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Event 2017 Midwinter Meeting of the User Experience Interest Group

by John Hernandez on Tue, Jan 10, 2017 at 11:43 am

Join us during Midwinter in Atlanta for great UX conversations with guest presentations on UX projects great and small. We'll take care of some IG business (anyone want to be a co-chair?) and do some brainstorming for topics for Annual in Chicago. We also have some great speakers...

Join us during Midwinter in Atlanta for great UX conversations with guest presentations on UX projects great and small. We'll take care of some IG business (anyone want to be a co-chair?) and do some brainstorming for topics for Annual in Chicago. We also have some great speakers...

We will be joined by Viki Timian and Mary Poland from the University of Georgia Libraries to talk about their experiences developing a bicycle lending program, a new makerspace, and more. A special guest from the Auburn Avenue Research Library on African American Culture and History will join us to talk about their recent renovation project. And we will have Jennifer Jones from the Georgia State University Library come talk about some of the mini-projects her library has engaged in to benefit its users via incremental but impactful changes.

Location: Georgia World Congress Center, B218

Hope to see you there!

 

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Discussion Reminder: Annual meeting of the User Experience Interest Group

by Rachael Clark on Wed, Jun 22, 2016 at 03:13 pm

Annual meeting of the User Experience Interest Group 
Event date: Sunday, June 26, 2016: 4:30 - 5:30pm (Eastern Time)


Orange County Convention Center, Room W310
Join us for some great UX conversation with special guests: Aaron Schmidt, Paolo Melillo, and Nadine Nance! 

Annual meeting of the User Experience Interest Group 
Event date: Sunday, June 26, 2016: 4:30 - 5:30pm (Eastern Time)


Orange County Convention Center, Room W310
Join us for some great UX conversation with special guests: Aaron Schmidt, Paolo Melillo, and Nadine Nance! 

We will be joined by three special guests: Aaron Schmidt, principal at Influx Library User Experience Consulting and host of usability blog walkingpaper.org will join us via Internet to discuss principles of library UX design and fill us in on some exciting projects going on at several Florida libraries. We will also have live and in-person Paolo Melillo, Branch Manager of the Orange County Library System to talk about their library promotion and marketing program using iBeacon technology (see his article in Marketing Library Services from Information Today:“Promoting With iBeacon Technology: A Virtual Tap on the Shoulder”). Last, but not least, Nadine Nance, Access Services Coordinator at the Warren Library of Palm Beach Atlantic University will share her experience where in 2014 her library embarked upon a journey to build a fun, productive, and truly exciting experience for library staff that resulted in a more user-friendly library for their patrons.

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Event Annual meeting of the User Experience Interest Group

by Rachael Clark on Tue, Jun 14, 2016 at 11:16 am

Orange County Convention Center, Room W310
Join us for some great UX conversation with special guests: Aaron Schmidt, Paolo Melillo, and Nadine Nance! 

Orange County Convention Center, Room W310
Join us for some great UX conversation with special guests: Aaron Schmidt, Paolo Melillo, and Nadine Nance! 

We will be joined by three special guests: Aaron Schmidt, principal at Influx Library User Experience Consulting and host of usability blog walkingpaper.org will join us via Internet to discuss principles of library UX design and fill us in on some exciting projects going on at several Florida libraries. We will also have live and in-person Paolo Melillo, Branch Manager of the Orange County Library System to talk about their library promotion and marketing program using iBeacon technology (see his article in Marketing Library Services from Information Today: “Promoting With iBeacon Technology: A Virtual Tap on the Shoulder”). Last, but not least, Nadine Nance, Access Services Coordinator at the Warren Library of Palm Beach Atlantic University will share her experience where in 2014 her library embarked upon a journey to build a fun, productive, and truly exciting experience for library staff that resulted in a more user-friendly library for their patrons.

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Discussion Cancelled - LITA UX Interest Group Meeting, ALA MW Meeting

by Rachael Clark on Mon, Dec 21, 2015 at 02:49 pm

With apologies for any inconvenience or disappointment, the LITA User Experience Interest Group meeting, scheduled for Sunday,  1/10/2016 from 4:30 PM - 5:30 PM in BCEC 258B, has been cancelled.  Instead, we are planning a virtual meeting for late January or early February. Please consider topics you would like to discuss or present to the group.

