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SKYPE? Face Time? Why Has Face-to-Face Not Been the New Wave in Digital Reference?

Saturday, January 25, 2014
1:00 pm to 2:30 pm, US/Eastern

Face-to-face communication utilizing mobile devices has become increasingly popular thanks to front-facing cell phone cameras and other technologies, yet literature written about offering video reference services concludes that such services are not heavily utilized. Join with colleagues to share your own experiences with video chat reference, ideas for marketing the services, and whether or not you believe what the literature concludes is true. Facilitator: Benjamin Andrus, Binghamton University

More information about this conference session