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Jason Kruse's picture

RUSA RSS-ERUS Results from Reference Service Models Survey

In January 2014, RUSA-RSS Evaluation of Reference and User Services Committee conducted a survey on current reference service models. The goal of the survey was to provide an overall view of current practices in providing reference services, how service models are changing, and how libraries are assessing their reference services. Attached is short report based on the initial analysis of the results.