With apologies for any inconvenience or disappointment, the LITA User Experience Interest Group meeting, scheduled for Sunday,  1/10/2016 from 4:30 PM - 5:30 PM in BCEC 258B, has been cancelled.  Instead, we are planning a virtual meeting for late January or early February. Please consider topics you would like to discuss or present to the group.  You may contact either of the current co-chairs, John Hernandez, john-hernandez@northwestern.edu, or Rachael Clark, rachael.clark@wayne.edu, or reply to this discussion in ALAConnect to submit your ideas.

Thank You and Happy Holidays!

 

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Discussion LITA UX IG Meeting at ALA Annual 2015 - 6/29 3PM

by Bohyun Kim on Wed, Jun 17, 2015 at 07:55 am

LITA UX IG Meeting at ALA Annual 2015

Title: LITA User Experience IG Meeting
Date & Time: Monday, June 29, 2015 - 3-4 PM
Location: Hotel NIkko Golden Gate

We will have the following three 10-min. presentations and Q&A (5 min) t the LITA UX IG meeting at ALA Annual. We will also have discussion time for any UX topics on-site. If you have any UX-related topics you would like to discuss, please bring them with you! 
 

LITA UX IG Meeting at ALA Annual 2015

Title: LITA User Experience IG Meeting
Date & Time: Monday, June 29, 2015 - 3-4 PM
Location: Hotel NIkko Golden Gate

We will have the following three 10-min. presentations and Q&A (5 min) t the LITA UX IG meeting at ALA Annual. We will also have discussion time for any UX topics on-site. If you have any UX-related topics you would like to discuss, please bring them with you! 
 

Rocket Surgery for the Recent MLS: Use the skills you already know to become a lean, mean UX machine

Jennie Rose Halperin - Safari, jennie.halperin@gmail.com

When first tasked with defining a qualitative research roadmap for Safari Books Online this year, I was shocked to discover how much I used the skills I learned in my MLS and experience as an reference librarian, from usability testing to proper survey protocol to distinguishing what users want versus what they're asking for. User experience and research is an obvious career choice for the recent MLIS graduate, and learning the basics (and jargon) of UX is often a book, podcast, or blog post away.

In my talk, I will discuss the resources I found most useful as I entered the field of user and design research as well as highlight common popular tools, patterns, and methods I use at an Agile company that can translate to libraries and other cultural heritage institutions.

I'll also emphasize how the common sense skills that librarians possess are an asset and a weapon in the field of usability and user research. Slaying usability dragons often takes little more than a love of documentation, excellent organizational skills, and a lot of confidence. Librarians are uniquely positioned to be UX leaders, and I hope that this talk can help those who want to transition their skills in the library world and beyond.

 

Card Sorting, One small step forward

 Allison Deluca, Systems Librarian at Florida Atlantic University, adeluca@fau.edu

Description: Card sorting may be the gateway user testing your library needs to begin a website redesign. Step-by-step, I will go over the process I used to begin my user testing experience at my own library, Florida Atlantic University.

User testing opened our eyes to a new way of looking at our own website and our patrons. While we suspected our patrons didn't understand our jargon, or how to navigate the website efficiently, we were floored with the results of each and every user test we conducted.

Deciding to conduct this user testing has been one small step forward for our library and I'm more than happy to share my experience so that others can benefit.

 

#litaUX Monthly Chat by the UX IG and Weave
Bohyun Kim - LITA UX chair/ AD at University of Maryland, Baltimore HS/HSL, bkim@hshsl.umaryland.edu
 
Did you know that the LITA UX IG holds a monthly Twitter chat #litaUX with the editors of Weave, a library UX journal? See more details and the chat schedule here: http://connect.ala.org/node/239151
 
We will do a mini #litaUX chat at the meeting with a topic of your choice! Bring your discussion topics and get cool ideas from others!

