Vendor Relationships: Build, Negotiate, Transform (Panel Discussion @ ALA Midwinter 2018)

When:  Jan 14, 2018 from 01:00 PM to 02:30 PM (MT)

Program Description


Libraries and vendors are all too often trapped in the paradigm of simply exchanging content and services for dollars. Moving away from this legacy approach, our panel will ask: How can vendors and libraries build strategic partnerships? How can we collaborate to create better resources and services and to transform the scholarly communication ecosystem? What can impede these partnerships? What are some best practices for libraries to negotiate and advocate effectively and ethically with vendors? Are positive working relationships always necessary or feasible? What roles can library consortia play in this ecosystem? And ultimately, how can we as libraries collectively build, negotiate, sustain, leverage, and transform our vendor relationships? 

Attend this panel discussion to hear from two vendor representatives and three library/consortial leaders about their visions, experiences, and best practices for managing vendor relationships. Each panelist will deliver a brief 5-10-minute presentation, followed by discussion and audience Q&A. 

Everyone is welcome. We look forward to seeing you there! 

Moderator 



  • Michael Rodriguez is Licensing & Acquisitions Librarian at the University of Connecticut, where he spearheads contracts and procurement for library collections and services. He manages technology projects and vendor relationships, serves on task forces and committees, improves the user experience, and simplifies workflows and systems. Michael writes for The Charleston Advisor, College & Research Libraries News, Journal of Electronic Resources Librarianship, Library Journal, Serials Review, and Technical Services Quarterly. He chairs the LITA/ALCTS Electronic Resources Management Interest Group and was named a Charleston Conference 2017 Up & Comer. 



Speakers 



  • Jason Chabak is currently Director of Institutional Sales & Business Development at ReadCube. Previous positions include: Channel Partner Manager at Yewno, Library Sales Manager at Sage Publishing, Regional Account Manager at Digital Science, Licensing Manager at Springer Nature. Jason has been working in the publishing and research technology industry his entire professional career, with a wide array of experience representing established commercial vendors to start-ups introducing new technology to the library community. 



  • Lindsay Cronk has worked in a variety of leadership positions in consortia and academic libraries. While completing her MLIS, she worked at LYRASIS, where she gained a broader view of the scholarly communications landscape and the importance of strategic partnerships between libraries and vendors. Working in academic libraries, she has translated this experience into her efforts in cooperative collection development and management. In 2017, Library Journal named her a Mover & Shaker in recognition of her work in data visualization and community building. Lindsay currently serves as Head of Collection Strategies at the University of Rochester’s River Campus Libraries. She is covered in tattoos and full of strong opinions. 



  • Allen Jones is the Director for Digital Library and Technical Services in the New School Libraries and Archives in New York City, NY. This department includes Acquisitions, Cataloging, Systems, Course Reserves, E-Resource Management, and Discovery/Delivery Systems. He has been a member of the Ex Libris Usergroup of North America since 2011. He is now the Chair of the ELUNA Primo Working Group, which is responsible for the customer-driven feature enhancement process for Primo, one of Ex Libris’ discovery products, as well as hosting community-developer events. He is also a member of the PALCI R+D group looking at the future of resource sharing. His perspective on working vendor management relies on being seen as co-developers within an institution or consortia’s content/technology stack rather than just settling for business metaphors of customer/service provider engagement. He is particularly interested in how coordinated library, consortia and vendor development partnerships can turn into mutually beneficial shared action and problem solving. 



  • Christine Stamison is the Director of the NorthEast Research Libraries Consortium where her primary directive is to negotiate favorable terms and conditions for electronic resources for a group of 30 core members and over 110 affiliate member libraries. In this position she works with vendors on a daily basis to resolve all matters relating to licensing, access and any other issue that may arise. Previously Christine worked at Swets Information Services as the National Sales Manager for North America and as the Director of Customer Relations. With experience in negotiating for both the for-profit and not-for-profit industries, Christine brings a unique perspective to this panel.  



  • Kimberly Steinle is the Library Relations and Sales Manager at Duke University Press. Kim has worked at the Press for over 15 years and is responsible for institutional subscription revenue through the sale of electronic collections and through communication with the library community. Acting as an advocate for librarian interests in the development and implementation of pricing models is a priority for Kim. As an active participant at major library conferences, Kim serves on several committees with a special interest in publisher/librarian collaboration. 


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