Warning message

ALA Connect User logins are disabled for a temporary "gray-out" period, to prevent new posts while we upgrade into the New Connect. This gray-out period will begin on March 26th, and the new site will be launched on April 25th.

Users can use Search to view public content. Logins will be reinstated and users can create new posts, upload files, etc. post launch.

Thank you for your patience in cooperation. Check out training resources and schedule at:

Or contact Julianna Kloeppel for training or Pam Akins with questions/concerns.
Go to:
Online Doc
Meeting Request
ALAConnect Helpdesk (staff)'s picture

Heads of Cataloging Departments Interest Group

Monday, January 28, 2013
8:30 am to 10:00 am, US/Pacific

Please join the Heads of Cataloging Interest Group as we continue our series on assessment for cataloging enterprises.  Following on June’s introduction to assessment, this Midwinter program will provide an opportunity to learn about active quantitative and qualitative assessment programs.   The session will include presentations from two speakers, detailed below, as well as ample opportunity for discussion.


Casey Chaney, Backstage Library Works

Implementing tools to quantitatively measure work produced will allow managers to better understand the strengths and weaknesses of the staff and the current workflow process. Quantitative assessment will allow managers to put together accurate project schedules, pinpoint areas of inefficiency or high efficiency, potential quality issues and may play a key role in setting standards for the institution. This presentation will highlight a few methods and tools available and how they can play a role in any organization.


Rebecca Mugridge, University at Albany

Qualitative assessment activities, when conducted regularly and methodically, can help managers and administrators understand the impact and value of the work that they do for their customers. Are we meeting our customers' needs? Are there services that we could provide but currently do not? What are their priorities? Are we responsive to their questions and issues? This presentation will explore the use of customer service surveys, focus groups, quality initiatives, and other methods to evaluate and assess the work that we do.