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Virtual Reference Services Committee Meeting (MARS/RSS)

When: 
Sunday, January 26, 2014
1:00 pm to 2:30 pm, US/Eastern

Planning meeting of the joint MARS/RSS Virtual Reference Services Committee.

More information about this conference session

Cathay Keough's picture

I am attending this - and hope to see some of our committee members there.  Let me know and we can get together.  Thanks - Cathay

Cathay Keough Statewide Coordinator Delaware Reference Services Group (includes Ask a Librarian Delaware) and DLA Executive Director (cathay.keough@lib.de.us).

Gayatri Singh's picture

sorry I'm not attending Midwinter this year.  I'll be at Annual!

Cathay Keough's picture

Thanks for the update!

-Cathay

Cathay Keough Statewide Coordinator Delaware Reference Services Group (includes Ask a Librarian Delaware) and DLA Executive Director (cathay.keough@lib.de.us).

Cathay Keough's picture

Hello!

Our RSS MARS/VR Committee had its meeting today, at ALA Midwinter in Philadelphia.  No one from our committee showed up.  Three guests came, however.  They are:

Reed Lowrie, Harvard College Library

Amy Wainwright, John Carroll University

Laurie Neuerburg, University of Houston/Victoria library

Since this was a planning meeting and informal, I gave a brief overview of our committee and asked what they would like from our work.  We primarily discussed virtual reference and needs to understand how to organize this with a team, advocate its legitimacy to supervisors/administrators, and illicit increases in use.  Their responses were shared - to have future webinars or meetings/workshops that include:

 

  1. newest tools people are trhing
  2. success rates of these tools
  3. how success rates are measured
  4. collaboration methods, such as how QuestionPoint organizes a 24/7 Cooperative

I suggested that maybe we could have USA.Gov librarians give a presentation in the future, such as what was given at ALA Midwinter in Seattle (pre/un-conference held at the UW).  They liked this idea very much.

Does anyone know how to get in touch with the USA.Gov librarians who presented there?

Our meeting adjourned at 1:55pm.

 

Cathay Keough Statewide Coordinator Delaware Reference Services Group (includes Ask a Librarian Delaware) and DLA Executive Director (cathay.keough@lib.de.us).