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MARS/RSS Virtual Reference Services Committee Meeting ALA Annual Meeting, Washington, DC Saturday, 8:00-10:00 a.m. Washington Convention Center
Present: Henry Bankhead, Don Boozer, Jason Coleman, Ellen Filgo, Amy Gustavson, Jared Hoppenfeld, Valli Hoski, Qiana Johnson, Alicia Korenman, Megan Lewis, Clare Miller, Julie Piacentine, Andrew Portner, Amanda Clay Powers, Joelle Thomas, and Cynthia Thomes,
RUSA MARS/RSS Virtual Reference Services Committee
Official Winter Meeting Minutes
December 9, 2010
Moderators: Don Boozer, Alicia Koremann, and Ellen Hampton Filgo
In attendance: Don Boozer, Alicia Koremann, Ellen Hampton Filgo, Alisa Gonzalez, Amanda Clay Powers, Kris Johnson (visitor), Jason Coleman, Jared Hoppenfeld, Cynthia Thomes, Valli Hoski
Minutes taken by Alisa Gonzalez
2. Approval of the agenda
3. The committee approved the notes from Annual 2010’s meeting minutes from Washington, DC. Small typos were to be fixed and minutes were approved with minor revisions.
4. An update was given on the progress of the Virtual Reference Tutorial Subcommittee. Members of the subcommittee have been meeting regularly. The subcommittee has been focusing on evaluation and assessment of the online tutorial. The subcommittee will be making recommendations on improvement and updating the online tutorial. Ultimately, the committee will focus on content updates and possibly changing the delivery method. Jason will present the executive summary of the results at ALA Midwinter.
5. A discussion of the Annual 2011 program ensued. There is a RUSA VR wiki page concerning the planning of the program. The committee has two confirmed panelists and a moderator. A discussion ensued concerning the third panelist. The committee felt that having a panelist with a strictly public library perspective would be a compliment to the consortia and academic library perspective of the two panelists. If the suggested panelist cannot participate in the VR committee program, we will ask them for suggestions to seek a public library view. A suggestion was made to include a LIS instructor for myths that LIS students have about VR service. The topic was discussed and the committee felt that perhaps it was best to consider for the 2012 Annual program.
6. The committee will work on solidifying the “misconceptions” that will be discussed at the Annual 2011 presentation. The committee will flesh out the misconceptions already proposed. The committee will then submit all of the misconceptions to the moderator and the panelists for further comment and to elicit more “misconceptions” that the panelists may feel are important to discuss in the program.
7. The committee discussed the 2012 Annual program with the tentative subject of Virtual Reference assessment. The committee will make suggestions on the program and Alicia and Don will submit a proposal.
8. Reminder was given concerning the 2011 Midwinter Discussion Group. A quick overview of the discussion group was given.
9. A discussion of the “5 Things” initiative. The committee is going to discuss through the listserv our committee’s submissions.
10. Reminder of informal meeting at MARS All-Committee meeting at Midwinter.
11. Meeting was adjourned.