Digital Services Manager
https://va-newportnews.civicplushrms.com/careers/JobDetail.aspx?enc=QPQDKqwXNuJybHyCBjvzp5i0bhT4zysFjvUTQj/LTcCDI9YCVPO25OkfqjCRhozi
Under limited supervision, this position is responsible for managing the Library’s Digital Services Unit to include oversight of the Integrated Management System and various technologies within the Library System. Serves on the department’s Executive Management Team. Reports to the Director of Libraries & Information Services.
ESSENTIAL JOB FUNCTIONS
Responsible for the management and administration of the department’s information systems and related budget, to include hardware, software applications, automation systems, integrated library system, and emerging technologies. Provides systems administration oversight for installation, configuration and maintenance of department software, applications, databases, and servers. Responsible for the effective supervision of assigned staff to include leave approval, performance management, employee relations, prioritizing and assigning work and related activities. Plans and oversees work of assigned staff; establishes goals and objectives and monitors progress; ensures all work is completed in a timely manner and reviews completed work. Researches, troubleshoots and resolves hardware/software problems related to the Library’s Integrated Management System and other department software applications, internet issues, document management, systems availability and performance, or related issues; plans and evaluates the department’s business needs and leads implementation of new technologies, services and resources. Ensures appropriate security measures are in place for customers. Responsible for the budget associated with assigned functions and prepares division budget proposal each fiscal year to include justifications for purchases or personnel. Oversees asset management of the department’s information technology equipment. Develops custom applications in a variety of programming languages to automate repetitive tasks; executes and integrates required products; consults with vendors and technical support staff with regard to the procurement of hardware and software. Facilitates and leads training for new resources. Oversees system-related and library usage-related issues; prepares and maintains statistical reports. Develops and manages department’s website. Keeps current on technology trends related to library applications. Performs other duties as assigned.