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Discussion Call for Participation: LITA UX IG Meeting at ALA 2015

by Bohyun Kim on Fri, May 22, 2015 at 10:52 am

Call for Participation: LITA UX IG Meeting at ALA 2015

The LITA User Experience IG seeks 2-3 short presentations (10-15 minutes) on UX and Web usability for the upcoming 2015 ALA Annual Conference. This will be a physical meeting, and so the physical attendance for the ALA Annual Conference in San Francisco is required for the presentation and/or attendance for this meeting. (Sorry, all travel expenses are the responsibility of the attendee.) 

Call for Participation: LITA UX IG Meeting at ALA 2015

The LITA User Experience IG seeks 2-3 short presentations (10-15 minutes) on UX and Web usability for the upcoming 2015 ALA Annual Conference. This will be a physical meeting, and so the physical attendance for the ALA Annual Conference in San Francisco is required for the presentation and/or attendance for this meeting. (Sorry, all travel expenses are the responsibility of the attendee.) 

The LITA UX IG is also seeking the suggestions for discussion topics, things you have been working on, plan to work, or want to work on in terms of UX/Usability. All suggestions and presentation topics are welcome and will be given consideration for presentation and discussion. 

At the meeting, we will also take volunteers who will moderate the UX Twitter Chat by the LITA UX IG and Weave and/or who are interested in participating into organizing more meetings for the UX IG.

Please submit your topic below in the comments section of this CFP post in ALA Connect (http://connect.ala.org/node/239292) and also e-mail us off-the-list.

Please add your thoughts and ideas in the comments!

Meeting Details

Title: LITA User Experience IG Meeting
Date & Time: Monday, June 29, 2015 - 3-4 PM
Location: Hotel NIkko Golden Gate

Thanks!

Bohyun Kim, LITA UX IG chair bkim@hshsl.umaryland.edu
Rachel Clark, LITA UX IG vice-chair rachael.clark@wayne.edu

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Discussion Deadline is May 31st for LITA UX Contest!

by Rachel Vacek on Thu, May 28, 2015 at 11:45 am

Have you done something great to improve the physical or web user experience in your library? Were you able to complete the entire project for less than $100?  If so, then enter the LITA Contest, Great Library UX Ideas Under $100, right now!

The deadline for submitting is approaching fast. Get your ideas in before midnight on Sunday, May 31st.  

Have you done something great to improve the physical or web user experience in your library? Were you able to complete the entire project for less than $100?  If so, then enter the LITA Contest, Great Library UX Ideas Under $100, right now!

The deadline for submitting is approaching fast. Get your ideas in before midnight on Sunday, May 31st.  

This contest is part of a series of multiple events leading up to the 2015 LITA President’s Program at the ALA Annual Conference in San Francisco, on Sunday, June 28th, 2015, from 3-4pm. 

More info about the contest, including submission details, selection process and criteria, and a list of the amazing prizes, are all found on LITA’s blog:  http://litablog.org/2015/05/contest-great-library-ux-ideas-under-100/

Thanks,
Rachel Vacek
2014-2015 LITA President

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Discussion Looking for LITA members to help plan LITA President's Program on UX

by Rachel Vacek on Mon, Mar 2, 2015 at 11:53 am

Attention all UX fans!

Lou Rosenfeld, Information Architecture and User Experience expert of polar bear book fame, has agreed to be the speaker for my LITA President's Program at ALA Annual in San Francisco, CA.  It's taking place on Sunday, June 28, from 3-4 pm.  Here's more info: http://www.ala.org/lita/conferences/annual/2015

Attention all UX fans!

Lou Rosenfeld, Information Architecture and User Experience expert of polar bear book fame, has agreed to be the speaker for my LITA President's Program at ALA Annual in San Francisco, CA.  It's taking place on Sunday, June 28, from 3-4 pm.  Here's more info: http://www.ala.org/lita/conferences/annual/2015

I need your help!  He's going to be in town for a few days, and for the day of his talk, and potentially for some time after his talk, we need to be sure he's taken care of. There might be opportunities to have a meal with him.  I'd also like to organize some type of activity that engages the LITA membership on the topic of UX leading up to the event.  We'll also need to work closely with the newly formed LITA Communications & Marketing Committee to help advertise.

In short, I'm looking for some volunteers for a 2015 LITA President's Program Planning Team that would like to help me plan the event and his visit - so everyone involved has a good experience (see what I did there?).

