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The
first question a customer
asks
is often simply a
conversation
opener -- a way
to say
"hello." Sometimes
customers
are really just trying
to
find out if you are an
approachable,
friendly person.
The customer
is actually
saying,
"Hello, I'm here. Please
pay
attention to me."
Sometimes
these opening
statements
are recognizable
right away.
The customer may
ask,
"Do you work here?" or
"Can
you answer a question?"
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