Tue, Feb 5, 2013 at 11:28 am

In January, the RSS Research and Statistics Committee selected three presenters for the 19th Annual Reference Research Forum; the program will include the following:

Research Guides Usability Study, by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia

Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries

In January, the RSS Research and Statistics Committee selected three presenters for the 19th Annual Reference Research Forum; the program will include the following:

Research Guides Usability Study, by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia

Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries

Query Clarification in Chat Reference: A Visual Transcript Analysis, by Alexa Pearce, Librarian for Journalism, Media, Culture & Communication, New York University Libraries

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Online Doc RUSA RSS Research and Statistics Committee Roster 2012-2013

by Lynda Duke on Mon, Oct 22, 2012 at 03:34 pm

Lynda Duke lduke@iwu.edu Chair,

Anita Ondrusek alondrus@valdosta.edu

Cindy L. Craig clcraig@ufl.edu

Annie Epperson annie.epperson@unco.edu

Rebecca Jackson rjackson@iastate.edu

Cynthia A. Johnson cynthiaj@uci.edu

Lisa Campbell lacamp@umich.edu

Lynda Duke lduke@iwu.edu Chair,

Anita Ondrusek alondrus@valdosta.edu

Cindy L. Craig clcraig@ufl.edu

Annie Epperson annie.epperson@unco.edu

Rebecca Jackson rjackson@iastate.edu

Cynthia A. Johnson cynthiaj@uci.edu

Lisa Campbell lacamp@umich.edu

Sarah L. Naper sarah.naper@gmail.com

Joseph E. Rawson josephrawson@yahoo.com

Ava Iuliano  aiuliano@fiu.edu

Qiana Johnson q-johnson@pobox.com

 

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Discussion Past Reference Research Forums

by Qiana Johnson on Tue, Sep 4, 2012 at 03:01 pm

Gathered here are the annoucements about the presenters and topics of past Reference Research Forums.

Online Doc Summary of Current Activities and Goals

by Lynda Duke on Mon, Aug 13, 2012 at 12:21 pm

Summary of Activities

Summary of Activities

Over the 2011-2012 year, the Research and Statistics Committee solicited and selected proposals for the 18th Annual Reference Research Forum. The committee selected three proposals.  This year’s forum included Lili Luo presenting “Best Practices of Text Reference Service: A Synergistic View,” Susan Gardner Archambault and Kenneth Simon presenting “Apples and Oranges: Lessons from a Usability Study of Two Library FAQ Web Sites,” and Alison Graber, Alison Hicks, Caroline Sinkinson, and Stephanie Alexander presenting “Research Assistance Interactions: Exploration of Users’ Motivation and Perceptions.”  The Forum was held Sunday, June 24 from 1:30-3:30 at the Anaheim Convention Center.

The committee also went through the literature to select exceptional articles detailing research in reference. The full Reference Research Review is available at http://connect.ala.org/node/180163.

The committee submitted a request for special funding to the RUSA Board in order to be able to award a grant for research to be presented at the Reference Research Forum in 2013.  This request was denied.

Goals

This year, the committee will solicit proposals for presentations at the 19th Annual Reference Research Forum. The committee will also cull through the reference literature to locate examples of quality research in reference to highlight in the annual Reference Research Review.

In addition, the committee is exploring the possibility of offering a discussion group at ALA Midwinter on the topic of how to conduct research on reference and/or offering a “research speed dating” type of event.  The intent is to give people the opportunity to talk about topics or projects they are interested in, receive feedback and develop connections with potential research partners.

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To collect, analyze, and disseminate information on current research needs and statistical procedures in the fields of reference and information services; to sponsor an annual Reference Research Forum.

 

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