I don't think your physical presence is required to help with the planning, but obviously I'll need a few people on site to help with logistics.

If you are interested or have questions, please contact me:  revacek@uh.edu.  I'd like to have the team put together by next week, so you have until Sunday, March 8th to contact me.

Thanks, and feel free to share this info with those you think might be interested.

Rachel Vacek,
LITA President

 

 

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Discussion LITA UX Meeting at ALA MW - 2/1 10:30AM

by Bohyun Kim on Fri, Jan 23, 2015 at 12:15 pm

LITA UX IG Meeting

Sunday, February 1, 2015 - 10:30am to 11:30am
McCormick Place West W176b

We will have the following three 10-min. presentations and Q&A (5 min) after each presentation at the LITA UX IG meeting at ALA Mindwinter. We will also have discussion time for any UX topics on-site. If you have any UX-related topics you would like to discuss, please bring them with you!

LITA UX IG Meeting

Sunday, February 1, 2015 - 10:30am to 11:30am
McCormick Place West W176b

We will have the following three 10-min. presentations and Q&A (5 min) after each presentation at the LITA UX IG meeting at ALA Mindwinter. We will also have discussion time for any UX topics on-site. If you have any UX-related topics you would like to discuss, please bring them with you!

Connecting library instruction to web usability: Improve user experience
-Yoo Young Lee and Eric Anton, IUPUI

I, as a digital user experience librarian, conducted an experiment with one of the instructional librarians at my institution in order to investigate the intersection between user's web behavior and library instruction. We thought that library instruction plays a key role in web usability and affects the ways students behave on the library website, yet very little research has combined these two realms.

During instructional sessions, freshman students were asked to perform a series of information seeking tasks on the library website both prior to, and immediately after, instruction. A usability tool - Verify - recorded individual student use of the website during the completion of each of these tasks. We'd like to share the results we found. The results allowed us to investigate how students behaved on the library website to complete the tasks and how the steps demonstrated by the librarian during instruction strongly influenced how students completed the tasks afterward.

A/B Testing in Library Emails
-Amanda L. Goodman, Darien Library

Email is not dead -- in fact, your library's emails are delivered to your patrons' inboxes more than 90% of the time while Facebook continues to diminish how many of your followers even see your content. The trick then is to get your patrons to open your emails and then interact with the content in a way to drive value for your library.

At Darien Library, we are using A/B testing to discover how to design email newsletters that get opened and acted upon. Our most recent test of changing a subject line generated 10% additional opens. Then by adding a digital service to an email, we increased usage of the service by 151%.

In this short session, Amanda will go over some of the metrics you can test for in your email campaigns. She will be focusing on MailChimp, but other email campaigns also offer insights on how your users interact with your library's emails.

 

Usability and Accessibility in Libraries - The Global Public Inclusive Infrastructure
Jim Tobias, the Trace Center, University of Wisconsin

"Accessibility and usability are highly intertwined. A website that is designed to be highly usable has a high chance of being accessible as well. However, some patrons with disabilities need access to additional features or assistive technologies (AT). Managing usability and accessibility together is the most effective and efficient approach.

In this session, we will present the Global Public Inclusive Infrastructure (GPII; www.gpii.net ). The GPII’s cloud architecture allows any patron to use built-in operating system features for enhanced usability, and AT as needed, without significant staff assistance or expense, while preserving library network security. Using the GPII, patrons can explore various accommodations, and carry their needs and preferences across multiple information and communication technologies.

We will demo the Library-GPII-System (LGS), a library-focused implementation of the GPII that will be piloted in public and university libraries beginning in March 2015. The LGS aims to provide library access to patrons without disabilities, without posing any security or disruption risks to  libraries' information technology networks. The LGS is being developed by Raising the Floor Consortium members (www.raisingthefloor.org) as part of a US Department of Education grant."

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Hope to see you there!

Bohyun Kim, LITA UX IG chair bkim@hshsl.umaryland.edu
Rachel Clark, LITA UX IG vice-chair rachael.clark@wayne.edu

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File Tobias_ALA-LITA_MW2015

by Bohyun Kim on Wed, Feb 11, 2015 at 03:35 pm

PPT File, 856 KB

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