Summary of Activites 2012-2013
Summary of Activities
Over the 2012-2013 year, the Research and Statistics Committee solicited and selected proposals for the 19th Annual Reference Research Forum. This year’s forum included Research Guides Usability Study, by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia; Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries; Query Clarification in Chat Reference: A Visual Transcript Analysis, by Alexa Pearce, Librarian for Journalism, Media, Culture & Communication, New York University Libraries.
The Forum was held Saturday, June 29th from 1:00-2:30 at the McCormick Place, the Chicago Convention Center. Approximately 180 people attended the event.
The committee also went through the literature from the past year to select exceptional articles detailing research in reference. The full Reference Research Review is available here: http://connect.ala.org/node/207609.