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Lynda Duke's picture

Summary of Activites 2012-2013

Summary of Activities

Over the 2012-2013 year, the Research and Statistics Committee solicited and selected proposals for the 19th Annual Reference Research Forum. This year’s forum included Research Guides Usability Study, by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia; Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries; Query Clarification in Chat Reference: A Visual Transcript Analysis, by Alexa Pearce, Librarian for Journalism, Media, Culture & Communication, New York University Libraries.

The Forum was held Saturday, June 29th from 1:00-2:30 at the McCormick Place, the Chicago Convention Center.  Approximately 180 people attended the event.

The committee also went through the literature from the past year to select exceptional articles detailing research in reference. The full Reference Research Review is available here: http://connect.ala.org/node/207609.

Anita Ondrusek's picture

Hi, Lynda.


First, thanks for all your hard work this year. I thought you handled the controversies over some of the selections for the Reference Research Review with exceptional diplomacy. It was a pleasure to serve.


One thing - I link to the annual Reference Research Review annotations for my dossier. This year's list is titled 2013. Actually, past lists always used the year that the articles were published, in this case, 2012. So, for consistency sake, you ,ight want
to label this year's 2012 or it will look as though one year is missing.




From: ALA Connect [connect@ala.org]
Sent: Monday, July 15, 2013 4:55 PM

To: Anita L Ondrusek

Subject: [ALA Connect] Summary of Activites 2012-2013 (new) - RUSA RSS Research and Statistics Committee (Reference Services Section)

Lynda Duke's picture

Thanks for the heads-up.  I'll change it ASAP - I'm in the middle of a crazy day, but will get to it by Monday.  Lynda