Thanks so much for your patience with me posting the link to the youtube recording of our ACRL Virtual Forum on April 11, 2017 titled, “How Patron Bashing is Killing our Spirit.” You can access the recording, accompanying chat, and further reading list of the virtual forum from the link below. Many thanks to Samantha Minnis and Matt Smith for their thoughtful and engaging program. If you have an idea for a future virtual forum or are interested in presenting, please contact me as we plan programming for FY18.
Recording:
Name:ACRL Access Services IG: How Patron Bashing is Killing our Spirit Virtual Forum
Recording of the April 11, 2017, ACRL Access Services IG: How Patron Bashing is Killing our Spirit Virtual Forum.
URL: https://youtu.be/EAvYy3pfrz0
Patron Bashing Resources Further Reading